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Entrée Hotel Groß Borstel

Hotel within easy reach of Hagenbeck Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Entrée Hotel Groß Borstel

Daily buffet breakfast (EUR 10 per person)
Daily buffet breakfast (EUR 10 per person)
Lobby
Exterior
Free minibar, in-room safe, desk, laptop workspace

Reviews

6.6 out of 10

Good

Popular amenities

  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Breakfast available
  • Front-desk safe
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Minibar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room (with extra bed)

Free minibar, in-room safe, desk, laptop workspace

Standard Double Room (with extra bed)

Highlights

Soundproofed
Heating
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

Free minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

Highlights

Soundproofed
Heating
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Free minibar, in-room safe, desk, laptop workspace

Standard Single Room

Highlights

Soundproofed
Heating
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Borsteler Chaussee 168, Hamburg, HH, 22453

What's nearby

  • Sporthalle Hamburg - 4 min drive - 2.5 km
  • University Medical Center Hamburg-Eppendorf - 5 min drive - 3.4 km
  • Hagenbeck Zoo - 6 min drive - 4.2 km
  • Volksparkstadion - 10 min drive - 7.6 km
  • Reeperbahn - 11 min drive - 7.7 km

Getting around

  • Hamburg Airport (HAM) - 6 min drive
  • Dakarweg Hamburg Station - 6 min drive
  • Semperstraße Hamburg Station - 6 min drive
  • Barmbek Station - 8 min drive
  • Lattenkamp U-Bahn - 22 min walk
  • Hudtwalckerstraße U-Bahn - 30 min walk

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Croque Factory - ‬4 min walk
  • ‪Le Marrakech - ‬12 min walk
  • ‪Kugellager Eiscafé - ‬2 min walk
  • ‪Rio Grande - ‬5 min drive

About this property

Entrée Hotel Groß Borstel

When you stay at Entrée Hotel Groß Borstel, you'll be within a 15-minute drive of Hagenbeck Zoo and Volksparkstadion. Also, Reeperbahn and St. Pauli Piers are within a short drive.

Languages

English, German

At a glance

Hotel size

  • 20 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.

Also known as

Entrée Groß Borstel
Entrée Groß Borstel Hamburg
Entrée Hotel Groß Borstel
Entrée Hotel Groß Borstel Hamburg
Entrée Hotel
Entree Groß Borstel Hamburg
Entrée Hotel Groß Borstel Hotel
Entrée Hotel Groß Borstel Hamburg
Entrée Hotel Groß Borstel Hotel Hamburg

Frequently asked questions

Does Entrée Hotel Groß Borstel offer free cancellation for a full refund?
Yes, Entrée Hotel Groß Borstel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Entrée Hotel Groß Borstel?
Sorry, pets aren't allowed.
Is parking offered on site at Entrée Hotel Groß Borstel?
Sorry, there's no onsite parking at Entrée Hotel Groß Borstel.
What are the check-in and check-out times at Entrée Hotel Groß Borstel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
Is there an onsite casino at Entrée Hotel Groß Borstel?
No, this hotel doesn't have a casino, but Casino Esplanade (9-min drive) is nearby.

Entrée Hotel Groß Borstel Reviews

Reviews

6.6

Good

6.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Very Good

Abdelhadi, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Motel
Not clean at all
1-night business trip
Verified Hotels.com guest review

4/10 Fair

The staff was very kind and professional and the hotel is super close to the airport in a nice area. However, the room we stayed in was not cleaned beforehand (only the sheets were changed and those even had hair). The bathroom was not clean and dirty towels from the previous guests were there. The shower was moldy and had hair. It felt gross and unsanitary.
Sofia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

ronald, 1-night trip
Verified CheapTickets guest review

2/10 Poor

April 2023
Black mold near patio door, on the side near the wall and on the floor. Dust hanging from ceiling throughout the room. Bathroom looks like it had not been cleaned in a month or more. Sheet covering mattress was very thin. Half bottle of hotel soap (from last person I’m assuming) was still there and not replaced with a new one. Overall this place is gross. Don’t recommend.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Judy, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice staff, clean and comfortable room.
Kirk, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Santiago, 1-night family trip
Verified Expedia guest review

