6/10 Good
January 3, 2025
Not the best choice in Dubai
We checked in and overall I was very disappointed. I made a remark about this as soon as we arrived! But as we arrived in the night with a small baby, I did not have energy to complain and move to another hotel.
The manager Noel called me instantly on the morning of arrival to have a talk. And here he offered to relocate us to another floor where the level should be a little higher than the interior of the first room. It was a bit better - nicer lamps and few details!
The manager Noel and in general the staff was super nice, super friendly and super helpsome. Nothing to put on them. But the level of the hotel is absolutely poor and not in a condition where pictures and price match up for what you are getting.
I am a frequent traveller going everywhere in the World both for business and pleasure. And honestly I was very disappointed and thought about checking in to another hotel. But we didn't! We stayed and made the best out of it!
Again top stars for Noel and his team!
Less stars for the Hotel and the condition. Price simply too high for such a hotel!
Note that the hotel is straight to the highway. so a lot of high noise from there. Pool not as in the images. It is located on the ground level and not appealing to even go there.
Ronni
Ronni, 7-night trip
Verified Hotels.com guest review
