Mitsis Laguna Resort & Spa - All Inclusive

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Overview of Mitsis Laguna Resort & Spa - All Inclusive

Mitsis Laguna Resort & Spa - All Inclusive

5.0 star property
Hersonissos beach property with 8 restaurants and spa

9.0/10 Superb

529 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Anissaras, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • 8 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Cable/satellite TV service
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Aquaworld Aquarium - 5 min drive
  • Port of Hersonissos - 6 min drive
  • Sarandaris Beach - 17 min drive
  • Labyrinth Park - 7 min drive
  • Star Beach Water Park - 11 min drive
  • Crete Golf Club - 9 min drive
  • Dinosauria Park - 10 min drive
  • Stalis Beach - 11 min drive
  • Palace of Malia - 16 min drive
  • Watercity Waterpark - 17 min drive
  • Malia Beach - 22 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

About this property

Mitsis Laguna Resort & Spa - All Inclusive

At Mitsis Laguna Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute drive of Star Beach Water Park. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in sports massages, facials, and aromatherapy. Main restaurant, one of 8 restaurants, serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club, and a fitness center. The helpful staff and restaurant get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 351 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 1:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Canoeing
  • Concerts/live shows
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Conference space (4036 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 17 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 5 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

The spa is open daily.

Dining

Main restaurant - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Italian restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pan-Asian restaurant - This theme restaurant specializes in fusion cuisine and serves brunch and dinner. Reservations are required. Open daily.
Cretan Tavern - This theme restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Tex-Mex Restaurant - This theme restaurant serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Renovations and closures

The property is closed between November 7 and March 27.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations are required for on-site testing.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

RACHEL, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

DANIEL, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Alma, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-star service from a 5-star resort! Every member of the staff from the front desk to the restaurant team was as welcoming and as accomodating as can be! Even though the weather wasn't in our favor during our stay, the Mitsis Laguna offered amazing hospitality and a relaxing experience that made our trip worthwhile. The restaurant and bar staff treated everyone as VIPs regardless of how much traffic the dining hall was getting at any given time. We look forward to coming back again to the Mitsis Laguna as soon as possible!
Tanweer, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We went there for a week to celebrate our anniversary. Overall the resort is good. All inclusive Meals were good. Swimming pools are clean and maintained. The indoor swimming pool was closed due to Covid precautions. However the beach water is stony so swimming in sea was not a easy leisure. There were not much swimming or sporting activities for adults. Also the evening entertainment was missing. They could have done with more activities for adults. But overall it was a comfortable stay.
yoodhvir, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 16-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms and pools and restaurants were great, but the food was not 5 star quality. However, the cost can’t be beat for all inclusive meals and drinks.
Rodney, 7-night family trip
Verified Expedia guest review

4/10 Fair

Well maintained, clean.
Roxana, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anna, 5-night trip
Verified Hotels.com guest review