Located in the heart of downtown, The Fairview Downtown offers a shopping haven on site and convenient laundry facilities. Stay connected with free in-room WiFi, take advantage of local meal delivery service and luggage storage. Guests have praised the hotel's helpful staff.
311 Queen St West, Toronto, ONTARIO, CAN, JJX5+VF Toronto, Ontario, Toronto, ON, M5V 2X2
What's nearby
Rogers Centre - 11 min walk
Metro Toronto Convention Centre - 13 min walk
CN Tower - 14 min walk
CF Toronto Eaton Centre - 15 min walk
Ripley's Aquarium of Canada - 15 min walk
Getting around
Billy Bishop Toronto City Airport (YTZ) - 12 min drive
Toronto Pearson Intl. Airport (YYZ) - 29 min drive
Exhibition Station - 5 min drive
Bloor Station - 9 min drive
Union Station - 18 min walk
Queen St West at Soho St Stop - 1 min walk
Queen St West at Peter St Stop - 1 min walk
Queen St West at Spadina Ave Stop - 3 min walk
Restaurants
McDonald's - 3 min walk
Chick-Fil-A - 1 min walk
A&W Restaurant - 2 min walk
The Rivoli - 1 min walk
Horseshoe Tavern - 2 min walk
About this property
The Fairview Downtown
The Fairview Downtown offers a great location, putting you within a 15-minute walk of Rogers Centre and Metro Toronto Convention Centre. Also, CF Toronto Eaton Centre and CN Tower are just a 5-minute drive away. Public transportation is only a short walk: Queen St West at Soho St Stop and Queen St West at Peter St Stop are just steps away.
Languages
English, French, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 25
Check-out time is 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and key retrieval information; your host will greet you
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Keycafe mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Children
No cribs (infant beds)
Pets
Service animals welcome
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Secured covered onsite self parking (CAD 20 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Working away
24-hour business center
Services
Laundry facilities
Luggage storage
Virtual front desk
Facilities
Shopping mall on site
Accessibility
Wheelchair accessible
Closed captioned TV
Hardwood flooring in room
Room amenities
Be entertained
45-inch Smart TV
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Washer and dryer
Laundry detergent
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Double sofa bed
Premium bedding
What to enjoy
Balcony
Individually furnished
Separate dining area
Separate sitting area
Freshen up
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Meal delivery service
Freezer
Kitchen
Toaster oven
Cookware, dishes, and utensils
Dining table
Paper towels
More
Housekeeping (on request)
Restaurant dining guide
Cleaning supplies
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Cleaning fee: CAD 65 per accommodation, per stay
Service fee: CAD 20 per accommodation, per stay
Optional extras
Housekeeping is offered for an extra charge of CAD 65 per day
Parking
Covered self parking costs CAD 20 per day with in/out privileges
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
The Fairview Downtown Hotel
The Fairview Downtown Toronto
The Fairview Downtown Hotel Toronto
Frequently asked questions
Is parking offered on site at The Fairview Downtown?
Yes. Self parking costs CAD 20 per day.
What are the check-in and check-out times at The Fairview Downtown?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at The Fairview Downtown?
No, this hotel doesn't have a casino, but Casino Woodbine (27-min drive) and Woodbine Racetrack (27-min drive) are both nearby.
Does The Fairview Downtown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a toaster oven, a coffee maker, and cookware.
Does The Fairview Downtown have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Fairview Downtown like?
The Fairview Downtown is in Downtown Toronto, a short 1-minute walk from Queen St West at Soho St Stop and 11 minutes' walk from Rogers Centre.
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The Fairview Downtown Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
7.2/10
Staff & service
6.6/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
October 28, 2024
Location and appartement are great.
Camille
Camille, 4-night trip
10/10 Exceptional
September 18, 2024
Location was good and property was well maintained
Dhruv Ketan
Dhruv Ketan, 5-night trip
10/10 Exceptional
August 26, 2024
Close to downtown
Dwayne
Dwayne, 2-night trip
10/10 Exceptional
August 21, 2024
Clean and easy to find
Nadine
Nadine, 1-night trip
6/10 Good
September 24, 2024
Shorted us 1 bed, poor communication, other than that sick apartment and great view of downtown
Jordan
Jordan, 2-night trip
6/10 Good
August 15, 2024
Excellent location for our short stay in a safe and convenient location.
A couple of minor issues - instructions to parking was poor and we spent time circling and asking people where to go.
No remote for TV.
Room had everything we needed.
Would go here again.
Pat
Pat, 1-night trip
10/10 Exceptional
August 8, 2024
A nice place to stay. Clean and nice view. Comfortable bed. Easy to get around in the downtown core. We had 3 adult guests. Pull out couch fairly comfy for one person. Leave extra time to get keys, we had a bit of trouble with that but they ended up being delivered to us. Overall really good would recommend.
Andrea
Andrea, 2-night trip
2/10 Poor
September 18, 2024
First, they changes the address my rental on my arrival day. I had booked a property on Queen West, and I ended up in a condo tower near the train tracks.
Very noisy with all the trains running all night.
The bed sheets smelled like fungus.
Please avoid this company.
Simon
Simon, 2-night trip
4/10 Fair
September 10, 2024
The apartment needs lot improvement to host guests in such area and for that price. I don’t recommend this place if you’re going with family and need to relax in
There is lots of noise in the night, blinders are broken and the bedroom carpet dirty. The parking spot that came with my booking is so tight and hard to park if you have suv it won’t fit. I regret spending $200 a nigh for this place.
Daoud
Daoud, 2-night trip
4/10 Fair
August 8, 2024
Parking was terrible couldn’t get into space too small. Very noisy all night as backed onto go train tracks. Reception totally useless.
Would not recommend this place at all.
