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Novotel Charleroi Centre

Photo gallery for Novotel Charleroi Centre

Exterior
Minibar, in-room safe, soundproofing, free cribs/infant beds
Minibar, in-room safe, soundproofing, free cribs/infant beds
Minibar, in-room safe, soundproofing, free cribs/infant beds
Minibar, in-room safe, soundproofing, free cribs/infant beds

Overview of Novotel Charleroi Centre

UNESCO Sustainable Travel Pledge

Novotel Charleroi Centre

4.0 star property
4-star hotel in Charleroi City Center with restaurant and bar/lounge

8.6/10 Fabulous

239 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
Place Verte 17, Charleroi, 6000

Guests rated this location 7.5/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Computer station
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Charleroi City Center

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 10 min drive
  • Marchienne Zone Station - 5 min drive
  • Charleroi-West Station - 6 min walk
  • Charleroi-South Station - 9 min walk

Restaurants

  • Burger King - 2 min walk
  • Hawaiian Poké Bowl - 1 min walk
  • Quick - 1 min walk
  • Gourmet Bar Novotel - 2 min walk
  • Le Pain Quotidien - 1 min walk
Map

About this property

Novotel Charleroi Centre

When visiting Charleroi, Novotel Charleroi Centre is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and a terrace. Fellow travelers say good things about the helpful staff and airport proximity.

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • Access to nearby outdoor pool
  • Access to nearby indoor pool

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 102-cm flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

GourmetBar - Onsite brasserie.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.50 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 21 per person

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a smoke detector and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi

Frequently asked questions

Does Novotel Charleroi Centre offer free cancellation for a full refund?
Yes, Novotel Charleroi Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Charleroi Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Charleroi Centre?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
Is parking offered on site at Novotel Charleroi Centre?
Yes. Self parking costs EUR 10 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Charleroi Centre?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Novotel Charleroi Centre and nearby?
Novotel Charleroi Centre has a fitness center and access to a nearby outdoor pool.
Are there restaurants at or near Novotel Charleroi Centre?
Yes, there's an onsite restaurant, GourmetBar.
What's the area around Novotel Charleroi Centre like?
Novotel Charleroi Centre is in Charleroi City Center, a short 6-minute walk from Charleroi-West Station and 7 minutes' walk from City Hall of Charleroi. Travelers say the local area is good for shopping and very central.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Nice staff
Holly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pnina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel itself lovely. Our room had a toilet cubicle which was open at the top and bottom of the door when you shut it- not for the squeamish! Great shower, comfortable bed. Very nice, friendly staff. Complimentary drinks on the outdoor terrace was nice. Charleroi looks to be a former heavy industry town fallen on hard times. A lot of the environs of the central station and ‘river front’ are in the process of development and currently are building sites. The plaza in front of the hotel was fine.
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Darya, 1-night trip
Verified Hotels.com guest review

4/10 Fair

3am sudden phone call
It is unacceptable to have a phone call at 3 am and wake up all of us while in sleep.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

C, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a problem with the booking and was resolved very quickly. Great central location
stewart, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Suleman, 1-night trip
Verified Expedia guest review

2/10 Poor

Kristoffer, 1-night trip
Verified Hotels.com guest review