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The Whitehall Houston

Photo gallery for The Whitehall Houston

Exterior
Pool
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Premium bedding, Tempur-Pedic beds, in-room safe, desk

Overview of The Whitehall Houston

VIP Access

The Whitehall Houston

4.0 star property
4-star hotel with outdoor pool, near Toyota Center

8.2/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
Map
1700 Smith St, Houston, TX, 77002

Room options

About this area

What's nearby

  • In Downtown Houston
  • Toyota Center - 14 min walk
  • Downtown Aquarium - 17 min walk
  • George R. Brown Convention Center - 22 min walk
  • Minute Maid Park - 26 min walk
  • Westheimer Rd - 4 min drive
  • Discovery Green - 6 min drive
  • Rice University - 11 min drive
  • University of Houston - 11 min drive
  • Houston Zoo - 14 min drive
  • NRG Park - 17 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • Houston Station - 23 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free area shuttle

Restaurants

  • District 7 grill - 4 min walk
  • Gyu-Kaku Japanese BBQ - 5 min walk
  • Burger Theory - 5 min walk
  • Buffalo Wild Wings - 6 min walk
  • Gotham Pizza - 7 min walk

About this property

The Whitehall Houston

The Whitehall Houston puts you within a 10-minute drive of Toyota Center and Minute Maid Park. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a 24-hour fitness center, a fitness center, and a terrace. Fellow travelers say good things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 259 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, up to 50 lbs)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 35 per night; includes in/out privileges)

Offsite

  • Free area shuttle within 1.0 mi

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 35 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston offer free cancellation for a full refund?
Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Whitehall Houston?
As of December 1, 2022, prices found for a 1-night stay for 2 adults at The Whitehall Houston on December 24, 2022 start from P 11,884, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Whitehall Houston?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Whitehall Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Whitehall Houston?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Whitehall Houston?
Yes. Valet parking costs USD 35 per night.
What are the check-in and check-out times at The Whitehall Houston?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Whitehall Houston and nearby?
The Whitehall Houston has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near The Whitehall Houston?
Yes, there's an onsite restaurant. Nearby restaurants include District 7 grill (4-min walk), Gyu-Kaku Japanese BBQ (5-min walk), and Burger Theory (5-min walk).
What's the area around The Whitehall Houston like?
The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very Good

8.6/10

Cleanliness

8.9/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very Good

Jose, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Overall good. A little noisy from the traffic outside -they gave us a room facing the highway. Not bad for one night. Everyone very nice except the nightshift lady - not the friendliest person.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

teresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

henry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yolanda, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hagan, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Garry from texas
Good nice hotel. I guess pricey due to location Downtown. Staff good friendly. Was supposed to get 2 free drink coupon. Never was offered.
Garry, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rosa Elena, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great staff, big room comfy beds.
Caterin, 2-night family trip
Verified Hotels.com guest review