2/10 Poor
November 18, 2024
I would like a refund for the 1st night stay , as my 21 year old son was stuck in the restroom for about 45 mins , the glass door was stuck , only opened about 13 inch . It was like that the whole night untill the eject morning , the front desk person responded to our room as he was unable to open , we both tried to pry the big heavy glass door , he called the on call maintenance guy but was not able to come in , it was all documented , they gave us some complementary snacks that was it . Hopefully we can resolve this thnaks
Big
Big, 2-night family trip
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