Krystal Grand Los Cabos - All inclusive

Photo gallery for Krystal Grand Los Cabos - All inclusive

Primary image
Beach
Infinity pool
Children's pool
Pool

Overview of Krystal Grand Los Cabos - All inclusive

Krystal Grand Los Cabos - All inclusive

4.0 star property
Beachfront property in San Jose del Cabo with free water park and restaurant

6.6/10 Good

944 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Carretera Transpeninsular Km 29, San Jose del Cabo, BCS, 23400
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 4 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Costa Azul Beach - 3 min drive
  • Puerto Los Cabos - 11 min drive
  • Chileno Beach - 16 min drive
  • Santa Maria Beach - 20 min drive
  • Cabo del Sol Golf - 20 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 19 min drive

About this property

Krystal Grand Los Cabos - All inclusive

Krystal Grand Los Cabos - All inclusive is a great choice for your beach stay in San Jose del Cabo. Guests can splash around at the 4 outdoor pools and free water park, and those in the mood for pampering can indulge in massages, body wraps, and facials. Offering ocean views, The "O" serves international cuisine and is open for breakfast, lunch, and dinner. A free kid's club, a poolside bar, and a fitness center are other highlights at this upscale property.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Free antigen/rapid COVID-19 testing is available on site; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 429 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property offers health screenings (antigen tests for COVID-19) at no charge for 2 guests per booking, per stay. Additional screenings for COVID-19 are available on request for a surcharge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free covered onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Yoga classes

Working away

  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Free water park
  • Art gallery on site
  • Spa services
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 58-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Dining

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Free antigen/rapid COVID-19 testing is available on site (reservations required for on-site testing).

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All Inclusive
Krystal Grand Los Cabos - All inclusive San Jose del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

6.6

Good

7.3/10

Cleanliness

6.9/10

Staff & service

6.5/10

Amenities

6.9/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Poor

From check-in to check out. This hotel was just horrible. The food @ all of the restaurants was disgusting. We had a leak/flood in our room
Lakeya, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Ok
Sasha, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Had a great time!!
Staff was amazing, everyone was super friendly and helpful. Had a couple of issues with the cleanness of my room which I brought up to customer and they took care of it.
Erika, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Ana, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here!
I was overcharged! Hotels nor the property could help me. I waited almost two hours for a solution of just accepting being overcharged in the heat. It was ridiculous! Never again am I staying there. The food was also disgusting and gave me food poisoning. Do not stay here! There are cheaper hotels in Cabo’s San Lucas!
Andrea, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Take them off the site picture must be old
The stay was horrible no hot water for 3 of the nights very bad room service got there and we had no towels and took 6hr to get half of employee was rude n didn't understand us will never stay there again or use your hotel.com you guys need to check the hotels before you put on your site
Steven, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

It was nice. It was family friendly. If u want to bring your kids and elderly parents this is the place to stay . If u are looking to turn up this is not the place to stay
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 3-night trip
Verified Hotels.com guest review