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Family-friendly hotel with 3 restaurants, near Lindale Mall
Good - wifi ok - breakfast Bad - dirty — not vacuumed, bathroom grout very dark and…
Nov 17, 2020
very kind staff and the building is quite unique for its type. I like the building. Clean…
Nov 16, 2020
This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.
The spa is open select days. Children under 14 years old are not allowed in the spa without adult supervision.
Pets are allowed for an extra charge (may vary based on length of stay)
Service animals exempt from feesAirport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way, Maximum occupancy 10)
Dial-up Internet access is available in guestrooms for an extra charge
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pool access available from 8:00 AM to 8:00 PM.
Children under 14 years old are not allowed in the spa without adult supervision.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The room was comfortable and quiet and clean staff was very nice
Gladys, 1 night trip, Nov 6, 2020
Verified Hotels.com guest review
The hospitality was great. Quite a few guests staying at the property were displaced due to the storm and everyone had a great attitude.
Jeff, 3 night family trip, Oct 1, 2020
Verified Expedia guest review
We checked in late very tired and the bed was not made the front desk was too busy to bring us bed so we fell asleep without blankets and they brought two small covers up later but never provided a comforter
Josh, 1 night trip, Sep 11, 2020
Verified Hotels.com guest review
Rooms were subpar. Pool and bar were closed early or not open at all due to Covid issues and staffing issues. Paid way too much for this stay.
BDWis1974, 2 night family trip, Sep 4, 2020
Verified Expedia guest review
Good
Debra, 13 night business trip, Aug 26, 2020
Verified Hotels.com guest review
I’ve stayed at this hotel before for business. I had originally planned on staying at another hotel in the area but due to the recent storm it was damaged. So knowing this hotel I decided to stay here even though it was more expensive. The staff was friendly and the room was clean. The area looked a little beat up but again a major storm had just went through. All in all a good hotel and would stay there again.
Lisa, 1 night family trip, Aug 20, 2020
Verified Hotels.com guest review
Stay was fine but they didn't have hot breakfast at hotel. Instead they grab and go items
1 night business trip, Jul 14, 2020
Verified Hotels.com guest review
With the Covid restrictions, amenities are minimal.
Mark, 1 night family trip, Jun 26, 2020
Verified Orbitz guest review
We stayed in a suite, enjoyed the spacious room! Was like a cabin as had windows towards a wooden area and seen 2 deer and a rabbit.
Shelly, 5 night family trip, Jun 25, 2020
Verified Hotels.com guest review
Well the advertised stay us not what I got their is no mention that the Pool in completely inoperable and breakfast is not available not even cream for a cup of coffee, totally misled don’t stay at this hotel....period oh forgot the remote control for the tv Inoperable.
Humberto, 2 night family trip, Jun 12, 2020
Verified Hotels.com guest review