Giannoulis – Santa Marina Beach

5.0 star property
Luxury beachfront hotel with beach bar, near Stalos Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Giannoulis – Santa Marina Beach

Private beach, sun loungers, beach umbrellas, beach towels
Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Front of property
2 outdoor pools, pool umbrellas, sun loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Gym
  • Free breakfast
  • Pool

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Seasonal outdoor pool

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Garden

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About the neighborhood

Map
Kato Stalos, Agia Marina, Chania, Crete Island, 73014

What's nearby

  • Stalos Beach - 1 min walk - 0.2 km
  • Agia Marina Beach - 14 min walk - 1.2 km
  • Old Venetian Harbor - 10 min drive - 9.6 km
  • Port of Souda - 13 min drive - 15.6 km
  • Nea Chora Beach - 19 min drive - 9.3 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 33 min drive
  • Airport pick-up service

Restaurants

  • ‪Cabana Mare - ‬15 min walk
  • ‪Cactus Taverna - ‬7 min walk
  • ‪Evilion - ‬10 min walk
  • ‪Kantina - ‬15 min walk
  • ‪Red Havana beach bar - ‬14 min walk

About this property

Giannoulis – Santa Marina Beach

Placing you within a 15-minute walk of Agia Marina Beach, Giannoulis – Santa Marina Beach offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Azzuro A' la Carte, one of 4 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a rooftop terrace, and a free kid's club.

All inclusive

All-inclusive room rates at Giannoulis – Santa Marina Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included
24-hour room service
Gourmet or à la carte dining limited to 1 meal per stay

Languages

English, Greek

At a glance

DONE

Hotel size

    • 212 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Pilates classes
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1978
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Azzuro A' la Carte - Overlooking the ocean and garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only.
Main Buffet Restaurant - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Thodorou Buffet - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sea Line Tavern - This beachfront fine-dining restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
Main, Pool, Beach - This bar is located on the beach. Open daily.

Awards and affiliations

Hellenic Chamber of Hotels' Boutique Hotel - This property has received certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 60 per room
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1042Κ014A0152300

Also known as

Santa Hotel Marina Beach
Giannoulis Santa Marina Beach Hotel Chania
Santa Marina Beach Hotel
Giannoulis Santa Marina Beach Hotel
Giannoulis Santa Marina Beach Chania
Giannoulis Santa Marina Beach
Giannoulis – Santa Marina
Giannoulis – Santa Marina Beach Hotel
Giannoulis – Santa Marina Beach Chania
Giannoulis – Santa Marina Beach Hotel Chania

Frequently asked questions

Does Giannoulis – Santa Marina Beach offer free cancellation for a full refund?
Yes, Giannoulis – Santa Marina Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Giannoulis – Santa Marina Beach?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Giannoulis – Santa Marina Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Giannoulis – Santa Marina Beach?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Giannoulis – Santa Marina Beach?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 60 per room.
What are the check-in and check-out times at Giannoulis – Santa Marina Beach?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Giannoulis – Santa Marina Beach and nearby?
Have fun with nearby activities like hiking, horseback riding, and jet skiing. Additional recreation onsite includes Pilates. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a private beach. Giannoulis – Santa Marina Beach also has a seasonal outdoor pool and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Giannoulis – Santa Marina Beach?
Yes, there are 4 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and garden views.
Does Giannoulis – Santa Marina Beach have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Giannoulis – Santa Marina Beach have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Giannoulis – Santa Marina Beach like?
Giannoulis – Santa Marina Beach is located a short 14-minute walk from Agia Marina Beach.

Giannoulis – Santa Marina Beach Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Room - beachfront - absolutely worth paying extra for this, beach is lovely and kept clean. Water clean, warm and can walk in approx 100ft into the sea and still touch sea floor. Perfect environment for families with young children. All staff were impeccably polite , attentive and aimed to please, from hotel reception, bar staff, housekeeping, restaurant staff Food in restaurant was excellent- superb range of foods on buffet, delicious desserts, always topping up fresh watermelon, honey due melon, pineapple, oranges, apples, peaches, bananas in abundance Food was very tasty , great selection of breads, cheeses. Entertainment was available on some of the nights , violin player, singer, saxophone player all were great Lovely range of shops within walking distance , and bus and taxi straight into Chania old town. Had a very relaxing time and will go back again!
Pia, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Paul, 2-night trip
Verified Expedia guest review

8/10 Very Good

Andreas, 7-night trip
Verified Hotels.com guest review

6/10 Good

Front desk did not give any information related to the all inclusive perks. We could not reserve a la carte dining because we did not know we had to reserve 24 hours ahead. We received the info the next day in English. They would not give us a late check out, even by an hour and did not offer a place to shower in the interim. Our room was a good distance from all activities by the beach. People would reserve beach chairs early and not use them. No one was enforcing the rules. No water sports or hotel activities at this location. Housekeeping was good The rooms were clean and large. Nice and clean pools. The beaches are very nice there.
Sylvie, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Sunny was shining. Place was nice
tuomas, 7-night family trip
Verified Ebookers guest review

