At Occidental Nuevo Vallarta - All Inclusive, you can spend time at the beach playing volleyball, plus you'll be within a 5-minute walk of Bay of Banderas. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages. Dining choices include 5 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other features of this all-inclusive property include a free kid's club, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Surfing/body boarding
Land activities
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club
Lessons/classes/games
Aerobics
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English, Spanish
At a glance
Hotel size
366 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-out available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11 AM
5 restaurants
3 bars/lounges
Poolside bar
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Tennis
Yoga classes
Beach volleyball
Kayaking
Snorkeling
Winery release events
Golf lessons nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Facilities
4 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
3 outdoor pools
Spa services
Outdoor tennis court
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Free rollaway/extra bed
Bed sheets provided
Freshen up
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Dining
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Open daily.
Mariachi - Onsite restaurant. Open daily.
Royal Level Restaurant - Onsite restaurant. Open daily.
Tokyo - Onsite restaurant. Open daily.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property
Frequently asked questions
Does Occidental Nuevo Vallarta - All Inclusive offer free cancellation for a full refund?
Yes, Occidental Nuevo Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Nuevo Vallarta - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Occidental Nuevo Vallarta - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Occidental Nuevo Vallarta - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Occidental Nuevo Vallarta - All Inclusive?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Occidental Nuevo Vallarta - All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (11-min drive) and Vallarta Casino (13-min drive) are both nearby.
What is there to do at Occidental Nuevo Vallarta - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball and yoga. Enjoy a swim in one of the 3 outdoor swimming pools or use the all-inclusive property's other amenities, which include 3 bars and a fitness center. Occidental Nuevo Vallarta - All Inclusive also has spa services and a garden.
Are there restaurants at or near Occidental Nuevo Vallarta - All Inclusive?
Yes, there are 5 onsite restaurants.
What's the area around Occidental Nuevo Vallarta - All Inclusive like?
Occidental Nuevo Vallarta - All Inclusive is located on the waterfront, a short 4-minute walk from Bay of Banderas and 3 minutes' walk from Paradise Plaza Shopping Center. Travelers give top marks for the property's prime location.
Occidental Nuevo Vallarta - All Inclusive Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
January 15, 2025
Horrible, we would ask for drinks at dinner and they would not bring to us, or if they did it was after we were done eating and about to leave. They would cater more to the white people. Food was not a good and other reviews say. But I do want to make sure that Don Rene gets a good review, he was very
attentive when we needed drinks, and the Royal package is not worth it
Isabel
Isabel, 7-night trip
Verified Hotels.com guest review
4/10 Fair
January 13, 2025
Arturo
Arturo, 4-night family trip
Verified Hotels.com guest review
6/10 Good
January 11, 2025
Alfonso
Alfonso, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 11, 2025
David
David, 2-night trip
Verified Hotels.com guest review
2/10 Poor
January 10, 2025
This place will not help you.
I would not recommend this place, not because of bad service but because they couldn’t help me with a personal matter and lost more than $2k. I get you have rules but there should be exceptions for special circumstances. I tried multiple times through hotel.com but I dint not get any help. I love PV but will never go to this resort. Hope you enjoyed my free money.
Elsa
Elsa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 3, 2024
Micah
Micah, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 20, 2024
Karmjit
Karmjit, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 18, 2024
Evening!
Irina
Irina, 7-night trip
Verified Expedia guest review
8/10 Very Good
October 18, 2024
We liked our stay. Food was good in buffet and in restaurants. Room was OK but curtains were kind of dirty. If you like swimming in the ocean consider waves but if you can go little farher it's more swimmable. Small territory. Please more mango :)
Nadezda
Nadezda, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
October 16, 2024
Had a great time here would recommend this place.Good food, great ambiance, great staff.
Anoop Babu
Anoop Babu, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
October 14, 2024
Cynthiana
Cynthiana, 2-night trip
Verified Expedia guest review
8/10 Very Good
October 14, 2024
Daniel was our server for dinner and at the Mexican restaurant. 10/10 service
Pool bartenders were hands down excellent. Always smiling and ready to help!
Kelly
Kelly, 9-night family trip
Verified Expedia guest review
8/10 Very Good
October 13, 2024
The room smell bad and the food not good.
Maria Nelva
Maria Nelva, 5-night family trip
Verified Expedia guest review
8/10 Very Good
October 11, 2024
Good place
Thomas
Thomas, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 9, 2024
Excelent service
Graciela
Graciela, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
October 9, 2024
Customer service was on point. Location is perfect, emergency hospital was walking distance.
J SANTANA
J SANTANA, 7-night family trip
Verified Expedia guest review
6/10 Good
October 8, 2024
I did not get any of the upgrades i should have received for being a VIP property. Very disappointing. Overall, it was average or less!
Susan J
Susan J, 7-night romance trip
Verified Expedia guest review
6/10 Good
October 7, 2024
Good food and generally good service. Poor service from concierge and no service from room service after repeated calls. No shower available for guests who haven't checked or or who have checked out.
Dave
Dave, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 6, 2024
We enjoyed our stay in this resort. Everyone was so approachable and kind. We love their hotel activities and their entertainment staff special mention to Eva, Carlos and Jesus. The food overall was good, theu have different variety for dinner everyday. The beach was nice and clean too. Overall we really had fun.
Camille Alexi
Camille Alexi, 7-night trip
Verified Expedia guest review
10/10 Exceptional
October 4, 2024
Juan Manuel Pinedo
Juan Manuel Pinedo, 5-night trip
Verified Expedia guest review
8/10 Very Good
October 2, 2024
Good
Vianney
Vianney, 4-night family trip
Verified Orbitz guest review
10/10 Exceptional
October 2, 2024
It was a beautiful hotel.
RITA
RITA, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 2, 2024
The staff and waiters were so nice, friendly and accommodating.