2/10 Poor
December 28, 2022
Really dirty and not maintained.
Bathroom was filthy, asked get it to be cleaned and it was not. Reception toilets even worse. Everything was covered in dust, it actually smelt like dust. Pool was green slimey looking, no guests used during our stay.
Fixtures were having off the wall, lights didn’t work in our room, hole in top of door where mosquitoes got in. We did not get tair con didn’t really work. Refused airport pick up and drop off which they said was free. Not enough staff we waited 1 hour 30 minutes on scrambled eggs at breakfast.
We paid a lot for this stay so we were very disappointed. It’s a shame as this property would be lovely if it was maintained and cleaned every once in a while.
Evelyn
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