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All properties in Bintan, Bintan, Riau Islands, Indonesia

Nirwana Resort Hotel

Upscale beach hotel with pool bar, near Lagoi Bay Lake

  • Free WiFi and free parking

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Nirwana Resort Hotel. Image 1 of 81.
1 / 81Nirwana Resort Hotel
Jalan Panglima Pantar, Bintan, 29155, Bintan Island, Indonesia
8.0.Very good.
  • The beach was covered in sticky tar, we couldn't go in the water or even walk on the…

    Mar 7, 2020

  • Resort is located an hours ferry ride from Singapore (terminal is close to Changi Airport…

    Jan 12, 2020

See all 88 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 244 guestrooms
    • Daily housekeeping
    • Near the beach
    • 5 restaurants and 2 beach bars
    • 2 outdoor pools
    • Nightclub

    For families

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)
    • Rollaway/extra beds (surcharge)

    What’s around

    • Lagoi Bay Lake - 1 min walk
    • Lagoi Bay Beach - 15 min walk
    • Plaza Lagoi - 17 min walk
    • Ria Bintan Golf Club - 5.8 mi / 9.4 km
    • Gunung Bintan - 17.5 mi / 28.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite, 1 King Bed (Nirwana Suite)
    • Nirwana Room
    • Nirwana Deluxe
    • Nirwana Premier

    What’s around

    Landmarks

    • Lagoi Bay Lake - 1 min walk
    • Lagoi Bay Beach - 15 min walk
    • Plaza Lagoi - 17 min walk
    • Ria Bintan Golf Club - 5.8 mi / 9.4 km
    • Gunung Bintan - 17.5 mi / 28.2 km

    Getting around

    • Changi Airport (SIN) - 29 miles/46.6 km
    • Batam Batu Besar (BTH-Hang Nadim) - 17.8 miles/28.6 km
    • Free area shuttle
    • Free ferry terminal shuttle
    map
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    Jalan Panglima Pantar, Bintan, 29155, Bintan Island, Indonesia

    At a glance

    Hotel size

    • This hotel has 244 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3 PM-11:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

    Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children's club*

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Free ferry terminal shuttle*

    Parking

    • Free onsite self parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • 5 restaurants
    • 2 bars/lounges
    • 2 beach bars
    • Coffee shop/café
    • Snack bar/deli
    • Swim-up bar
    • Poolside bar
    • 24-hour room service

    Things to do

    • Bicycle rentals on site
    • Bowling alley on site
    • Hiking/biking trails on site
    • Horse riding/rental on site
    • Kayaking on site
    • Motor boating on site
    • Playground on site
    • Sailing on site
    • Scuba diving on site
    • Segway rental/tour on site
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Volleyball on site
    • Water skiing on site
    • Windsurfing on site
    • Ecotours nearby

    Working away

    • Business center
    • Number of meeting rooms - 6
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1995
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden

    Accessibility

    • In-room accessibility
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Indonesian
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Slippers
    • Iron/ironing board

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

    Dining

    The Kelong - This restaurant specializes in seafood.

    Calypso Floating Bar - This bar overlooks the ocean. Open daily.

    Spice Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open daily.

    The Coffee Shop - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

    Dino Bistro - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Sauna
    • Bicycle rentals on site
    • Bowling alley on site
    • Hiking/biking trails on site
    • Horse riding/rental on site
    • Kayaking on site
    • Motor boating on site
    • Playground on site
    • Sailing on site
    • Scuba diving on site
    • Segway rental/tour on site
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Volleyball on site
    • Water skiing on site
    • Windsurfing on site

    Nearby

    • Ecotours nearby

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: IDR 2000000.00 per stay

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Childcare is available for an extra charge
    • Rollaway beds are available for IDR 665500.0 per night
    • Children's club access is available for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Nirwana Resort Hotel & Villas
    • Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
    • Nirwana Gardens - Hotel Lagoi
    • Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
    • Nirwana Resort Hotel Villas
    • Nirwana Hotel Lagoi
    • Nirwana Resort Hotel Hotel
    • Nirwana Resort Hotel Bintan
    • Nirwana Resort Hotel Hotel Bintan
    • Nirwana Gardens - Nirwana Hotel Lagoi
    • Nirwana Resort Hotel Bintan Island/lagoi
    • Nirwana Resort Hotel & Villas Bintan Island
    • Nirwana Villas Bintan Island
    • Nirwana Resort Hotel Bintan
    • Nirwana Resort Hotel
    • Nirwana Bintan
    • Nirwana
    • Nirwana Gardens - Nirwana Hotel Lagoi
    • Nirwana Hotel Lagoi

