There was no connection between hotels.com and lime home log-in. I have to reach out the support for the reservation code for check-in. But it should work without any contact, I liked that about the place when we booked. When we booked the room, someone should mentioned there will be a building renovation next to our window. Other unpleasantness, due to the missing lock/key for door, we spent the night with concern who can come into the room with code. It should be there a lock inside the room. After that feeling, last morning the cleaning girl came into the room while we slept. How is it possible? And it happened around 9:30 AM, but the time when we had to leave the room was 11 AM. Lastly around 10AM she knocked when we were planing to leave room. Really? When we had to, until that time no one can disturbe us. Sum up, dissapointment