Star Beach Village and Water Park

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Beach
Water park

Overview of Star Beach Village and Water Park

VIP Access

Star Beach Village and Water Park

4.0 star property
All-inclusive beach hotel with free water park, near Star Beach Water Park

8.2/10 Very Good

61 verified Hotels.com guest reviews

Guests rated location

  • Shopping18 positive mentions
  • Walkable12 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
Map
Themistokleous 5, Hersonissos, Crete, 70014
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 5 bars/lounges
  • Full-service spa
  • 9 outdoor pools and lazy river
  • Free water park
  • Free children's club
  • Fitness center
  • Children's pool
  • Waterslide
  • Pool bar
  • Terrace
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Microwave
  • Private bathroom
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Star Beach Water Park - 2 min walk
  • Stalis Beach - 38 min walk
  • Aquaworld Aquarium - 2 min drive
  • Port of Hersonissos - 15 min drive
  • Labyrinth Park - 7 min drive
  • Sarandaris Beach - 24 min drive
  • Malia Beach - 20 min drive
  • Palace of Malia - 18 min drive
  • Crete Golf Club - 19 min drive
  • Dinosauria Park - 11 min drive
  • Watercity Waterpark - 28 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 19 min drive

About this property

Star Beach Village and Water Park

Star Beach Village and Water Park is a great choice for your beach stay in Hersonissos. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 9 outdoor pools and free water park. Minos, one of 3 restaurants, serves breakfast, lunch, and dinner. There are 5 bars/lounges and a lazy river at this upscale hotel, and in-room conveniences like refrigerators and microwaves. The helpful staff and restaurant get good marks from fellow travelers.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Fitness facilities
Soccer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 325 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Annex Building guestrooms are located across the road from the main entrance of the hotel. Guests staying in the Annex Building may access the main building via an underground passage, located approximately 273 yards (250 meters) away.
  • Access to the VIP bar area at the onsite water park is not included. All guests and visitors, including guests booked in All-Inclusive rate plans, may pay EUR 30 per person, per day if they wish to access the VIP area.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning
  • 3 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground

What to do

  • Beach nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 10 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 9 outdoor pools
  • Free water park
  • Full-service spa
  • Lazy river
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Fitness facilities
Soccer

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa center. Services include massages.

The spa is open daily.

Dining

Minos - This restaurant serves breakfast, lunch, and dinner.
Cretan Star - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Asian Star - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Helios - Onsite lobby lounge. Open daily.
Dionnisos - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Star Beach Village Water Park All Inclusive Hersonissos
Star Beach Village All Inclusive Hotel
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Star Beach Village Water Park All-inclusive property
Star Beach Village Water Park
Star Beach Village Water Park All Inclusive
Star Beach Village All Inclusive
Star Beach Village Water Park Hersonissos
Star Beach Village and Water Park Hersonissos
Star Beach Village Water Park All Inclusive Hersonissos
Star Beach Village Water Park All Inclusive
Star Village And Water Park
Star Beach Village and Water Park - All Inclusive Hersonissos
Star Beach Village All Inclusive
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Star Village All Inclusive
Star Beach Village Water Park
Star Beach Village and Water Park Hotel
Star Beach Village Water Park All Inclusive
Star Beach Village and Water Park Hersonissos
Star Beach Village and Water Park Hotel Hersonissos

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.3/10

Cleanliness

8.3/10

Staff & service

7.5/10

Amenities

8.3/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Amazing!
Amazing resort!
Anthony, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Starbeach
A short stay..food was good..outdoor areas a little tired..got what i payed for
Trevor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 7-night trip
Verified Expedia guest review

8/10 Very Good

Great for kidz
Great service. Nice rooms. Great for families with children.
Sara, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Darren, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

We have booked Star beach hotel with you and when we arrived and were able to tour the hotel before check in and we immediately tried to cancel. We reached out to Expedia and you have contacted the hotel to find a resolution and see if we could possible cancel the hotel reservation. The hotel did not allow us to cancel so, the representative from Expedia made notes in our reservation and informed us to start a complaint after our visit at the hotel was completed. The following complaints were brought to the receptionist attention and the manager did not want to speak to us: 1. The internet does not work at all 2. Only 3 areas of the hotel are all inclusive areas and there are only specific drinks included. 3. No hygiene rules during Covid- e.g common reception area: no hotel guests were wearing a mask, bar keeper is wearing the mask under the nose and people are able to get ice cream themselves not wearing a mask or gloves (I can send pictures of all instances if requested) 4. Lounge chairs at the adult area cost 100 euros and cabanas 500 euros and no other chairs were offered. We had to use the chairs at the kids pool! 5. We have asked the manager to come and speak to us so, we could explain the situation and he refused to come and speak to us 6. The reception had attitude with us and did not offer any compensation
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very good Vacation
Eyal, 6-night family trip
Verified Hotels.com guest review

6/10 Good

המלון מחולק לביניינים יש להשים לב שחלק מהחדרים אינם במלון ומרוחקים בבניין חיצוני. בקבלה השירות על הפנים! לא אכפת להם מאיתנו או לא מנסים לעזור
yoram, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

10-night trip
Verified Expedia guest review

6/10 Good

There is nothing unique about it. It’s the usual all inclusive hotel. Very bad local drinks, sub standard amenities, freezing pool,
7-night family trip
Verified Expedia guest review