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Mitsis Laguna Resort & Spa - All Inclusive

Photo gallery for Mitsis Laguna Resort & Spa - All Inclusive

View from room
Terrace/patio
Free minibar, soundproofing, free WiFi, bed sheets
Free daily buffet breakfast
Reception

Overview of Mitsis Laguna Resort & Spa - All Inclusive

Mitsis Laguna Resort & Spa - All Inclusive

5.0 star property
Hersonissos beach property with 8 restaurants and spa
9.2 out of 10 Superb
9.2/10 Superb

572 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
Map
Anissaras, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • 8 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service

Room options

About this area

What's nearby

  • Port of Hersonissos - 6 min drive
  • Star Beach Water Park - 7 min drive
  • Crete Golf Club - 9 min drive
  • Stalis Beach - 11 min drive
  • Malia Beach - 14 min drive
  • Palace of Knossos - 24 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

Restaurants

  • Saradari - 6 min drive
  • Nexus Cafe & Minimarket - 15 min walk
  • Aldemar Beach Bar - 5 min drive
  • Aldemar Main Restauraunt - 5 min drive
  • Kalypso beach bar @ Aldemar Royal Mare Village Hotel - 4 min drive
Map

About this property

Mitsis Laguna Resort & Spa - All Inclusive

At Mitsis Laguna Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in sports massages, facials, and aromatherapy. Main restaurant, one of 8 restaurants, serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club, and a poolside bar. The helpful staff and restaurant get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite live performances
Theme parties

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 351 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 1:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Canoeing
  • Concerts/live shows
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Conference space (4036 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 17 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 5 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Waterslide
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps, and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is open daily.

Dining

Main restaurant - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Italian restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pan-Asian restaurant - This theme restaurant specializes in Fusion cuisine and serves brunch and dinner. Reservations are required. Open daily.
Cretan Tavern - This theme restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Tex-Mex Restaurant - This theme restaurant serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Renovations and closures

The property is closed between November 7 and March 27.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations are required for on-site testing.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos

Frequently asked questions

Is Mitsis Laguna Resort & Spa - All Inclusive currently open?
The property is closed between November 7 and March 27.
Does Mitsis Laguna Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Mitsis Laguna Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mitsis Laguna Resort & Spa - All Inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mitsis Laguna Resort & Spa - All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Mitsis Laguna Resort & Spa - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Mitsis Laguna Resort & Spa - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Mitsis Laguna Resort & Spa - All Inclusive?
You can check in from 2:00 PM - 1:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mitsis Laguna Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like rowing and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Mitsis Laguna Resort & Spa - All Inclusive also has 5 bars, a waterslide, and a Turkish bath, as well as spa services and a garden.
Are there restaurants at or near Mitsis Laguna Resort & Spa - All Inclusive?
Yes, there are 8 onsite restaurants, featuring local cuisine.
Does Mitsis Laguna Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

The best vication ever. Me and my 2 daughters enjoy every moments . This hotel is imaizing
Huda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

The staff were lovely, particularly at the kids club. We really liked the bar around the kids pool so we could relax whilst the little ones could swim!
Lucy, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Yafit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a lovely stay, staff were very friendly and welcoming.
Muthukrishnan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff, really welcoming. lovely resort and food
Thomas, 12-night family trip
Verified Expedia guest review

10/10 Exceptional

Hadar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time - the staff were friendly and helpful, the hotel was very occupied but we didn’t feel crowded. The only thing missing was additional places in the shade.
Lilach Bahar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We had the most amazing honeymoon at Mitsis Laguna! The food, the staff, the spa, the location.. everything was perfect. 10/10 recommended!
Courtney, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aliza, 4-night trip
Verified Hotels.com guest review