Destination
Guests
All properties in Campos do Jordao (and vicinity), Sao Paulo (state), Brazil

Blue Mountain Resort & Spa

Luxury hotel in Jardim Europa with 3 restaurants and 2 bars/lounges

  • Free full breakfast, free WiFi, and free parking
From
P7,115

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Spa Tub
  • Indoor Pool
  • Indoor Pool
Indoor Pool. Image 1 of 53.
1 / 53Indoor Pool
7.2.Good.
  • Good location, bad management, poor amenities

    Feb 10, 2021

See all 42 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from June 7 2021 to July 31 2021 (dates subject to change):
  • Meeting facilities
  • Spa
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 55 smoke-free guestrooms
    • Daily housekeeping
    • 3 restaurants and 2 bars/lounges
    • Full-service spa
    • Indoor pool and 2 spa tubs
    • Free supervised kid's activities

    For families

    • Supervised childcare/activities (free)
    • Private bathroom
    • Separate sitting area
    • Daily housekeeping
    • Blackout drapes/curtains
    • Elevator

    What’s around

    • In Jardim Europa
    • Morro Pedra-de-Fogo - 21 min walk
    • Vale Encantado - 40 min walk
    • Capivari Park - 40 min walk
    • Sao Benedito Church - 41 min walk
    • Capivari Shopping Center - 42 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Deluxe Room
    • Superior Suite
    • Premium Suite
    • Family Room
    • Deluxe Triple Room
    • Exclusive Room

    Location

    • In Jardim Europa
    • Morro Pedra-de-Fogo - 21 min walk
    • Vale Encantado - 40 min walk

    What’s around

    Landmarks

    • In Jardim Europa
    • Morro Pedra-de-Fogo - 21 min walk
    • Vale Encantado - 40 min walk
    • Capivari Park - 40 min walk
    • Sao Benedito Church - 41 min walk
    • Capivari Shopping Center - 42 min walk
    • Aspen Mall - 42 min walk
    • Campos do Jordao Tennis Club - 44 min walk
    • Cadij Shopping Center - 45 min walk
    • Elephant Hill Viewpoint - 2.3 mi / 3.7 km
    • Campos do Jordão Convention Center - 2.4 mi / 3.9 km

    Getting around

    • Guarulhos - Governor Andre Franco Montoro Intl. Airport (GRU) - 125 min drive
    • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 77 min drive
    • Sao Paulo (CGH-Congonhas) - 149 min drive
    • Campos do Jordao Emilio Ribas Station - 13 min drive
    • Santo Antonio do Pinhal Eugene Lefevre Station - 40 min drive
    • Pindamonhangaba Railway Station - 50 min drive

    At a glance

    Hotel size

    • This hotel has 55 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only*
    • 1 per room (up to 26 lbs)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Taking the kids?

    • Supervised childcare/activities (free)

    Food and drink

    • Free full breakfast daily
    • 3 restaurants
    • 2 bars/lounges
    • Coffee shop/café

    Things to do

    • Indoor pool
    • Pool sun loungers
    • Full-service spa
    • Number of spa tubs - 2

    Working away

    • Number of meeting rooms - 3

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Luggage storage

    Facilities

    • Year Built - 2010
    • Elevator

    Accessibility

    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Handrails in stairways

    Languages Spoken

    • English
    • Portuguese

    In the room

    Home comforts

    • Air conditioning
    • Minibar

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Private bathroom
    • Deep soaking bathtub

    Stay connected

    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa.

    The spa is open daily.

    Dining

    Restaurante Jacarandá - This restaurant serves breakfast, lunch, and dinner.

    Bistrô - Onsite café. Open daily.

    Piano Bar - Onsite piano bar. Open daily.

    Cave - Onsite wine bar. Open daily.

    Bar da Piscina - Onsite sports bar. Open daily.

    Small print

    Also known as

    • Blue Mountain Resort & Spa Campos do Jordao
    • Blue Mountain Resort & Spa Hotel Campos do Jordao
    • Blue Mountain Resort Spa
    • Blue Mountain Resort & Spa Hotel

    Optional extras

    Pets are allowed for an extra charge of BRL 60.00 per pet, per day

    Service animals exempt from fees

    Policies

    Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

    Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Pool open 24-hours

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Blue Mountain Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free valet parking.
    • Yes, there's an indoor pool. Guests have 24-hour pool access.
    • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet. There's a charge of BRL 60.00 per pet, per day. Service animals are exempt from fees.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there are 3 onsite restaurants. Nearby restaurants include Festival Della Pasta Ristorante (2.3 mi), Restaurante Libertango (2.3 mi), and Pastelão do Maluf (2.4 mi).
    • Blue Mountain Resort & Spa has 2 bars and a spa, as well as an indoor pool.
    7.2.Good.
    • 8.0.Very good

