New London, CT (GON-Groton - New London) - 16 min drive
Westerly, RI (WST-Westerly State) - 29 min drive
T.F. Green Airport (PVD) - 55 min drive
Fishers Island, NY (FID-Elizabeth Field) - 82 min drive
East Hampton, NY (HTO) - 29.2 miles/47 km
Montauk, NY (MTP) - 23.1 miles/37.1 km
New London Union Station - 11 min drive
Mystic Station - 19 min drive
Old Saybrook Station - 19 min drive
Restaurants
McDonald's - 3 min drive
Crystal Mall Food Court - 4 min drive
Wendy's - 3 min drive
Texas Roadhouse - 18 min walk
Taco Bell - 3 min drive
About this property
Springhill Suites by Marriott Mystic Waterford
When you stay at Springhill Suites by Marriott Mystic Waterford, you'll be within a 15-minute drive of Mystic Aquarium and Institute for Exploration and Mystic Seaport. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
80 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
LCD television
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Double sofa bed
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Partially open bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Mobile key entry
Fees & policies
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott
Frequently asked questions
Does Springhill Suites by Marriott Mystic Waterford offer free cancellation for a full refund?
Yes, Springhill Suites by Marriott Mystic Waterford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Springhill Suites by Marriott Mystic Waterford?
Yes, there's an indoor pool.
Are pets allowed at Springhill Suites by Marriott Mystic Waterford?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Springhill Suites by Marriott Mystic Waterford?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Springhill Suites by Marriott Mystic Waterford?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Springhill Suites by Marriott Mystic Waterford?
No, this hotel doesn't have a casino, but Mohegan Sun Casino (18-min drive) and Foxwoods Resort Casino (25-min drive) are both nearby.
What is there to do at Springhill Suites by Marriott Mystic Waterford and nearby?
Springhill Suites by Marriott Mystic Waterford has an indoor pool and a 24-hour fitness center.
Springhill Suites by Marriott Mystic Waterford Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
December 8, 2024
DONALD
DONALD, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 3, 2024
James
James, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 26, 2024
Phil
Phil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 26, 2024
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 20, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 14, 2024
Lizbeth
Lizbeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 5, 2024
We needed a quick overnight, the staff was kind enough to make up the pullout bed for us in advance, which was above and beyond. Plus it was a very nice room.
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 4, 2024
Liset
Liset, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 2, 2024
Good staff
todd
todd, 1-night trip
Verified Expedia guest review
8/10 Very Good
September 2, 2024
The rooms were not dirty but they also were not the cleanest. The indoor pool was decent but it was very hot in the room if you were not in the pool; we liked that they provided pool towels. The breakfast was great there was a big variety of choices.
Daniel
Daniel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
September 2, 2024
RUTH
RUTH, 1-night trip
Verified Hotels.com guest review
4/10 Fair
September 2, 2024
I was very surprised pulling up to this hotel that a place so rundown could cost $300/night. The staff are doing a great job keeping an old facility clean and running but I would not stay here again at this price point.
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
September 2, 2024
It was fine.
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
August 31, 2024
Okay hotel
Room stunk. Stains on sheets.Overwhelmingly hot in pool area. Nice employees. Free breakfast better on weekdays than weekends. Good location.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
August 25, 2024
The room was fine and clean. Very convenient for dropping daughter at college. I’ve stayed here a few times. The one thing I noticed this trip was the hallway smelled very musty and not good:-(
Not sure what was going on. Rooms were fine
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
2/10 Poor
August 25, 2024
This was a $300/night room at a $50/night experience. Not at all as advertised, so please don’t waste your money. Here are some details: Bloodstained sheet, sweat stained covers, no mattress protector. Dirt and grime everywhere. Hair in the bed. Couch was disgusting. Ceilings had water damage. The room smelled like drugs. The heating unit smelled like it was about to catch fire so we slept in the cold. Staff was pathetically uninterested in our feedback. Truly the worst hotel experience of my entire life.
Sean
Sean, 1-night romance trip
Verified Expedia guest review
6/10 Good
August 24, 2024
Not a safe area around, pool small and smell chlorine very strong, breakfast was good, carpet inside rooms stinks, poor supply of toiletries
Inna
Inna, 1-night family trip
Verified Expedia guest review
4/10 Fair
August 23, 2024
Not very pleased
Thought it was going to be a newer hotel but it wasn't. Not really pleased with exercise equipment, low quality and not much to use. Pool very small and filled with little children - no place for teenage family members. Not very pleased with price either, should have looked closer at other hotels in the area. Will never stay at this hotel again.
Kraig
Kraig, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 21, 2024
Great staff. Very comfortable room
Nikki
Nikki, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
August 12, 2024
The suite satisfied our needs and staff was very friendly. The room was clean and beds comfortable. Some signs of wear and tear that could use upgraded but was fine for our 3 night stay.
David
David, 3-night family trip
Verified Expedia guest review
8/10 Very Good
August 5, 2024
Na
John
John, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
August 4, 2024
Service with a smile
Matt at the front desk was super friendly and helpful
Robert
Robert, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
July 29, 2024
Springhill Suites Waterford
great location and amenities
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
July 22, 2024
Quiet property in a nice setting very close to New London. The staff was very accommodating when I arrived in the middle of the night. My only complaint is that the property seems tired. My room had a musty smell when I arrived and the sink, shower, and toilet need to be updated. Otherwise, it was clean and well-maintained.
ERIC
ERIC, 1-night trip
Verified Expedia guest review
6/10 Good
July 20, 2024
The people were nice. Hotel was off freeway, but difficult to get in and out of. Felt more like a 2 star hotel