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Overview of Tristar


4.0 star property
4-star hotel with 20 restaurants, near Le Point d'Eau Aquatic Center

8.3/10 Very Good

52 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Place Maugrétout 5, La Louviere, 7100
Main amenities
  • 29 smoke-free guestrooms
  • Daily housekeeping
  • 20 restaurants and bar/lounge
  • Water park
  • Breakfast available
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of La Louviere
  • Hippodrome de Wallonie - 24 min drive
  • Mayeur Garden - 31 min drive

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 19 min drive
  • Familleureux Station - 5 min drive
  • La Louvière-Center Station - 9 min walk
  • La Louvière-South Station - 22 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property


Tristar offers an airport shuttle (available on request). After relaxing at the spa tub, guests can enjoy Italian cuisine at Le Restaurant Tristar, which is one of 20 restaurants and serves breakfast, lunch, and dinner. There's a water park and a bar/lounge, and rooms at this upscale hotel offer refrigerators and minibars.

At a glance

Hotel size

  • 29 rooms
  • Arranged over 3 floors


  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (fees apply)
  • Onsite extended parking (fees apply)


  • Airport shuttle (available on request)*


  • Area shuttle within 12 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 20 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Water park access (surcharge)
  • Children's menu

Working away

  • Meeting room
  • Computer station
  • Conference space (538 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Television in common areas
  • Water park access (surcharge)
  • Spa tub


  • Elevator
  • In-room accessibility

Languages spoken

  • English
  • French
  • Italian

Room amenities

Be entertained

  • 55-cm TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


Le Restaurant Tristar - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 50
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 20 per night


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking is available for an extra charge
  • Extended parking is available for an extra charge
  • Parking is available nearby and costs EUR 6.00


In accordance with national/local laws, air conditioning may be restricted to certain hours from 3 April to 20 October.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards.

Also known as

Tristar Hotel La Louviere
Tristar La Louviere
Tristar Hotel
Tristar La Louviere
Tristar Hotel La Louviere

Frequently asked questions

Overall score and ratings


Very Good




Staff & service


Property conditions & facilities

8/10 Very Good

Convenient for travellers to Luxembourg
We booked two rooms, one was overlooking the square and refurbished, the other was looking over the back of the building but not refurbished. Overall, excellent value for money however, the front looking rooms are much better.
Verified guest review

10/10 Exceptional

Great hotel in sleepy town
Hotel was easy to find, hotel staff very helpful with parking. Our stay was excellent:- the room was clean, the bed was very comfortable, the service from the staff excellent. And there are some good places to eat nearby and a Carrefour a couple of mins walk away.
Verified guest review

8/10 Very Good

Short stay for a business trip but would happly come back if in the area
Verified guest review

8/10 Very Good

Nice hotel
Friendly staff, great beers in the bar, free wifi, hair dryer, renovated bathroom looked good (although a shower curtain is outdated), clean room, great price, value for money.
Verified guest review

6/10 Good

Nearly good
Too many niggles to rank it any better. Sliding glass bathroom door looks good but isn't really practical. Shower looks good but spills water out over the floor, despite rather nasty curtain. Our room was on a half landing down the back stairs, though it was nice once we got inside. Public rooms not bad but paintwork needs touching up here and there. Great location though - if there is such a thing in La Louviere!
Verified guest review

6/10 Good

You get what you pay for.
This is an inexpensive hotel that is clean and well positioned in the town. Parking opposite in public underground car park. Nice restaurant next door and a couple of bars in walking distance. Good breakfast. Our shower did not work but the bath was ok. It is not the Ritz but for the price it is fine.
Verified Expedia guest review

8/10 Very Good

very helpfull and charming staff. Very clean and confortable room. The restaurant was part of the hotel and the food was very good. everything was fine.I will definately comeback.
Verified guest review

6/10 Good

Verified guest review

4/10 Fair

Budget price, budget hotel
Friendly and helpful staff. The Gym/Spa is down the road and around the corner ie a separate club that guests may use. The Restaurant is a separate business that again you leave the hotel to visit. There are no menus on the window, so you have to go in to find out what is on offer at what price. The decor of the hotel is dull, and the quality of the workmanship not great. We had a big old style TV in our room with a reasonable choice of channels.The Shower into the bath was excellent. The breakfast was good, although on day 2 rather than being offered a percolated coffee as on day 1, I was pointed in the direction of a coffee jug that had been on the side for a while and was not very hot, it did not taste good either. Make sure to collect a car park ticket from the hotel before going down to the underground car park under the square. Ask to see pictures of how to use it, they are not on display. The car parking arrangements are ok. Request windows away from the front of the hotel. The church is opposite and the clock chimes every hour and every half hour 24 hours a day! It can also be very noisy l from traffic - we were unlucky that the local supporters of Juventus decided to celebrate the team's success with much hooting ad shouting until 12:30 am. For a budget hotel, it rates well against a 2*, at a stretch with the amenties it could be considered a 3* (Tristar). It may be that there are more expensive rooms available that would increase the rating.
Verified Expedia guest review

10/10 Exceptional

Très bon séjour d'une nuit. Hôtel très bien situé, personnel très accueillant et professionnel. Chambre spacieuse, bien équipée et très propre, plus belle que sur les photos
1-night romance trip
Verified guest review