The Ritz-Carlton, Nanjing

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Overview of The Ritz-Carlton, Nanjing

The Ritz-Carlton, Nanjing

5.0 star property
Luxury Nanjing hotel with full-service spa, connected to a shopping center

9.6/10 Exceptional

13 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
No 18 Zhongshan Road, Xuanwu District, Nanjing, 210018
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • 24-hour room service
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Gulou

Getting around

  • Nanjing (NKG-Lukou Intl.) - 29 min drive
  • Nanjing Zhonghuamen Station - 5 min drive
  • Nanjing Station - 7 min drive
  • Nanjing (NKJ-Nanjing Rail Station) - 8 min drive
  • Xinjiekou Station - 7 min walk
  • Daxinggong Station - 8 min walk
  • Shanghailu Station - 16 min walk

About this property

The Ritz-Carlton, Nanjing

5-star luxury hotel in the heart of Gulou
You can look forward to dry cleaning/laundry services, a bar, and a 24-hour health club at The Ritz-Carlton, Nanjing. Indulge in a body treatment, a deep-tissue massage, and a facial at the onsite spa. The onsite buffet restaurant, LAVANDULA, features brunch. Free in-room WiFi is available to all guests, along with conference space and a sauna.
You'll also find perks like:
  • Swimming pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an indoor pool, and wedding services
  • A reception hall, express check-out, and concierge services
Room features
All 295 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Hydromassage showers, separate tubs/showers, and toilets with electronic bidets
  • 55-inch LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and children's slippers

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 295 rooms
  • Arranged over 62 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu
  • Bed rails

Working away

  • 10 meeting rooms
  • Conference space (20656 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 55-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

LAVANDULA - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
DAI YUET HEEN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
PIN NING FU - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
THE LOBBY LOUNGE - Onsite restaurant. Reservations are required. Open daily.
FLAIR - This rooftop bar serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 238 for adults and CNY 119 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

The Ritz Carlton Nanjing
The Ritz Carlton, Nanjing
The Ritz-Carlton, Nanjing Hotel
The Ritz-Carlton, Nanjing Nanjing
The Ritz-Carlton, Nanjing Hotel Nanjing

Frequently asked questions

Does The Ritz-Carlton, Nanjing offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Nanjing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, Nanjing?
As of September 26, 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Nanjing on October 7, 2022 start from P 15,017, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Nanjing?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Nanjing?
Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
Are pets allowed at The Ritz-Carlton, Nanjing?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Ritz-Carlton, Nanjing?
Yes, there's free self parking.
What are the check-in and check-out times at The Ritz-Carlton, Nanjing?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Ritz-Carlton, Nanjing and nearby?
The Ritz-Carlton, Nanjing has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near The Ritz-Carlton, Nanjing?
Yes, LAVANDULA offers Chinese cuisine. Nearby restaurants include 鱼酷活鱼现烤 (7-min walk), Nanjing Impressions (9-min walk), and 四川酒家 (9-min walk).
What's the area around The Ritz-Carlton, Nanjing like?
The Ritz-Carlton, Nanjing is in Gulou, a short 7-minute walk from Xinjiekou Station and 17 minutes' walk from Nanjing Presidential Palace.

Overall score and ratings

9.6

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

9.8/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

Greatest Hotel Ever
I have stayed here many times and they always exceed my expectations. Lily in the club is absolutely amazing always providing excellent service. George in housekeeping is also fantastic! The hotel is great but it is the ladies and gentlemen who work here that make every stay perfect.
Jennifer, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good hotel
The hotel is at the high end and busiest commercial area of Nanjing, parking is in a huge underground mall parking with no indication for access to hotel… All kinds of stores and restaurants around. Not far from major historical sites. Room isn’t very spacious, but super clean and well equipped. I’ve found the whole decoration a little dark. Great breakfast.
JEANCLAUDE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Absolutely amazing! Everything was perfect.
Jennifer, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Ping Chiao, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yong, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super friendly and a seamless service we can expect. Truly the best hotel. Also, the head concierge is very kind and nice to all the guests. I expect to be back in the hotel for my next business trip.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fang, 2-night trip
Verified Hotels.com guest review