My first room that was supposed to be non-smoking reeked of smoke. The second room they offered was already occupied by someone asleep. It was only me and my 10 year old daughter, so I asked for a refund so I could go elsewhere. The guy at the front desk gave me a story about an old credit card machine and a week wait for a refund, adding that they had a stack of refunds they needed to process. He also asked me if the sleeping person was male or female (??), to which I replied that I didn’t get that far to look- as soon as I saw someone in the bed I turned right back around. I was surprised this place had so many reviews, I would never recommend it to anyone. When we left and found another hotel, my daughter was very relieved as she said she felt uncomfortable from the minute we walked in. I hope I can actually get my money back, but I’m doubtful as the whole experience was super sketchy from the get-go.