Heritage Hotel Hallstatt

Photo gallery for Heritage Hotel Hallstatt

Primary image
Terrace/patio
Terrace/patio
View from room
View from room

Overview of Heritage Hotel Hallstatt

Heritage Hotel Hallstatt

4.0 star property
Lakefront hotel in Hallstatt with restaurant and bar/lounge

8.6/10 Fabulous

850 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Meeting Facilities
  • Ski facilities
  • Laundry facilities
Map
Landungsplatz 101, Hallstatt, Upper Austria, 4830
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • Sauna
  • Area shuttle
  • Terrace
  • Garden
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Free cribs/infant beds
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • W.A. Mozart Airport (SZG) - 57 min drive
  • Bad Goisern Station - 11 min drive
  • Goisern Jodschwefelbad Station - 12 min drive
  • Hallstatt Station - 17 min walk
  • Area shuttle (surcharge)

About this property

Heritage Hotel Hallstatt

Enjoy your visit to Hallstatt with a stay at Heritage Hotel Hallstatt. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights at this upscale hotel include a terrace and a garden. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Czech, English, French, German, Hungarian, Spanish

At a glance

Hotel size

  • 55 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 9:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:30 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • This property consists of 3 historic buildings built in the 13th, 17th, and 19th centuries. Annex buildings do not have elevators and are within 0.25 miles (400 meters) of the main building. The main building houses the reception, restaurant, breakfast room and sauna facility. Requests for room assignment in a certain building cannot be guaranteed and are subject to availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Offsite parking within 1.2 mi (EUR 15 per night)

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Playground

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Sauna

Accessibility

  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Czech
  • English
  • French
  • German
  • Hungarian
  • Spanish

Room amenities

Home comfort

  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Heated floors

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 85
  • New Year's Eve (31 December) Gala Dinner per child: EUR 45 (from 6 to 15 years old)

Optional extras

  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between November 1 and November 24.

Parking

  • Parking is available offsite and costs EUR 15 per night (1.2 mi away)

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Also known as

Hallstatt Heritage Hotel
Heritage Hallstatt
Heritage Hotel Hallstatt
Hotel Hallstatt
Hotel Heritage Hallstatt
Heritage Hotel Hallstatt Hotel
Heritage Hotel Hallstatt Hallstatt
Heritage Hotel Hallstatt Hotel Hallstatt

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very Good

Good hotel, but overpriced
Good hotel, amazing location, large clean and comfy rooms, but overpriced.
Dominik, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Wai Leung, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Stephanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern and Clean - Excellent
A beautiful view of the lake. Just make sure you park in the right parking lot (P1) or else (like we did) you have to walk from the lot to the hotel, which is a good 10 minute walk.
Douglas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room with a view
The hotel location is second to none and the view from our balcony was magical. The staff were friendly and helpful. We stayed 4 nights and could have easily stayed longer!
View of Haltstatt from the edge of town.
Gail, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Personal was very friendly. The view is breathtaking. But there was a problem with the bath tub draining and one of the lights near the bed was broken so it was impossible to turn bed lamp off
Archil, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Lawrence, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Pleasant Stay next to the Lake Hallstatt
Lawrence, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Worst hotel ever! Terrible staff and facilities!
We had the most terrible experience at this hotel. After deciding on splurging to be in a great location in Hallstat, we ended up wasting our money. 1. We decided on this hotel because of location and description said it had parking available. But the parking is the public one on the outskirts of town, where you unload and walk to a bus stop to wait 15 minutes for the town shuttle, who will take you to the hotel. 2. When we got in at around noon, the hotel front desk clerk did not even bother to see if she had any rooms ready. She just told us check-in was at 3pm and we could store our luggage and come back. 3. After being able to check in, we were told that our rooms were in a building close by. But no, it was a good 10 minute walk, on a back street, with a steep set of stairs and no elevator. We refused to stay there, as we had an older person in the group. 4. Upon our refusal, the front desk got us terrible rooms in the main bldg, even though we had paid for superior rooms with lakeview. My room was a room for disabled persons, with a moldy shower (pictures), and a hallway with dirty carpet (pictures). The lake view we had paid for had the town ferry in front, so you could barely see the lake (picture). 5. Hotel has no air conditioning. I cannot imagine a summer day there. To sum up, this has been the worst value hotel. Facilities and customer service are terrible. You will be better off at any pension in town.
Moldy shower
Hallway carpets
grisel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel is not worth the price!
We had the most terrible experience at this hotel. After deciding on splurging to be in a great location in Hallstat, we ended up wasting our money. 1. We decided on this hotel because of location and description said it had parking available. But the parking is the public one on the outskirts of town, where you unload and walk to a bus stop to wait 15 minutes for the town shuttle, who will take you to the hotel. 2. When we got in at around noon, the hotel front desk clerk did not even bother to see if she had any rooms ready. She just told us check-in was at 3pm and we could store our luggage and come back. 3. After being able to check in, we were told that our rooms were in a building close by. But no, it was a good 10 minute walk, on a back street, with a steep set of stairs and no elevator. The front desk disregarded the fact that I am 80 years old and that we had paid for superior rooms. 4. Upon our refusal, the front desk got us terrible rooms in the main bldg, even though we had paid for superior rooms. My room was very small and not in the best condition. 5. Hotel has no air conditioning. I cannot imagine a summer day there. To sum up, this has been the hotel with the worst value ever. Facilities and customer service are terrible. You will be better off at any pension in town.
Eva m, 1-night family trip
Verified Hotels.com guest review