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All properties in Rabat, Rabat-Salé-Kénitra, Morocco

Helnan Chellah Hotel

4-star hotel with 2 restaurants, near Hassan Tower

  • Free continental breakfast and free WiFi
From
P6,821

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Helnan Chellah Hotel. Image 1 of 38.
1 / 38Helnan Chellah Hotel
6.8.Good.
  • Hotel is old and very outdated, breakfast was very bad , beds are old . Definitely will…

    Feb 23, 2020

  • It was a decent place

    Jan 21, 2020

See all 28 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Quartier Administratif
  • Hassan Tower - 25 min walk
  • Villa des Arts - 3 min walk
  • Rabat Archaeological Museum - 3 min walk
  • Museum Mohamed VI of Modern and Contemporary Art - 3 min walk
  • Goethe Institute - 8 min walk

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Standard Twin Room
  • Standard Room
  • Suite

Location

  • In Quartier Administratif
  • Hassan Tower - 25 min walk
  • Villa des Arts - 3 min walk

What’s around

Landmarks

  • In Quartier Administratif
  • Hassan Tower - 25 min walk
  • Villa des Arts - 3 min walk
  • Rabat Archaeological Museum - 3 min walk
  • Museum Mohamed VI of Modern and Contemporary Art - 3 min walk
  • Goethe Institute - 8 min walk
  • Moroccan Parliament - 9 min walk
  • Mohammed V National Theatre - 13 min walk
  • Bibliothèque Nationale du Royaume du Maroc - 17 min walk
  • Jardin d'Essais Botaniques - 19 min walk
  • Chellah - 20 min walk

Getting around

  • Rabat (RBA-Sale) - 19 min drive
  • Rabat Ville Station - 7 min walk
  • Rabat Agdal Station - 9 min drive
  • Sale Ville Station - 12 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service

Things to do

  • 24-hour fitness facilities
  • Full-service spa
  • Golfing nearby
  • Marina on site

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1974
  • Elevator
  • Television in common areas

Languages Spoken

  • Arabic
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Helnan Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Chellah Restaurant - This restaurant serves breakfast, lunch, and dinner.

Kanoun Grill Restaurant - This restaurant specializes in Moroccan cuisine and serves dinner only. Happy hour is offered.

The Lion Pub - This pub serves dinner only. Happy hour is offered.

Small print

Also known as

  • Chellah
  • Helnan Chellah Hotel Hotel
  • Helnan Chellah Hotel Rabat
  • Helnan Chellah Hotel Hotel Rabat
  • Chellah Hotel
  • Helnan Chellah
  • Helnan Chellah Hotel
  • Helnan Chellah Hotel Rabat
  • Helnan Chellah Rabat
  • Hotel Chellah
  • Hotel Helnan Chellah
  • Helnan Chellah Morocco Rabat

Optional extras

Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way, Maximum occupancy 5)

Airport shuttle for children between the ages of 2 and 18 costs EUR 0 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Helnan Chellah Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - noon. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring Moroccan cuisine. Nearby restaurants include Pizzeria Al Forno (3-min walk), Cafes Carrion (4-min walk), and L'R du goût (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
  • Helnan Chellah Hotel has a spa and a 24-hour fitness center.
6.8.Good.
  • 6.0.Good

    The front desk staff where very helpfull. But house keeping and kitchen staff need a lot of training to bing it to a suitable level. Seems that there is only on set of towels per room, they were taken at 10:00 each morning and returned at 4:00 in the afternoon.

    6 night romance trip, Nov 3, 2019

    Verified Expedia guest review

  • 2.0.Poor

    This hotel should be your last to last resort

    There are two different types of rooms in this hotel on every floor, the pictures posted here are only of the good kind. The bad ones are extremely bad with very old and broken A/C and spiders in the bathroom which has rusty fixtures. I couldn't believe I was at Helnan Chellah at first. I was given a bad room and I had to wait over 1.5 hours after a 20 hour flight to be moved in to one of the good rooms. They didn't believe me when I told them the A/C was not working and sent three people to check one after the other. No one speaks or understands any kind of English and plenty gets lost in translation. The rates are extremely high for the quality of service they provide - the food is extremely bad that you can't eat anything but fruit, yoghurt and croissants for breakfast. The orange juice they serve is sometimes stale. Lunch and dinner are terrible as well. Some of the dishes are good but some are worse and can get you sick. Check your cutlery before using them, they can be crusty sometimes. The only good things about this hotel are the public areas are clean and well decorated and the good rooms are clean. Some of the staff were polite and helpful but others were outright rude. TL:DR - Avoid this hotel. There are plenty of good hotels with comparable rates very close by.

