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Marco Polo Hotel

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Premium bedding, minibar, in-room safe, desk
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Marco Polo Hotel

Marco Polo Hotel

4-star property
4-star hotel with spa, near Gold Souk

7.0/10 Good

590 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Al Muteena Street, Dubai, 25570

Room options

About this area

What's nearby

  • In Deira
  • Gold Souk - 29 min walk
  • Dubai Creek - 7 min drive
  • City Centre Deira - 11 min drive
  • BurJuman Mall - 14 min drive
  • Dubai World Trade Centre - 17 min drive
  • Dubai Cruise Terminal - 16 min drive
  • Dubai Aquarium & Underwater Zoo - 22 min drive
  • Dubai Mall - 23 min drive
  • Burj Khalifa - 25 min drive
  • Dubai Fountain - 23 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 16 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 37 min drive
  • Al Maktoum Intl. Airport (DWC) - 59 min drive
  • Salah Al Din Station - 9 min walk
  • Union Station - 16 min walk
  • Baniyas Square Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Arsalan - 5 min walk
  • Fresh Fish - 6 min walk
  • Xiao Wei Yang - 7 min walk
  • Reem Al Bamadi - 7 min walk
  • Liwan Restaurant - 8 min walk

About this property

Marco Polo Hotel

Marco Polo Hotel is just 4.2 mi (6.7 km) from the airport and offers a shuttle (available 24 hours) for AED 100 per room one-way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Swedish massages, aromatherapy, or Ayurvedic treatments. Other highlights at this upscale hotel include an outdoor pool, a nightclub, and a bar/lounge. Fellow travelers like the helpful staff and location. The property is just a short walk to public transportation: Salah Al Din Station is 9 minutes away.

Languages

Afrikaans, Arabic, English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Grab bar near toilet
  • Grab bar in shower

Languages

  • Afrikaans
  • Arabic
  • English
  • Filipino
  • Hindi

Room amenities

Be entertained

  • 22-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Kitakits Kafe & Klubb - Onsite bar. Happy hour is offered.
The Bombay to Mumbai - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 25 for adults and AED 25 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 100 per room (one-way)
  • Early check-in can be arranged for an extra charge of AED 100 (subject to availability)
  • Late check-out can be arranged for an extra charge of AED 100 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 90 per day
  • Airport shuttle service for children costs AED 0

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Frequently asked questions

Does Marco Polo Hotel offer free cancellation for a full refund?
Yes, Marco Polo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Marco Polo Hotel?
As of January 29, 2023, prices found for a 1-night stay for 2 adults at Marco Polo Hotel on February 1, 2023 start from P 4,378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Marco Polo Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Marco Polo Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Marco Polo Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Marco Polo Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Marco Polo Hotel?
Yes, an airport shuttle is available. The charge is AED 100 per room one-way.
What are the check-in and check-out times at Marco Polo Hotel?
You can check in from 2 PM - anytime. There's a charge of AED 100 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 100 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Marco Polo Hotel and nearby?
Marco Polo Hotel has a nightclub and a spa, as well as an outdoor pool and a fitness center.
Are there restaurants at or near Marco Polo Hotel?
Yes, Kitakits Kafe & Klubb offers Indian cuisine. Nearby restaurants include Arsalan (5-min walk), Fresh Fish (6-min walk), and Xiao Wei Yang (7-min walk).
What's the area around Marco Polo Hotel like?
Marco Polo Hotel is in Deira, a short 9-minute walk from Salah Al Din Station and 7 minutes' walk from Al Ghurair Centre. Travelers say this hotel is in a good location.

Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

5.9/10

Amenities

6.9/10

Property conditions & facilities

5.5/10

Eco-friendliness

Reviews

6/10 Good

Not so good. Was allocated a Room on first floor directly above a discotheque which played extremely loud music right through the night.
Prem Anand K, 2-night trip
Verified Hotels.com guest review

6/10 Good

Sayed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Price is good and affordable
MAJID, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

mohamed, 3-night trip
Verified Expedia guest review

2/10 Poor

Hassan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exlent
Balwinder, 5-night family trip
Verified Expedia guest review

2/10 Poor

Nothing to ride home especially being a so called 4 star hotel. Honestly,this is even worse for a 1 star hotel.
Nelson, 13-night trip
Verified Expedia guest review

2/10 Poor

Mohammed, 14-night trip
Verified Hotels.com guest review

2/10 Poor

Its basic hotel. I would not count as Four stars. Its there star rated .Middle management not helfull as expected. Definitely not Four star . Area is not so impressive. Hotel have few night clubs and its not suitable for families. Very noisy at nights .
Janki, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

mohamed, 3-night family trip
Verified Hotels.com guest review