Enjoy your visit to Eye with a stay at Best Western Brome Grange. Guests can indulge in massages, facials, or body treatments, and Courtyard serves breakfast, lunch, and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
40 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Spa services
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
DVD player
Television
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Dining
Courtyard - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
The Knight's - Onsite bar.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 12 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Policies
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Brome Grange Hotel Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Eye
Best Western Brome Grange Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Hotel Eye
Frequently asked questions
Are pets allowed at Best Western Brome Grange?
Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Brome Grange?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Brome Grange?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Best Western Brome Grange and nearby?
Best Western Brome Grange has a Turkish bath and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Best Western Brome Grange?
Yes, Courtyard offers garden views.
Best Western Brome Grange Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very Good
December 19, 2024
Tom
Tom, 2-night trip
Verified Hotels.com guest review
4/10 Fair
November 22, 2024
Paid for breakfast to find no breakfast available
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 8, 2024
Luke
Luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 3, 2024
Great room
To be honest I only used the Brome Grange as a place to sleep as I was dining out with friends and having breakfast with them too. The room though was very comfortable and had all the usual essentials. Faultless really!
I can't comment on other parts of the hotel and I didn't go anywhere else apart from reception.
PS: Diss seems to be short of places to stay. If you're in need, the Brome Grange hits the spot.
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 27, 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 20, 2024
Carl
Carl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 10, 2024
MRS TRACEY E
MRS TRACEY E, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 9, 2024
Great location
Sarah
Sarah, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 4, 2024
great place
great place, a fascinating combo of 80s modern and 1600 old. love this. stayed here several times now.
william
william, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
September 16, 2024
Bed was hard, breakfast was cold and either over cooked or undercooked. Staff were rude
Jason
Jason, 2-night trip
Verified Expedia guest review
6/10 Good
September 9, 2024
Night in eye
Nice hotel for a short stay
Randy
Randy, 1-night trip
Verified Hotels.com guest review
6/10 Good
August 25, 2024
Liam
Liam, 4-night business trip
Verified Hotels.com guest review
6/10 Good
August 20, 2024
Disappointing
Check in person who wasn’t welcoming couldn’t operate computer because he didn’t have a login access and had to phone another member to use their password
Never gave us any verbal info about breakfast times/location etc. when we asked about dinner in restaurant he was very vague. Breakfast was a shambles only one person working in room doing everything the buffet wasn’t replenished
e.g no juice,milk, pastries, jam.Some guests were also clearing tables to sit down as the waitress couldn’t do everything. Wasn’t her fault she should’ve had help. The dinner in restaurant was good and the room had a very comfortable bed
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
August 16, 2024
Perfect for a base hotel when travelling
Tired hotel but with renovations being started. Reception staff could not have been more helpful. Restaurant and kitchen staff very understaffed and not very professional
Mandy
Mandy, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
August 10, 2024
Nick
Nick, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 10, 2024
The staff were very helpful.
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 2, 2024
Nice and comfortable
Nice comfortable room in a good location.
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
August 1, 2024
Booked through this website and was the biggest mistake ever !!!! Ended up paying twice for the property and Expedia cancelled my stay the afternoon of my stay and didn’t tell anyone .. this was because I changed dates and then changed back as I had the right dates … I even called the hotel three times that week and even in the same day and they told me that my booking was all good ! I get there on that day and get told that I have to pay again . I drove 120 miles and couldn’t say no as it was my sister birthday .. so I ended up paying 350 for two nights in a cheap hotel … not happy and will never use this company again o will make sure all social media sees this as it’s a disgrace …
paul
paul, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 28, 2024
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
July 25, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 23, 2024
Marcus
Marcus, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 22, 2024
Interesting Hotel, Great Value
Small hotel with a quirky layout (all the better for that).
Next to a main road but is remarkably quiet despite this. Location is very good for the race track at Snetterton.
Friendly staff who were always helpful. Judging by a couple of comments there was a new chef when we were there and they seemed to be adjusting to the menu. Food was well prepared but some descriptions on the menu were open to interpretation (gnocchi with summer vegetables sounded great but the vegetables were lacking).
Another slight niggle was that there was not vegetarian sausages option on the breakfast menu which is unusual.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
July 21, 2024
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
6/10 Good
July 13, 2024
Elaine
Elaine, 3-night trip
Verified Hotels.com guest review
4/10 Fair
June 30, 2024
I had booked a nights stay as I was attending a friends wedding nearby. I was able to check-in without any issues, but I was dissapointed with the room I was given.The bedding in the room was all itchy, which meant a turbulent nights sleep.
The service at breakfast was frustrating. There was one member of staff on duty, and I had to ask 3 times for my eggs (which eventually turned up and were flawless). The pastries, and juices were often requiring refills which meant we had to wait around a lot.