The room was charming and clean. Our room was on the -1 floor, which caused a little difficulty. The only way to get fresh air was to open the door to a small patio behind the building, which also served as an emergency exit. Also, the shower drain backed up, causing a flood of the toilette and half of the bedroom. Although the staff was swift and thorough in cleaning up the overflow, they did not offer us any concession for the inconvenience and wetting of some of our luggage. However, they did help us in other matters such as local phone calls and amenities. The continental breakfast there was delightful, with a tasty array of meats, cheeses, and flaky breads and pastries.