10/10 Exceptional

Highly recommend
Awesome place all the staff are amazing really helpful. Everything sorted on sofe. Pcr teats, excursions. Great location too.
Uriel, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice but very tiny place
The room and the bathroom are too small but overall the place is clean
shawkat, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

All spaces are very nice designed and well maintained - from loby to pools areas Love a lot the restaurant and bar terrace with an amaizing sea view Very calm and relaxing place
Bianca, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Value for money excellent service we can’t ask more then what they provided to us brilliantly service thanks
7-night family trip
Verified Expedia guest review

10/10 Exceptional

14-night trip with friends
Verified Expedia guest review

8/10 Very Good

Great family holiday,go during UK school holiday
This hotel is made by the staff, they are awesome and all deserve a pay rise. We had some hick ups with the room and the misunderstanding about what’s included in the Ultra All Inclusive upgrade. But everything was sorted promptly by the amazing staff even the general manger knew who we was and come to check we’re happy. Iftihis in a la cart restaurant was amazing and really good with our 2 year old girl. Staveros was amazing and makes the best cocktails(attention to detail) Anna at Guest relations was very friendly and kind and Christina at check in was super helpful and kind. It has to be said that the Ultra Inclusive is still only partially inclusive but it’s WELL WORTH the money!!!!! The only unpleasant we had was with the other guests! But the hotel can’t help that their in the business of filling rooms and large groups of people from the old eastern block do just that!!! It must be a cultural thing but we found them very very rude and unfriendly, a pair of old couples nearly push my daughter down the stairs cause they was in a hurry and didn’t even say sorry. They never say hello or smile and my little girl desperately tried to play with the other kids but they wasn’t interested instead they pushed her over. Maybe we went wrong time of year for guest from UK(early June). I just want to confirm we had an amazing holiday and would go again and I’m only mentioning it so guest can make an informed decision. We will miss Santa Marina, until next 😀
Werner, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

7-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

6/10 Good

Not very impressed
Bed and facilities were good, but room and bathroom were tiny and we asked to move to accommodate my pregnant wife but they did not allow this. The customer service was not great. The food at breakfast was also not great. Location was good and the beach and the pool were great.
3-night romance trip
Verified Hotels.com guest review

6/10 Good

Nice, just needs a few tweaks
The hotel was nice and the staff were friendly although not always that attentive. Rooms are quite small and there not enough sunloungers for the guests.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Best part is location and setting but...
Beach setting and courtyard dining under the stars and trees were the highlight. But room was very small, shower room tiny. air conditioning poor (did not cool very much), buffet was good selection but was not kept very hot so luke warm food was the norm and what ever time you ate. All inclusive was fair. Staff were mostly pleasant, friendly and efficient. Mani at the hotel bar was brilliant at remembering your drink choices. When complained about AC at main desk was told by one gentleman 'that this is Greece'. We were not impressed - We paid for AC...
Peter, 10-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice quiet area
Enjoyed our room & the staff services very much!Only improvement would be for a larger bathroom.
ramur, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beach time
Fantastic resort with great pools and beach. I will go back again.
Marie-Claude, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Very noisy room
I truly believe we were very unlucky with the room location! It was given to a us a room on the ground floor next to where the reception was. Which it was very noisy during all day long and late at night as well. Besides that I do have to say that is a excellent hotel for families and of you have kids but not the other way around. If you’re looking for some piece a quote it’s not the place to be. Overall really good food and really nice views together with an excellent beach.
Bruno, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
The biggest advantage of this hotel is that it boasts direct access to one of the best beaches of Chania with all the amenities. Rooms are a little tired, bathrooms are small and breakfast is average but I would still rate the hotel as excellent on the basis of its strategic location (vantage location, fairly close to Chania Old Town and other famous beaches and villages) plus its excellent beach access. Friendly receptionists (thank you Fylio). Will be certainly returning.
8-night trip
Verified Orbitz guest review

6/10 Good

Beautiful beach location, hotel a bit shabby.
The restaurant area is right on the edge of the beach with beautiful views. Having breakfast here every morning was very relaxing. We stayed bed and breakfast and the food was good with a wide choice. The beach is beautiful and my review would be 5 star if based only this. We found the room small and needed some work. Bath was chipped and brown marks. The bed was so hard that my husband was in agony one morning and had to hunt down pain killers. One night there was a rat round the pool. But rats are everywhere so no big deal. The staff were lovely and really helpful. We had a lovely week here despite the few problems mainly with the room.
7-night trip
Verified Expedia guest review

8/10 Very Good

Staff was absolutely wonderful, warm, and welcoming, particularly Iosef (Joseph) at the Front Desk. He went above and beyond to ensure my stay was a positive one....very professional, caring, kind, and just a wonderful human being. Also Christina at the Front Desk, Manousous at the Main Bar, the General Mgr, and the international staff from many countries. They all made the difference between an okay experience and a wonderful experience. Again, grazie mille!!
Jacqui, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Amazing hotel. Rooms are a little small if there's more than one person staying in the room. Service was great. The receptionist were very friendly and helpful. About a 15 minute drive from Chania and about 10 minutes from Platonias.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

5-night romance trip
Verified Hotels.com guest review