2/10 Poor
January 4, 2023
The hotel was appalling ...Expedia market the hotel as 4.5* on their website and charged accordingly..we later found out it has an official rating of 3* but In reality the management, location,facilities,service and amenities were 1*...we feel totally ripped of by Expedia...we paid a package of aud$ 5400 for 8 nights in this hotel. We found out that Expedia were paying the hotel just aud$ 35 per night..the right price for a 1* hotel..Expedia are a money grabbing fraud...the whole experience has put us off Bali for life and we will never book with Expedia again...be warned keep well away from both expedia and the hotel. If I could give 0 *s I would
Paul C
paul
Verified Expedia guest review