When you stay at Rakuten STAY Hakone Susuki Grass Fields, you'll be within a 10-minute drive of Lake Ashi and Hakone Gora Park. Guests will have free perks like WiFi and self parking. Apartments feature kitchens and spring water baths.
Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Sengokuhara Susuki Prairie - 1 min walk - 0.2 km
Daihakone Country Club - 6 min walk - 0.5 km
Hakone Venetian Glass Museum - 5 min drive - 2.3 km
Getting around
Haneda Airport (HND) - 120 min drive
Narita Intl. Airport (NRT) - 85.7 miles/137.9 km
Hakone Miyanoshita Station - 12 min drive
Hakone Ohiradai Station - 14 min drive
Hakone Gora Station - 17 min drive
Restaurants
じねんじょ蕎麦 箱根九十九 - 3 min drive
The Dining 四季彩 - 3 min drive
いろり茶屋 - 20 min walk
銀の穂 - 3 min walk
Cafe & Restaurant LYS - 19 min walk
About this property
Rakuten STAY Hakone Susuki Grass Fields
When you stay at Rakuten STAY Hakone Susuki Grass Fields, you'll be within a 10-minute drive of Lake Ashi and Hakone Gora Park. Guests will have free perks like WiFi and self parking. Apartments feature kitchens and spring water baths.
At a glance
DONE
Property size
20 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Limited onsite parking
Electric car charging station on site
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Rice cooker
Cookware/dishes/utensils
Paper towels
Griddle
Coffee/tea maker
Bedrooms
Bed sheets provided
Bathrooms
Separate bathtub and shower
Toilet with electronic bidet
Spring water bathtub
Shampoo
Hair dryer
Toothbrush and toothpaste
Toilet paper
Free toiletries
Towels provided
Living spaces
Heated floors
Outdoor areas
Deck or patio
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
1 on-site accessible parking spaces
Smoke-free property
Services and conveniences
Virtual front desk
Vending machine
Free bottled water
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
20 rooms
Individually furnished
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
Are pets allowed at Rakuten STAY Hakone Susuki Grass Fields?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rakuten STAY Hakone Susuki Grass Fields?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Rakuten STAY Hakone Susuki Grass Fields?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
Does Rakuten STAY Hakone Susuki Grass Fields have private hot tubs?
Yes, each apartment has a spring water bathtub.
Does Rakuten STAY Hakone Susuki Grass Fields have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a rice cooker, and a griddle.
Does Rakuten STAY Hakone Susuki Grass Fields have any outdoor private spaces?
Yes, each apartment features a deck or patio.
What's the area around Rakuten STAY Hakone Susuki Grass Fields like?
Rakuten STAY Hakone Susuki Grass Fields is a short 1-minute walk from Sengokuhara Onsen and 7 minutes' walk from Daihakone Country Club.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.8
Amenities
9.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 26, 2025
Room was comfortable and clean.
Luisa
Luisa, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help
Philippe
Philippe, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Excellent
Wayne
Wayne, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Excellent
Chundru
Chundru, 1-night trip
Verified
10/10 Exceptional
Nov 21, 2025
clean room, amenities, friendly helpful people, location, spacious room(s) mineral hot spring room, kitchen, bedroom very comfortable. Thank you!
mark
mark, 2-night trip
Verified
8/10 Very good
Feb 20, 2026
Check-In staff are rude, but the cleaning staff did an excellent job maintaining the property. Amenities are good and the onsen is great! My only issue is with the check-in staff being rude and the poor sound level between the top and bottom units. You can hear the people walking all day long in the upstairs units. Recommend the property for a relaxing trip.