Van der Valk Hotel Nivelles - Sud

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Outdoor pool
Indoor pool
Indoor pool
Room

Overview of Van der Valk Hotel Nivelles - Sud

Van der Valk Hotel Nivelles - Sud

4.0 star property
4-star hotel in Nivelles with indoor pool and restaurant

8.2/10 Very Good

490 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
Chaussée de Mons 22 , Nivelles, 1400
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Hallerbos - 24 min drive
  • Beersel Castle - 14 min drive
  • Villers-La-Ville Abbey - 21 min drive

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 19 min drive
  • Brussels Airport (BRU) - 35 min drive
  • Nivelles Station - 9 min drive
  • Manage Station - 9 min drive
  • Familleureux Station - 10 min drive

About this property

Van der Valk Hotel Nivelles - Sud

Van der Valk Hotel Nivelles - Sud is a great choice for a stay in Nivelles. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. An indoor pool, a poolside bar, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the pool and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Taking the kids

  • Playground

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker

Freshen up

  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 7.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from June to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Children under 12 years old are allowed in the pool, sauna, and spa tub from 7 AM to 9 AM and from 2:30 PM to 5:30 PM.

Also known as

Van der Valk Nivelles-Sud
Van der Valk Nivelles-Sud Hotel
Van Der Valk Nivelles Sud
Van der Valk Nivelles Sud Hotel
Van der Valk Hotel Nivelles Sud
Van der Valk Hotel Nivelles - Sud Hotel
Van der Valk Hotel Nivelles - Sud Nivelles
Van der Valk Hotel Nivelles - Sud Hotel Nivelles

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very Good

Great place to stay
Very nice stay and breakfast, and fitness centre.
Nina, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Great decoration, great breakfast, good room easy parking and location and good price but why do they vacuum (corridor or another room) at 10pm
Veronique, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sylvie, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Dutch quality for money
Near the highway and close to a shopping center. But good value for money.
Thierry, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good service, well organized (also with regards to Covid-19)
Rene, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel is easy to access, there is an outdoor and indoor pool with a sauna and steam room. The general parts of the hotel are fine. The rooms are clean but need renovation (old style decoration). I heard that renovations are ongoing in the executive rooms so they will probably get to the standard rooms afterwards. The outdoor pool is "heated" but it actually isn't heated. I asked several times and the staff said that they can't do anything about it since it's the weekend and the responsible person is not there (which I found strange given that weekends are very busy times, especially for the pool!). The biggest disappointment in this hotel is the staff. Very unprofessional and inexperienced. We sat at the restaurant terrasse for 15 minutes before someone brought us the menu but did not bother to clean the table. Then we spent at least another 20 minutes calling for them. At one point one of the waitresses said "I am coming" and did not show up for the next 15 minutes. At one point, I had personally go into the restaurant and make remarks to the waiter to get him to come and finally clean the table and take our order. Overall, the staff are polite but very unprofessional (the issue with the outdoor pool and the unpleasant experience in the restaurant).
Strahil, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Illusion of luxury
The front desk, bar, restaurant and spa were amazing, impressive, and beautiful. We booked the ecomomy rooms and they were definitely in the portion of the hotel not renovated yet. Fridge was barely cold, coffee maker required you to hold button down to heat water. No fans. No AC. Slept with windows open and we ended up getting eaten alive by bugs! It was so hot and stuffy! Beds had horribly small pillows. Shower was excellent. Huge parking lot. Shopping center across the street. Easy train rids into Brussels.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

David, 10-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review