My partner and I booked this trip so they could enjoy a festival. Our room size was fine for us, the bed was firm but felt nice, the pillows where ok ish. Our room was clean enough. The T.V. did not work at all. We was in the downstairs part. We came back after the first day of the festival and our keys did not work. My partner went to get them fixed and stood around for about twenty minutes they rung the bell on the counter 3 times still waited around and finaly called the front desk, the guy came up from down stairs and sounded like he came from a room and was talking to a friend. Then questiond if my partner called them, they said yes they had been here for 20mins and needs the room keys fixed. He looked at them like they was crazy then fixed the keys. Saterday morning as we was heading out on the town, we asked if that they would picked up the trash and if we could have more towls, the employee kinda huffed and goes im the only one here ill get to it when I can. We said thats fine we are going out for the day and we left. Mind that the trash can was sooooo tiny a food container filled it. For the most part our trip was fine.....but we will not be staying at this super 8 again, and I definitely would not send my partner on their own there to stay.