Brian
Brian, 1-night trip
2/10 Poor
November 16, 2024
Hoodwinked AGAIN!
Here’s a draft for your review:
I am extremely disappointed with my recent booking experience. The property I reserved through your site was listed as a hotel, but it turned out to be an Airbnb. When I arrived at the address provided, there was no hotel—just an empty location. After calling the contact number, I found out the property was located a half hour away in a completely different neighborhood than I originally booked.
This caused unnecessary confusion, wasted hours of my vacation time, and left me feeling misled. Accurate listings and locations are critical for a reliable booking platform, and this was a complete failure on your part. I expected much better and will seriously reconsider using this service in the future.
Thomas
Thomas, 1-night trip
4/10 Fair
September 3, 2024
This was strange. When this was booked it was at a location on Queen St. The day of check in, I found out we were supposed to be in a different location.....was very confusing.
I also booked a room with 2 queens and a pull out bed, but there was only 1 queen and a pullout. Sent a message to who runs it, and got no reply.....just a very odd setup
Roger
Roger, 1-night trip
6/10 Good
September 24, 2024
The apartment was very clean and modern with amazing views. We booked a two bedroom but it ended up being a one bedroom with a sofa bed in the living room. They do not have parking so you have to go to a parking garage. Be aware that some charge $20 and then after 6pm another $20. We found a cheaper one that charged only $10. The address they gave was not 431 Queen St West, so it was not close to our concert venue, The Great Hall. We were on Front Street which is close to the CN Tower, Aquarium and Rogers Center. The fridge froze our food and the bed was not very comfortable, but other than those issues we enjoyed our stay.
Priscilla
Priscilla, 2-night trip
8/10 Very good
August 17, 2024
We stayed at this property for one night as we were in town for a concert. The place was beautiful and has an amazing view as it is quite central. Secured parking was included, which was also a big plus. A downside however is that this property does not take payments on Expedia itself and so, it was a bit of a hassle to get the booking secured before arriving. As well, the property is listed as 431 Queen St, which is not its actual address. The property is located at 14 York St., which we found out last minute as we contacted the owners. The hassles we faced before arriving brought my 5/5 stars to a 4/5 stars - if the communication was fixed, this place is an excellent option for those looking to stay in downtown Toronto as it’s close to all the major attractions!
Thevany
Thevany, 1-night trip
2/10 Poor
November 11, 2024
Check in
I have never experienced such bad service from Expedia, I am hugely disappointed that they have accommodated such people as the one I just stayed with on their website!
I booked my accommodation in Toronto, and worked out my itinerary with car pickups from the location I booked. 24 hours before I arrived in Toronto, I was told that I would not be staying at the location I booked. I wasn’t only given a new location with booking information and how to get the keys, the link they provided me with was not working. So I responded. They told me to open the link in the browser. I responded that I tried that , but it wouldn’t work. They just responded with the same reply, again and again.
I was a little nervous, because the link was not working. I wasn’t sure if the entire thing was a scam. Who changes locations a day before?
When I arrived in Toronto, I went to the new location I was suppose to stay. I tried the key pickup, but it wouldn’t work. I had no internet to get in touch with anyone one.
Once I had internet, I noticed, that when I was on my flight over to Toronto, I was given a new location for my stay. The third! It was about 35 min away from the second location. I was given the same link which was not working.
By that time I sort of knew it was a scam.
I started looking at alternative accommodation while I had internet.
By the time I walked away from the city centre, to my 3rd location, there was a key waiting for me.
I was relieved, but knew I couldn’t t
antonia
antonia, 4-night trip
2/10 Poor
July 24, 2024
Do not rent this place! We did not enjoy our stay here at all. On the drive in, there was 0 signage and very difficult to find. Pictures on booking did not match where the property was. Then keyshare did not work. Someone else took the key to the room. Luckily I ran into the individual or who knows how long it would have taken. Key fiasco took over an hour. Once finally getting key, it went further downhill. Room was 82 degrees upon entering. Room also was not clean. Toilet had feces in the toilet and floors were disgusting. Was worried about safety of children as well because the balcony door did not lock. It was too hot to stay in room, so we left for four hours. Upon returning it was still 78 degrees making it uncomfortably to sleep. Apartment was also beat up. Walls and furniture were dirty. Decorations were ugly and dead plants on wall. The security staff on duty were helpful, but were limited from lack of response from host. The price point of this stay was way too high for these conditions. Overall, we were very disappointed and would not recommend this for anyone.
David
David, 1-night trip
10/10 Exceptional
November 4, 2024
Brenda
Brenda, 1-night trip
10/10 Exceptional
October 9, 2024
Marc
Marc, 2-night trip
8/10 Very good
October 1, 2024
shantell
shantell, 1-night trip
4/10 Fair
September 25, 2024
Le fairview downtown au 431 queen st w... N'existe pas!!!! Le magasin situé a cette adresse nous as dit que sa n'existait pas et que je n'étais pas le premier a mettre présenter là. Je peux vous dires que la panique c'est installé assez vite! D'autant plus que j'avais un enfant de 10ans avec moi. J'ai reussi a trouvé un numéro de téléphone et la personne ma donné 2 adresse, une pour aller récupérer une clé et lautre l'hôtel, au moment de récupérer la clé le code qu'on m'avait donné ne fonctionnait pas, rappelle au numéro pour me faire donné une autre adresse qui lui j'ai reussi a avoir les clés. C'était finalement un condo... Pas pentoute ce que j'avais réservé mais bon il était bien beau malgré tout.
Mais reste que ce fut un véritable cauchemar stressant, expedia c'est fini pour moi. Jamais vue dequoi de mal organiser comme ça.
Jérémie
Jérémie, 2-night trip
10/10 Exceptional
September 22, 2024
super clean very nice place, the view was awesome too!