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Nirwana Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - 11:00 PM. Check-out time is noon.
    • Yes, there are 5 onsite restaurants, featuring seafood and ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Kampoeng Nelayan (4.5 mi), Bintan Layer Cakes (4.6 mi), and Hawker centre (4.6 mi).
    • Have fun with onsite activities like horseback riding, kayaking, and sailing. Additional recreation onsite includes bowling, volleyball, and segway rentals. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 beach bars and a nightclub. Nirwana Resort Hotel also has a waterslide, a sauna, and a fitness center, as well as an arcade, a garden, and access to a nearby outdoor pool.
    8.0.Very good.
    • 6.0.Good

      The rooms are good size and comfortable, however the acoustic of the main door of the room is poor. We could hear people talking and kids running along corridor. We hope you can address the issue of the mentioned and the stay would be even more pleasant.

      2 night family trip, Dec 27, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Great escape to a breezy beach

      We had a very pleasant stay at Nirwana Gardens. The room was very comfortable and spacious. The problem was the very thin walls to the adjoining room and the Chinese family that liked to get up a lot earlier than we wanted to! Other than that the room was great. The facilities at the beach could be better (chairs etc.) but the beach was very pleasant. There is a bit of tar in places but not very noticeable unless it gets onto your clothes or skin. Staff and service was very good and friendly. Overall a very happy stay.

      John, 3 night family trip, Dec 26, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Great pool and beaches

      Nice resort. Spice restaurant had good food but maybe a little pricey. Rooms were dated but clean and well maintained. Staff was friendly. Kids club is lacking a bit for kids over 5 years old and the A/C was broken so we didn’t utilise it. Pool and beaches are lovely.

      Suet May, 2 night family trip, Dec 16, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Great location and fantastic pool. Hard to get full info on the activities/services around. Walked for 2km to a floating bar, just to find out it's closed for renovation. The breakfast buffet was pretty good. Almost all activities are expensive and not that interesting. The dinner options are many but not particilarly impressive. The Spice restaurant was quite good, but the Italian one on site was not. Paid 20$ for a microwaved pizza. The service is subpar throughout.

      Dmytro, 3 night family trip, Dec 13, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing Service.

      There was just too many lizards in the hallway. But overall, the experience was excellent.

      Enrique, 2 night romance trip, Sep 21, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nuce place to stay with lots of facilities. Excellent services from all staffs. Especially pool Attendants and House Keeping staffs. Pleasant and Enjoyable stay.

      John, 2 night trip, Sep 16, 2019

      Verified Expedia guest review

    • 6.0.Good

      Bad meal at Neydles

      Average as given in survey. Very disappointed with the Vietnam pho with wagyu beef at Neydles restaurant. The soup is tasteless. The beef is also tasteless. Priciest Vietnamese pho I ever ordered. Will never go again.

      Teo, 2 night trip with friends, Aug 26, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Trip with kids

      The kids club was quite a distance away and is chargable for free play. The pool was really good however quite difficult to find a free lounger or one that had some shade.

      1 night family trip, Aug 24, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      All is typicaly nice of a typically nice resort in a verry nice setting. But, they do take to the extreme the business model of cheap (ish) rooms but gouge on the F and B. USD9 for a can of beer (at least bring me a bottle), USD10 to put my bicycle on their free shuttle bus, USD22 for taxi ride from the resort that cost me USD13 to the resot, and of course the old favorite 10% service charge.

      3 night trip, Aug 22, 2019

      Verified Expedia guest review

    • 8.0.Very good

      The property is very well maintained, the food is excellent and there are a lot of possible activities that can be made. Personnel is lovely. However prices of whatever is sold within are (just my standpoint of course) too high (e.g. food, items at the mini-market and activities). The traveller should gather relevant information on associated costs so not to have surprises once there. Such costs are not avoidable as it is not easy/convenient to get out of the resort.

      6 night romance trip, Aug 11, 2019

      Verified Expedia guest review

    See all 88 reviews