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Das Alpenhaus Kaprun

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Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Overview of Das Alpenhaus Kaprun

Das Alpenhaus Kaprun

4.0 star property
4-star hotel in Kaprun with spa and outdoor pool

8.8/10 Fabulous

228 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
Map
Schlossstrasse 2, Kaprun, Salzburg, 5710

Room options

About this area

Getting around

  • W.A. Mozart Airport (SZG) - 72 min drive
  • Bruck-Fusch Station - 11 min drive
  • Zell am See Station - 13 min drive
  • Gries Im Pinzgau Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Auhof - 2 min walk
  • Pavillon - 4 min walk
  • Gastwirtschaft Tafern - 4 min walk
  • Vötter's Kaprun - 7 min walk
  • Dorfkrug Restaurant - 10 min walk

About this property

Das Alpenhaus Kaprun

Das Alpenhaus Kaprun offers an airport shuttle (available 24 hours) for EUR 150 per vehicle one way. You can visit the spa to indulge in hot stone massages, body wraps, or Ayurvedic treatments, and regional cuisine is served at Alpenhaus Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers love the pool and helpful staff.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 12 per night; includes in/out privileges)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Ski passes
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scuba diving nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2476 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • 18 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Queen sofa bed
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

ALPEN.VEDA.SPA has 5 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Alpenhaus Restaurant - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 150 per vehicle (one way)
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 50 per night

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Parking

  • Covered self parking costs EUR 12 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The outdoor pool closes for the season in September
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Alpenhaus Kaprun
Das Alpenhaus
Das Alpenhaus Hotel
Das Alpenhaus Hotel Kaprun
Das Alpenhaus Kaprun
Kaprun Alpenhaus
Kaprun Das Alpenhaus
Das Alpenhaus Kaprun Hotel
Steigenberger Hotel Kaprun
Das Alpenhaus Kaprun Hotel
Das Alpenhaus Kaprun Kaprun
Das Alpenhaus Kaprun Hotel Kaprun

Frequently asked questions

Does Das Alpenhaus Kaprun offer free cancellation for a full refund?
Yes, Das Alpenhaus Kaprun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Das Alpenhaus Kaprun?
As of November 30, 2022, prices found for a 1-night stay for 2 adults at Das Alpenhaus Kaprun on December 18, 2022 start from P 14,944, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Das Alpenhaus Kaprun?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Das Alpenhaus Kaprun?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Das Alpenhaus Kaprun?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 12 per pet, per night.
Is parking offered on site at Das Alpenhaus Kaprun?
Yes. Self parking costs EUR 12 per night.
Is airport shuttle service offered by Das Alpenhaus Kaprun?
Yes, an airport shuttle is available. The charge is EUR 150 per vehicle one way.
What are the check-in and check-out times at Das Alpenhaus Kaprun?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Das Alpenhaus Kaprun and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and spelunking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Das Alpenhaus Kaprun also has an outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Das Alpenhaus Kaprun?
Yes, Alpenhaus Restaurant offers regional cuisine. Nearby restaurants include Pavillon (4-min walk), Gastwirtschaft Tafern (4-min walk), and Vötter's Kaprun (7-min walk).
What's the area around Das Alpenhaus Kaprun like?
Das Alpenhaus Kaprun is in the heart of Kaprun, a short 1-minute walk from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort and 4 minutes' walk from Familienberg Maiskogel.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

One of the best hotels I've been in.
We reserved one night, and after being at the hotel we've added another night since we were very satisfied. Clean and nice hotel.
Yehavi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean , comfortable, save and very friendly staff Location is very good in the center
Mohd, 2-night trip
Verified Expedia guest review

6/10 Good

Das hotel review
Receptionist was very rude, her machine didn’t work to hold the money and her altitude was very bad, it took more than 30 minutes to get the check in over with. Parking costs 12 euros a day which was not mentioned in the booking details. We stayed for 5 days and The restaurant staff was rude most of the time. There is no AC in the hotel and it was extremely hot during the day
Fatmah, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Petra, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pre-Austrian Lockdown Ski Trip - Superb
We had a fantastic stay at the Alpenhaus in November 2021, the welcome, the levels of service, the food, the bedrooms....all were fantastic and we had no cause to complain about any of those aspects. Had a room with a balcony with gorgeous views of the Kitzsteinhorn (when the mist allowed). The spa/pool areas were also really good, and included in the hotel rates (no need to visit the Tauern Spa elsewhere in town - which is great, albeit expensive). Wouldn't hesitate to return, hopefully soon :-)
Simon, 9-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Never get back there
It was terrible stay not clean at all dirty pillows
Abdullah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice to slow down
Amazing atmosphere, great service. Good to relax
Maria-Theresia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place, hotel staff super friendly, great stay!!
4-night family trip
Verified Orbitz guest review

8/10 Very Good

Great stay with my son visiting from Sweden
Hasse, 1-night family trip
Verified Hotels.com guest review