    Parthasarathi, 2 night business trip, Apr 27, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Would not recommend

    My stay at this hotel with my business colleagues from Canada was very disappointing. We had two reservations - first reservation was for 5 nights and the second for two nights with a gap of 4 days in between the two. During the first stay, I was given a room that was extremely disappointing. Each floor, I think, has two types of rooms, good and really bad. You are lucky if you get to stay at the good section of the floor. When I say the room was bad, I mean it was really really old with a really old A/C that was not working and horribly old bathroom fixtures with spiders and cobwebs. After complaining and posting a sad face on hotels.com, they moved me to the good section of the hotel. They didn't believe me when I said the A/C wasn't working or there were no towels and sent three people over a period of hour and a half to check what I just told them several times. The food is extremely bad. Don't even get me started on this. The toughest chicken I ever had in my life and the most disgusting noodles ever. The food has no taste and I am not even a foodie. You will find excellent options very close by. They charge a lot of money (25 MAD for a bottle of water while you can get the same bottle for 5 MAD right outside the hotel and 180 MAD for a buffet lunch with awful choices. They charged me 300 MAD for a taxi to the airport while by law, it is 250 MAD. No one speaks or understands English and a lot gets lost in translation. They are in the money grabbing business.

    5 night business trip, Apr 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    good in general; location, services, amenities and food

    1 night trip, Apr 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very close to the train station, 5 minutes walk away. Clean and very comfortable. Great buffet breakfast.

    1 night romance trip, Mar 11, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Great location, clean and great staff !!

    This hotel is in great location, the staff are so nice and also have good brakefast too

    Shakwan, 1 night family trip, Jan 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Close to the railway sation, night staff very belpful

    1 night trip, Dec 18, 2018

    Verified Expedia guest review

  • 8.0.Very good

    The Hotel was overall in great conditions, clean, room was perfectly clean, no smells, bathroom was very clean, staff was welcoming and smiling(no Fluent English speaking staff/ only French and Moroccan Arabic dialect(Darija). Disappointed with the directions and/or visibility of the property, we spent almost a hour to find the Hotel, and we are very familiar with Rabat area, The most disappointed point at our stay was the "Continental Breakfast" really, were not... breakfast was salad(lettuce, tomatoes, cucumber..etc, boil eggs, very wet running scramble eggs, coffee, liptpn tea(come on in Morocco where is well know for tea drinking country), coffee, bread, no cheesse, juices or other options.

    1 night romance trip, Dec 16, 2018

    Verified Expedia guest review

  • 6.0.Good

    First when I arrived to rabat i checked about the nearest hotel and i found that helnan chellah hotel is so close to me and then i called them directly and they told that they still have only one room available and the price was so so high 1700dhs its about 180$ per night and i cheked in expedia and the price was 73$ huge difference and actually i was excpecting a very good hotel but its a noisy and uncomfortable even its in the center of rabat Otherwise the stuff were friendly and the breakfast was good .. the original price in the hotel 180$ and even 73$ Still expensive for that hotel

    Mustapha, 1 night trip, Jul 31, 2018

    Verified Expedia guest review

  • 6.0.Good

    hôtel chellah

    séjour d'une nuit affaire hôtel proche et chambre rénovée.Dans la chambre une bouilloire mais pas de sachets de café ou thé , un petit frigo vide.La partie réception devrait être aussi modernisée, ainsi que le personnel. Pas de chaines en Français sur la TV, Le wifi fonctionne , le petit déjeuner est correct. Au final hôtel correct pour dépanner une nuit.

    laurent, 1 night business trip, Nov 19, 2019

    Verified Hotels.com guest review

See all 28 reviews