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Royal Pines Hotel Urawa

3.5 star property
Urawa Ward hotel with 5 restaurants and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Pines Hotel Urawa

Bathroom
5 restaurants, dinner served, Japanese cuisine
Property amenity
Chapel
Exterior
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • 5 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 12 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Hair salon
  • Wedding services
Feel at home
  • Children stay free
  • Refrigerator
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 48 of 48 rooms

View all photos for Japanese Suite 1

In-room safe, desk, blackout drapes, free WiFi

Japanese Suite 1

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 48 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Deluxe Double Room, Non Smoking (Pines floor)

In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Single Room, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Executive Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Single Room, Non Smoking (Pines floor)

In-room safe, desk, blackout drapes, free WiFi

Superior Single Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room, Smoking

In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Pines floor)

In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Pines floor)

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Executive Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Suite] Executive Suite, Double, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Suite] Executive Suite, Twin, Non Smoking

Property amenity

[Suite] Executive Suite, Twin, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for [Suite] Royal Pines Suite, Non Smoking

Property amenity

[Suite] Royal Pines Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 110 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, 1 Twin Bed, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Superior Single Room, 1 Twin Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

In-room safe, desk, blackout drapes, free WiFi

Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking, Late check in 6:00PM

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, Late check in 8:00PM

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Single Room, 1 Twin Bed, Smoking

In-room safe, desk, blackout drapes, free WiFi

Superior Single Room, 1 Twin Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Smoking

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Suite] Luxury Suite, Non Smoking

Property amenity

[Suite] Luxury Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking

In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

In-room safe, desk, blackout drapes, free WiFi

Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

In-room safe, desk, blackout drapes, free WiFi

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

In-room safe, desk, blackout drapes, free WiFi

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Suite] Brilliant Suite, Non Smoking

Property amenity

[Suite] Brilliant Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Japanese Style Room 1 Non-Smoking

Lobby

Japanese Style Room 1 Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Double Room-Smoking

Lobby

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Non-Smoking

Lobby

Twin Room Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Non-Smoking

Lobby

Superior Double Room Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room Non-smoking

Lobby

Superior Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Twin with Bath, City View

In-room safe, desk, blackout drapes, free WiFi

Suite, Twin with Bath, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room Executive High Floor Non-Smoking

Lobby

Superior Double Room Executive High Floor Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-Western Room Non-Smoking

Interior

Japanese-Western Room Non-Smoking

  • Sleeps 4
  • 2 Twin Futons

View all photos for Standard, Single with Bath, City View

In-room safe, desk, blackout drapes, free WiFi

Standard, Single with Bath, City View

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Pines High Floor Non-Smoking

Lobby

Superior Double Room Pines High Floor Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Pines High Floor Non-Smoking

Lobby

Deluxe Double Room Pines High Floor Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Smoking

Lobby

Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room Non-Smoking

Lobby

Deluxe Double Room Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Style Room 2 Non-Smoking

Floor plan

Japanese Style Room 2 Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Single Room Pines High Floor Non-Smoking

Lobby

Superior Single Room Pines High Floor Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room Executive High Floor Non-Smoking

Lobby

Twin Room Executive High Floor Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single Room Executive High Floor Non-Smoking

Lobby

Superior Single Room Executive High Floor Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room-Smoking

Lobby

Superior Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Pines High Floor Non-Smoking

Lobby

Twin Room Pines High Floor Non-Smoking

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
2-5-1, Naka-cho, Urawa-ku, Saitama, Saitama-ken, 330-0062

What's nearby

  • Saitama Super Arena - 7 min drive - 5.0 km
  • Hikawa Shrine - 8 min drive - 7.7 km
  • Saitama Stadium 2002 - 10 min drive - 9.5 km
  • Warner Bros. Studio Tour Tokyo - The Making of Harry Potter - 17 min drive - 15.0 km
  • Tokyo Dome - 20 min drive - 26.2 km

Getting around

  • Haneda Airport (HND) - 67 min drive
  • Urawa Station - 8 min walk
  • Nakaurawa station - 25 min walk
  • Musashiurawa station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪吉野家 - ‬3 min walk
  • ‪フレッシュネスバーガー 浦和店 - ‬2 min walk
  • ‪珈琲館浦和仲町店 - ‬4 min walk
  • ‪ミケーラ - ‬1 min walk
  • ‪わさび居酒屋 あな蔵浦和店 - ‬3 min walk

About this property

Royal Pines Hotel Urawa

When you stay at Royal Pines Hotel Urawa, you'll be within a 10-minute drive of Saitama Super Arena. You can relax with a drink at the bar/lounge, and the 5 restaurants are nice spots to grab a bite to eat. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, Japanese

