On arrival at 6.30pm the reception desk was closed, the man in the bar outside had to contact them for us and after about 15 minutes someone did appear. On checking in we had to pay the city tax which was advised in the description and so we were aware of this, what was not in the description was that you had to pay 10 euros per night for air conditioning, if required, and when it’s 38 degrees it’s required, and that if you book a room for three you only pay to hotels.com for a double room and you have to pay the hotel, in cash, another 10 euros per night for the extra bed, which was already part of the room make up anyway as it pulled down out of a cupboard that was fixed to the wall!!! The rooms are very basic, there isn’t a working hairdryer in the hotel, contrary to the room facilities list, and the breakfast, well the picture would lead you to think you were going to have a lovely rooftop table, no what you actually do is walk two blocks away and sit in a little cafe at the side of a very busy road to be served a drink and croissant of your choice. On checking out at 8am again reception was closed and we had to contact to be told to leave the key in the room and all would be ok. We didn’t expect 5 star hotel as we booked a budget city break but chose this hotel based on the description and photos which are both quite misleading, and costly.