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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
Hotel with restaurant, near Matsumoto Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Exterior
Public bath
Property amenity
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Onsen
    Onsen
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Sauna
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Non Smoking (No specific view, 15sqm)

Desk, laptop workspace, blackout drapes, soundproofing

Double Room, Non Smoking (No specific view, 15sqm)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Queen Room Non-Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

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9.4 out of 10, Exceptional, (123)
The price is P5,191
P5,710 total
includes taxes & fees
Dec 20 - Dec 21
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About the neighborhood

Map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815

What's nearby

  • Matsumoto Performing Arts Center - 8 min walk - 0.8 km
  • Matsumoto City Museum of Art - 9 min walk - 0.8 km
  • Matsumoto Castle - 12 min walk - 1.1 km
  • Asama Hot Spring - 5 min drive - 4.9 km
  • Alps Park Matsumoto - 5 min drive - 4.3 km

Getting around

  • Shin Shimashima Station - 22 min drive
  • Hotaka Station - 25 min drive
  • Shiojiri Station - 26 min drive
  • Matsumoto Station - 9 min walk

Restaurants

  • ‪珈琲美学 アベ - ‬3 min walk
  • ‪信州ゴールデン酒場新館 - ‬1 min walk
  • ‪クレープ工房 - ‬1 min walk
  • ‪そばきりみよ田松本店 - ‬2 min walk
  • ‪中華そばマルキ商店 - ‬1 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

Dormy Inn Matsumoto Natural Hot Spring offers a great location, putting you within a 15-minute walk of Matsumoto Castle. Guests looking for a bite to eat can check out HATAGO, which serves local cuisine. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Matsumoto Station is 9 minutes away.

Languages

English, Japanese

At a glance

Hotel size

  • 114 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property is renovating its exterior now - December 31, 2024 (dates subject to change). During this time, guests may experience noise, vibration, and odor from the work, and workers may have to enter guestrooms. The parking area is closed during the renovation period; guests may use the affiliated parking lots at Fukashi Parking and Town Parking.
  • Due to renovations, this property's outdoor hot spring will not be available from December 1-15, 2024. During this time, the indoor hot spring is available for extended hours (from 5 PM to 10 AM the following day).

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (JPY 1100 per night)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Shared microwave

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Television in common areas
  • Sauna

Accessibility

  • Elevator
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.

Dining

HATAGO - This buffet restaurant specializes in local cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Renovations and closures

The property will be renovating from October 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Parking

  • Self parking costs JPY 1100 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Cashless transactions are available.
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

Also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Frequently asked questions

Does Dormy Inn Matsumoto Natural Hot Spring offer free cancellation for a full refund?
Yes, Dormy Inn Matsumoto Natural Hot Spring does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dormy Inn Matsumoto Natural Hot Spring?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Dormy Inn Matsumoto Natural Hot Spring?
Yes. Self parking costs JPY 1100 per night. Parking spots may be limited.
What are the check-in and check-out times at Dormy Inn Matsumoto Natural Hot Spring?
You can check in starting at 3 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Dormy Inn Matsumoto Natural Hot Spring and nearby?
Onsite recreation at Dormy Inn Matsumoto Natural Hot Spring includes hot springs. Dormy Inn Matsumoto Natural Hot Spring also has a sauna.
Are there restaurants at or near Dormy Inn Matsumoto Natural Hot Spring?
Yes, HATAGO offers local cuisine.
What's the area around Dormy Inn Matsumoto Natural Hot Spring like?
Dormy Inn Matsumoto Natural Hot Spring is in the heart of Matsumoto, a short 9-minute walk from Matsumoto Station and 12 minutes' walk from Matsumoto Castle.

Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Stephane, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jun, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable room. Service is considerable.
Bin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The queen rooms were more spacious. One could easily lay out 2 mid size bags.
Hilda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location. Cozy, clean and convenient. Love the onsen, free ice cream, free laundry and free soba.
Tsai Wen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hock Heng, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel is am older property but fine for a couple night stay. Convenient location and staff are wonderful.
Laura, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was comfortable and the food and service were very good.
Allison, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful onsen in this very comfortable hotel. Great location.
Victoria, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel close to station
Arrived 2.5 hours before 3pm check-in and hotel staff were happy to store baggage and move up to room when it was ready, so we could explore the Castle. Bed wonderfully comfortable. Onsen had free washing machines with auto detergent (+100 yen per 20 minutes drying), nice sauna, cold plunge bath and large pool (although pool was cooler than most onsen). Breakfast was primarily Japanese (many excellent choices) and small bowls/knives/forks made it harder to eat western style, so we went with the flow. Staff were extremely helpful - 3-pin to 2-pin adaptor brought to room, no fuss when I lost my keycard...
CHRIS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything you want in a location. Close to main station, fast easy checkin, friendly and helpful staff, clean comfortable rooms (yes the pillows are a bit flat, but so what), very hot shower water, excellent onsen and sauna, close to everything, and endless dining options. Highly recommend!
Rodney G, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The property was very close to the station and other sites in the city such as Matsumoto castle!
Noah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff, great service
The decoration is a bit old but the staff and the service made up for it. The staff spoke fluent English and are very helpful. The night soba (new year special) was very good. Complimentary desserts in room.
Cheuk Fai Martin, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Verified Expedia guest review

10/10 Exceptional

Kanichi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Would stay again if prices are not excessive
A great experience with onsen included. Clean, comfortable, and relatively, cheap. I believe Dormy Inns are more in the upper 3-star tiers, compared to the big hotek chains in Japan. Major differences with some of a similar 3-star hotel chains would be: Dormy Inns provide onsen experience, although breakfast is not complementary. Of course, the breakfast which I paid for was far better than the complementary ones at the other '**-Inns'. I would rather pay for breakfast at a Dormy Inn and enjoy its onsen before bed and after waking up. The price of my stay was relatively cheap, compared to other Dormy Inn branches in other cities. I would definitely choose to stay here again, however only if the prices are only one or two thousand yen more expensive than other 3-star chains. This would be because the room structure or cleanliness are more or less the same with cheaper 3-star chains. The onsens are not huge, but its presence is nice enough, with complementary ice cream and soba at night, and a yakult drink in the morning.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

This hotel is a good location, just a few blocks from the train station. I walked to the castle in about 15 minutes. The staff were super nice checking me in. The hotel itself is pretty basic. The bath area is actually a lot nicer than the rest of the hotel. There are laundry machines in the bath changing room area and if I remember correctly washing is free but you have to pay to dry. I did my laundry while using the bath area, pretty convenient. There's a family mart across the street. Perfect spot for a half day one night stopover in Matsumoto to see the castle and have a few good meals around town.
Max, 1-night trip
Verified Expedia guest review

10/10 Exceptional

They carried our luggage in for us. Really good buffet breakfast. Close to train station. Staff friendly and helpful.
William, 1-night trip
Verified Expedia guest review

8/10 Very Good

Really enjoyed the onsen
Susan, 3-night romance trip
Verified Expedia guest review

4/10 Fair

This was a worn out and tired property. Too expensive for stuffy rooms, worn out matersses, carpeting’s in common areas and rooms and miserable pillows. The spa was nice enough. Nothing else was very good. Staff was good. Property needs a major refreshing. Even the foam in the dining room chairs is extremely worn out and you sink down into them. Nothing against the staff here, the property is just worn out.
Michael, 5-night business trip
Verified Expedia guest review

6/10 Good

They really need to get real pillows. They have small extremely hard brick type pillows. Something you would have on a couch. They are not made to sleep on.
Robert, 6-night business trip
Verified Expedia guest review

6/10 Good

Convenient location
Mashor, 2-night trip
Verified Expedia guest review

8/10 Very Good

Near the train station. Facilities a little tired, but well maintain. Onsen good, bf good
chong meng thomas, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Good hot springs
Hot springs were the best part with a free ice block afterwards.
Susan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Too clawed
TatIn, 1-night trip
Verified Expedia guest review