At a glance

Hotel size

  • 196 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - midnight
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in and check-out times vary by room type. Guests booking a "Late Check-In" room type must check in after 8 PM and check out by noon. The check-in time is 2 PM for all other room types.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (5 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (JPY 1800 per day)
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle from 4:30 AM to 4:30 PM*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Traveling with children

  • Children stay free (see details)

Working away

  • 12 meeting rooms

Services

  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Dining

Michela Buffet Restaurant - Onsite buffet restaurant. Reservations are required.
Shikisai - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.
Akamatsu - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Saiko - This restaurant specializes in Chinese cuisine. Reservations are required. Open daily.
Rpr Restaurant - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2750 for adults and JPY 1375 for children
  • Airport shuttle service is offered for an extra charge of JPY 1700 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs JPY 850 (one-way)

Parking

  • Self parking costs JPY 1800 per day
  • Extended parking is available for an extra charge
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Urawa Royal Pines Hotel Saitama
Urawa Royal Pines Hotel
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Frequently asked questions

Does Royal Pines Hotel Urawa offer free cancellation for a full refund?
Yes, Royal Pines Hotel Urawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Royal Pines Hotel Urawa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Royal Pines Hotel Urawa?
Yes. Self parking costs JPY 1800 per day.
Is airport shuttle service offered by Royal Pines Hotel Urawa?
Yes, an airport shuttle is available from 4:30 AM to 4:30 PM. The charge is JPY 1700 per person one-way.
What are the check-in and check-out times at Royal Pines Hotel Urawa?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Royal Pines Hotel Urawa and nearby?
Recommended spots to visit include Saitama Super Arena (3 mi) and Hikawa Shrine (4.8 mi), along with Omiya Bonsai Art Museum (5.3 mi) and Saitama Stadium 2002 (5.9 mi).
Are there restaurants at or near Royal Pines Hotel Urawa?
Yes, there are 5 onsite restaurants, featuring Japanese cuisine.
What's the area around Royal Pines Hotel Urawa like?
Royal Pines Hotel Urawa is in Urawa Ward, a short 8-minute walk from Urawa Station.

Royal Pines Hotel Urawa Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

anne margaret, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tokio, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

YUJI, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Best location & View & Restaurant
chizuru, 1-night family trip
Verified Expedia guest review

8/10 Very Good

nice staffs
Yi-Yin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This property has near station, close Tokyo , you can transfer go to every were, very safe and quiet place.
Honglian, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Check in and check out we’re very fast, breakfast was excellent,room was clean and quiet,everything was great.
Honglian, 3-night family trip
Verified Expedia guest review

8/10 Very Good

The staff were very welcoming. It was disappointing that our non smoking room wreaked of smoke. The bed was a hard flat mattress and we only got two small pillows. The AC was hit and miss. The size of the room was good and we appreciated having a tub in the bathroom.
Carl, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Justin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I recommend this hotel!!!
The Royal Pines in Urawa is conveniently located within walking distance of the Urawa train station, shopping mall and delectable restaurants. Staff went out of their way to help me get back to the airport or anywhere else i wanted to go. I recommend this hotel!!!!
Terry, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tanya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

6/10 Good

Dissapointing services
We stayed at Executive twins as a family of four with 2 small children age 2 and 4. Although we had multiple luggages, noone assisted us with the luggage and service was really not to Japanese standard. It's more of business hotel. I thought the accommodation/facility was outdated and service was 2 stars for the price we paid (AU$289 inc. breakfast). Breakfast was good with variety of Western and Japanese choices though. I won't recommend this hotel unless you are staying purely for business or get excellent rate.
Asuma, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The bed was very uncomfortable and the hotel was very dated. Looked like high end luxury 30 years ago.
Aprile, 1-night family trip
Verified Expedia guest review

6/10 Good

Ting Chie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Maiko, 1-night trip
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10/10 Exceptional

Honglian, 2-night trip
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10/10 Exceptional

Very quiet,friendly, cleanly Perfect breakfast, very near train station,a lot of good food near the hotel,very good!
Honglian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very spacious by Tokyo standards, although the mattress was quite hard. Enjoyed our stay tremendously.
2-night trip
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10/10 Exceptional

Nice and Spacious!
The hotel was pretty outdated because you can see the carpets, bed riser, and doors to each rooms are dirty/stained. However, my room in general was clean and the space is way bigger than some hotels in the Tokyo city center (you are also paying about the same price). I enjoyed staying here during the time I tour around Saitama. Urawa Station is about 10-min walk away from the hotel so it’s very convenient. I will stay here again in the future if I will be in the area again.
7-night trip
Verified Hotels.com guest review

8/10 Very Good

Ayumi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

very friendly, helpful and welcoming staff.
lars, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and nice view, sure will visit again!
Joan, 6-night trip
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10/10 Exceptional

Staff were so nice to customers
Mitsuko, 1-night trip
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10/10 Exceptional

Durul, 2-night trip
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