8/10 Very Good
August 4, 2022
Another visit to this lovely hotel
We have stayed at JBH numerous times. Again this trip was great but perhaps not quite so perfect as previous visits.
The Amazing:
The staff are quite simply brilliant. Everybody is so polite, immaculately presented and does absolutely everything they can to ensure a great holiday
The hotel isnt pretentious at all and everybody is welcomed. The interior of the hotel is in fabulous condition following a recent refurbishment
The standard of dining across the resort from the pool, pub, buffet and restaurants is fabulous. Not once were any of our meals a disappointment.
The flexibility to dine in their adjoining Jumeirah hotels allows you to "go out" without going out. This is a real benefit as the adjoining hotels are also gorgeous
The Bad:
The hotel advised 1 week before arrival that the beach and executive pool were closed. This is a huge loss to those going on holiday and with just 7 days notice it felt like it was a deliberate attempt to remove the opportunity to cancel and go elsewhere. Whilst they offered 200AED per room per day to spend on food and drink at hotel prices this was 1 drink per person. It meant we had to get a buggy to their other hotels which is a pain in the heat of the day
The Exec Lounge Happy Hour is now 5-7pm instead of 6-8pm. Its far to early and obviously designed to save them giving free drinks to those in club rooms. The exec lounge although lovely needs to rotate their canapes and afternoon tea menu as after a week we had enough
Benjamin, 8-night family trip
Verified Hotels.com guest review
