Atlantis, The Palm

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Beach
Beach
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Water park

Overview of Atlantis, The Palm

Atlantis, The Palm

5.0 star property
Dubai beachfront hotel with 20 restaurants and spa

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Crescent Road, The Palm, Dubai
Main amenities
  • Daily housekeeping
  • On a private beach
  • 20 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools and lazy river
  • Breakfast available
  • Free supervised childcare
  • Free shopping center shuttle
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)

Choose dates to view prices

About this area

What's nearby

  • In Palm Jumeirah
  • Dubai Marina Mall - 19 min drive
  • The Walk - 20 min drive
  • Jumeirah Beach - 15 min drive
  • Wild Wadi Water Park - 21 min drive
  • Burj Al Arab - 15 min drive
  • Souk Madinat Jumeirah - 22 min drive
  • Mall of the Emirates - 22 min drive
  • Ski Dubai - 23 min drive
  • Ibn Battuta Mall - 20 min drive
  • Burj Khalifa - 22 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 32 min drive
  • Al Maktoum Intl. Airport (DWC) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 47 min drive
  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • Starbucks - 5 min walk
  • Asateer Tent - 7 min walk
  • Nasimi Beach - 7 min walk
  • Saffron - 9 min walk
  • Kaleidoscope - 11 min walk

About this property

Atlantis, The Palm

5-star luxury hotel in the heart of Palm Jumeirah
Take advantage of a roundtrip airport shuttle, a swim-up bar, and a poolside bar at Atlantis, The Palm. With a private beach, free beach cabanas, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a massage, or a body wrap at Shuiqi, the onsite spa. Be sure to enjoy a meal at any of the 20 onsite restaurants. Enjoy the health club, as well as activities like kayaking, racquetball/squash, and ziplining. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
Other perks include:
  • 2 outdoor pools and a children's pool, with a lazy river, a waterslide, and free cabanas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and 3 outdoor tennis courts
  • Limo/town car service, express check-in, and smoke-free premises
  • Guest reviews speak well of the family-friendly amenities, beach locale, and helpful staff
Room features
All 1539 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 60-inch LED TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 1539 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
  • Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
  • Guests should notify the property in advance of their flight details.
  • Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (13 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 20 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Lazy river
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Racquetball/squash
  • Ecotours
  • Helicopter/airplane tours
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Ziplining
  • Shopping
  • Golf lessons nearby
  • Skiing nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 60-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Atlantis, The Palm is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1250
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 170 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AED 485 per vehicle (one way)

Renovations and closures

The property will be renovating from June 27 2022 to November 30 2022 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 280.0 per night
  • Children's club access is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Frequently asked questions

Does Atlantis, The Palm offer free cancellation for a full refund?
Yes, Atlantis, The Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Atlantis, The Palm?
As of October 5, 2022, prices found for a 1-night stay for 2 adults at Atlantis, The Palm on October 6, 2022 start from P 50,322, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Atlantis, The Palm?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Atlantis, The Palm?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Atlantis, The Palm?
Sorry, pets aren't allowed.
Is parking offered on site at Atlantis, The Palm?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Atlantis, The Palm?
Yes, an airport shuttle is available. The charge is AED 485 per vehicle one way.
What are the check-in and check-out times at Atlantis, The Palm?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Atlantis, The Palm and nearby?
Have fun with onsite activities like kayaking, snorkeling, and surfing and improve your game at the onsite tennis courts. Additional recreation onsite includes ecotours, helicopter/airplane tours, and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Atlantis, The Palm also has 3 bars, a private beach, and a lazy river, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Atlantis, The Palm?
Yes, there are 20 onsite restaurants. Nearby restaurants include Starbucks (5-min walk), Asateer Tent (7-min walk), and Nasimi Beach (7-min walk).
Does Atlantis, The Palm have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Atlantis, The Palm like?
Atlantis, The Palm is located on the waterfront in Palm Jumeirah, a short 5-minute walk from Atlantis Aquaventure Waterpark Station and 5 minutes' walk from Aquaventure.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

8.9/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Faizur, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth a stay
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Actually it was amazing
Mohammad, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

تجربه رائعه و سوف اكررها في المستقبل
mona, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
Very beautiful place, food fantastic, service amazing!! Highly recommended!!
Modestas, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nana, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

genithia, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Dubai
This hotel is stunning. Facilities are top notch and the service is beyond this world. Highly recommend. Cannot wait to get back. This is my hotel in Dubai going forward.
JOSE, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcos, 2-night trip
Verified Hotels.com guest review