      FORMA DE ABORDAGEM HORRIVEL

      A única coisa que não gostei, é que fomos abordados na recepção falando que havíamos ganhado um presente foi pedido para escolher, escolhemos. E depois do nada a pessoa informa que não tínhamos o direito. Ou seja ganhamos e depois não tinha o direito? era melhor então nem sair abordando todo mundo, isso precisa ser analisado a forma que estão fazendo.

      Eudes, 1 night trip, May 22, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Decepcionados

      2 night trip, May 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excelente!!

      O Hotel é Excelente!! Porém existem poucos pontos a melhorar, como a Limpeza da Piscina e o Espaço Kids que tem um tamanho muito bom, porem pouquíssimas opçoes para as crianças brincarem.

      Leonardo, 2 night family trip, May 20, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Sossego

      A minha estadia foi muito agradável, o hotel é um pouco afastado, pra quem quer sossego, o quarto que fiquei foi o família, a cama era maior que cama king, muito boa, o banheiro tem piso aquecido, o chuveiro é muito bom, tem sacada, e frigobar. Senti falta de uma cafeteira e/ou chaleira elétrica. O café da manhã foi bom, o croissant muito gostoso, o atendimento cordial. Devido a pandemia, optamos por jantar no hotel, pedi um filé e meu marido um risoto, ambos deliciosos. Recomendo.

      Daniela, 2 night trip, May 15, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Local privilegiado. Hotel mais antigo. Não é um 5 estrelas, mas é bem agradável.

      Guilherme, 4 night trip, May 4, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Bom mas tem muito espaço para melhorias.

      Precisam melhorar muito o café da manhã e a cordialidade dos garçons. Os ambientes comuns são muito frios também.

      Philip Joseph, 3 night family trip, Apr 29, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Estrutura ótima e péssima prestação de serviço

      A estrutura do hotel é formidável! A piscina bem quente e o quarto incrível. O banheiro é climatizado. Tem uma banheira grande. Porém, não estava bem limpa. Percebi quando liguei a hidro. A carne é maravilhosa. Porém, o fondue muito caro pela qualidade. O café da manhã bem fraco. Poucas variedades. Não tinha suco de laranja, e quando solicitei, me informaram que a máquina havia quebrado e não dava pra fazer. Quando fomos na piscina, não tinha toalha. Pedimos e demorou quase 30 minutos para fazerem a reposição. O pessoal da noite, no jantar, foram maravilhosos. Já os do café da manhã, péssimos. Falta treinamento para prestadores de serviço. Uma pena essa estrutura incrível com essa prestação de serviço ruim.

      Ingrid, 1 night trip, Feb 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Satisfação

      Hotel muito bom, acomodações excelentes. Estão em fase de transição e melhorias. Se já está bom o hotel poderá ficar melhor ainda! Pretendo voltar logo!

      FLAMIR, 2 night family trip, Feb 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      O hotel tem uma boa estrutura, mas nos dias que ficamos lá ninguém fez a arrumação do quarto, apesar de deixarmos o aviso na porta. A limpeza dos banheiros, principalmente a banheira, poderia ser melhor. No mais, foi tudo ótimo!

      Mayara, 4 night trip, Feb 13, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      O Hotel é excelente em termos de visual e acomodações. Uma vista linda do quarto! Em quatro dias de hospedagem, o quarto foi limpo uma vez, devido à pandemia. O cardápio só tinha uma opção light para almoço e jantar com preços bem caros em relação aos preços na cidade. Os funcionários muito atenciosos. O secador não funcionava, mas prontamente foi disponibilizado outro secador. O bar da piscina parecia abandonado. A sauna não ficava ligada e tinha que esperar mais de uma hora para atingir 47 graus. Faltava uma pessoa para dar um suporte mínimo na academia; O pior foi o tour pelo hotel, disfarçado de vendas no dia seguinte. Com a promessa de um brinde de chocolate, caso marcássemos um horário, eles nos mostrariam os passeios pela cidade. Mas na verdade eles queriam vender cotas de férias; isso consumiu nosso tempo em duas horas e nada foi falado a respeito de passeios pela cidade.

      4 night trip, Feb 4, 2021

      Verified Hotels.com guest review

    See all 42 reviews