2/10 Poor

The best that can be said of the property is that it was well located for my needs. Apart from that there is very little positive that can be said: - the elevator was broken for most of my stay (I had a room on the 3rd floor) - I had to leave a day early and did not get a refund for the cancelled day - the room: pillows were cheap and hard; the shower faucet did not work properly; the toilet seat was broken; the windows did not have curtains to keep daylight out - the property overall: the place needs an overhaul; spider webs and insects everywhere, carpets were filthy
Matthias, 5-night business trip
Verified Expedia guest review

2/10 Poor

had to leave the hotel after one night (booked and paid for 6 nights and no refund given) after money theft from room. Staff unhelpful und unfriendly, carpets dirty and cobwebs on walls. Reported theft to police
bar, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

Ok, not very clean. Toilet Seat broken
Siri, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Durchaus zufrieden
Very quiet, good bed, okay breakfast. Very helpful receptionist (young lady), not so helpful the young man on duty the other night. Clean, well connected with public transport, near shops, café and restaurants. Near airport. Nice neighborhood. Could use a makeover.
Heide, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

A cheap hotel - you get what you pay for
All room amenities in room,basic but very clean - it ticked all the boxes for me
Martin, 1-night trip
Verified Expedia guest review

6/10 Good

Good for the orice
Typical Hotel Garni. You get what you pay for. English not readily understood
Graham, 4-night trip
Verified Expedia guest review

4/10 Fair

thanks but no thanks, ... never again ....
When leaving the hotel in the morning I unfortunately forgot the key in the room (key card works also as main switch for power in the room, so i left the key in the cradle) I only realized this on my way back to the hotel by 1am in the morning. I knew that they don't have a 24hr reception, however you would expect that there is a process in place if something like this is happening to a guest of this hotel. I found a phone number at the door, but this not so friendly gentlemen responded after explaining him the situation " what can i do now, I am sitting in Berlin" (or so) but there was no help from his side. I went to 2 other hotels in the vicinity but they were fully booked, so i ended up sleeping in my car!!
Michael, 10-night business trip
Verified Hotels.com guest review

8/10 Very Good

First Time in Germany
My first rime in Germany, I found this hotel to be affordable and comfortable and only 10 minutes from the airport. The room was larger than I had expected with a wonderful view of the neighborhood. This is not your cookie cutter mega hotel, The room also came equip with a safe for storing your valuables. instead holds it's own charm in it's uniqueness. The room included a refrigerator and stove. The hotel offers a for about €7.00 a breakfast with simple fare, including eggs cooked to your liking.
Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and calm atmosphere. Lovely garden and nice service
Annette, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

the hotel was closed with we got there. there was
the hotel was closed with we got there. there was no one to attend us at all.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

Do not stay here
The hotel is very old an outdated. It is set up like a cheap beach hotel from the 80s or 90s with no beach in sight. The city center is ridiculously far away, and there is no shopping or restaurants in the immediate area. The hotel was filthy and will just make you feel completely disgusting.
Verified Expedia guest review

8/10 Very Good

just sleeping due to early flight
Verified Hotels.com guest review

10/10 Exceptional

Close to airport
Excellent service by staff. Extremely comfortable all round
Verified Hotels.com guest review

4/10 Fair

Not as ordered
We just spent one night in this hotel before flying out of Hamburg airport the next morning. So the best I can say of this hotel is its location. The man in the reception was not able to speak English (even though it is near an international airport) and handed us instead a note on which some poor English tried to explain what we should do - but it was hard to understand! We have asked for a non-smoker room but got a smoker room...And I have asthma, so this really sucked. The room was fine in size and furniture was fine in "material", but spiderwebs were hanging from the ceiling and it generally needed some more cleaning.
Verified Hotels.com guest review

4/10 Fair

Die Unterkunft ist in die Jahre gekommen, die Wände brauchen einen neuen Anstrich, Teppichboden ist hinüber, die Duschkabine ist verkalkt, teilweise fehlen hie Griffe. Das Personal ist sehr freundlich und zuvorkommend. Frühstück hat 9 von 10 Punkten verdient ein richtiger Lichtblick hier. Sauberkeit im Bad leider sehr schlecht, hier besteht dringend Handlungsbedarf. Schade weil tolle Lage und gut geschnittene Zimmer. Hier muss dringend investiert werden
Jörg, 1-night trip
Verified Expedia guest review