Beware of Bed Bugs! Avoid this hotel at all costs!
Our experience at this hotel was marred by a bed bug infestation. After the first night, we woke up with bites, initially assuming they were caused by a mosquito in the room. However, the number of bites increased over the following three nights. Being unfamiliar with the prevalence of bed bugs in Asia, we mistook them for mosquito bites. Upon consulting our general practitioner back home, it was confirmed that the bites were indeed from bed bugs, based on their distinct pattern.
After consulting with our GP back home, we promptly informed the hotel about the issue, but they vehemently denied any presence of bed bugs. Their only response was that they had placed clean sheets on the mattress after we left (they were never changed during our stay), implying that the problem was resolved. Despite our attempts to explain that bed bugs reside in the mattress, not the sheets, the hotel disregarded our concerns and accused us of fabricating the issue. They even went so far as to suggest that the bites may have occurred during our plane ride, which was factually incorrect. We had already been in Taipei for several nights without any bites. This lack of cleanliness and their dismissive attitude left us thoroughly dissatisfied.
We strongly advise against staying at this hotel due to the bed bugs, their failure to address the issue, and their unresponsive attitude our concerns.