All properties in Wuxi, Jiangsu, China

Pullman Wuxi New Lake

Luxury hotel in Bin Hu District with 3 restaurants and indoor pool

  • Free WiFi and free parking

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1 / 45Hotel Bar
  • Below expectation, far from everywhere, unknowledgeable staff, old property, not as good…

    May 1, 2021

  • Maybe it’s just me but there is no air conditioning in April and felt odd. Only heat or…

    Mar 31, 2021

See all 38 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 404 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants
  • Indoor pool
  • Fitness center
  • Business center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Bin Hu District
  • Wuxi Museum - 8.2 mi / 13.1 km
  • Nanchan Temple Antique Market - 9.3 mi / 15 km
  • Wuxi Grand Orient Department Store - 10 mi / 16.1 km
  • Center 66 - 10 mi / 16.1 km
  • Suning Plaza - 10.1 mi / 16.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Executive Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Superior Suite, 1 King Bed
  • Superior Suite, 1 King Bed


  • In Bin Hu District
  • Wuxi Museum - 8.2 mi / 13.1 km
  • Nanchan Temple Antique Market - 9.3 mi / 15 km

What’s around


  • In Bin Hu District
  • Wuxi Museum - 8.2 mi / 13.1 km
  • Nanchan Temple Antique Market - 9.3 mi / 15 km
  • Wuxi Grand Orient Department Store - 10 mi / 16.1 km
  • Center 66 - 10 mi / 16.1 km
  • Suning Plaza - 10.1 mi / 16.2 km
  • Three Kingdoms City (Southeast Gate) - 10.3 mi / 16.6 km
  • Tai Hu - 11.8 mi / 19 km

Getting around

  • Wuxi (WUX-Shuofang) - 13 min drive
  • Yixing High-Speed Railway Station - 31 min drive
  • Suzhou North Station - 31 min drive
  • Suzhou Railway Station - 33 min drive

At a glance

Hotel size

  • This hotel has 404 rooms


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 3 restaurants
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


La Cuisine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Le Chinois Chinese - This restaurant specializes in regional cuisine and serves lunch and dinner. Open daily.

The Banzai - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Aqua Lounge - This café serves light fare only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Pullman New Hotel Wuxi Lake
  • Pullman Wuxi New Lake Hotel
  • Pullman Wuxi New Lake Hotel Wuxi
  • Pullman Wuxi New Lake
  • Pullman Wuxi New Lake Hotel
  • Pullman New Lake Hotel
  • Pullman New Lake
  • Pullman Wuxi New Lake Wuxi

Optional extras

Rollaway beds are available for an additional charge


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Pullman Wuxi New Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Yuya's (5.4 mi), Starbucks (5.7 mi), and Pizza Hut (5.8 mi).
  • Pullman Wuxi New Lake has an indoor pool and a fitness center.
  • 6.0.Good

    Overnight treat - spoilt because no restaurants open neither was the bar

    Pamela, 1 night trip, Aug 16, 2020

    Verified guest review

  • 10.0.Exceptional

    100% recommend for group and family-friendly

    We went to Wuxi for travel on holiday and we booked 3 rooms for 9 person. Chek-in process was great and fast, that gave us a very good impression. The room was full equipped and was very capacious and brightness with a seperate tub. I think the area of the room was almost 50 square meter. Very very perfect for those families who have babies. Location was not as good as those in cities, however we were a self-driving trip so it didn't matter too much. It took only 15-min to the city.

    LEI, 1 night family trip, Apr 5, 2019

    Verified guest review

  • 10.0.Exceptional

    Second time staying here. As good as the last time

    1 night business trip, Apr 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good hotel for business trip

    Hotel itself is perfect except location. It is at the side of new development zone, transportation other than taxi rest are not convenient. Room spacious, staffs are all helpful and friendly.

    Wai Shan Anita, 3 night business trip, Mar 5, 2019

    Verified guest review

  • 10.0.Exceptional

    Good hotel with polite staff

    Overall a good hotel, but there's nothing much in the surrounding areas.

    1 night business trip, Oct 19, 2018

    Verified guest review

  • 2.0.Poor

    Balmy in Wuxi

    You cannot control the AC, so despite rigorous promises by the manager that he would fix it, the room stayed s balmy 80 degrees! It’s infuriating. A booked the Pullman because I wanted a brand I could trust. Sleepless in the Sauna. They control the temperature centrally at 79 degrees.

    Paul, 1 night business trip, Oct 13, 2018

    Verified guest review

  • 10.0.Exceptional

    Comfortable & Enjoyable stay. Excellent service!

    Pullman Wuxi less than 15min away from airport. Happy to be picked up as we arrived late night. We didn’t see the taxi queue at the arrival hall. Transfer to hotel was quick. 3 persons came to pick us. They carried a card that bore my initials as instructed. Driver 1 took 2 luggage & both of us. Another concierge staff, Spark, with whom I was writing back & forth with, drove a Pullman van that carried our equipment bag. 2 bottles of mineral water were kept for us in our car. Arrived at hotel check-in desk, the female & male staff did a quick checkin for us. Gave us enough access cards to use, quickly assigned our unit. They did not introduce the hotel to us. But Jin, the guest relations, handed me her card, told me if I needed help just call her. She informed me about the breakfast floor, gym etc. She & Spark & another concierge staff helped us with our luggage. They spoke English! Room was spacious with lots of space for 3 pieces of luggage, lots of drawers & cabinets to store our clothes & shoes! Bathroom amenities were sufficient. Iron board, umbrella & an electric kettle plus all the cups & glasses & mineral water were all there. A few problems surfaced: 1. Bathroom - ‘fishtank’ type, we put the blind down. 2. See-through bathroom door, couldn’t close due to uneven floor. 2307. 3. Room faced a piece of land which was under construction. The noise didn’t affect us as we left early for our events. 4. Window ledge dusty.

    Tiffy, 4 night trip, Jul 17, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Hotel! But far from everywhere else.

    The hotel is of excellent standards. Very clean and comfortable. Service was good too. I like that there were many lifts and they were fast and efficient. But pity the location was a big minus. It was far away from everywhere else. Not even a convenience store nearby.

    Carolyn, 4 night trip with friends, Jul 17, 2018

    Verified guest review

  • 10.0.Exceptional

    Business trip, good hotel indeed


    Kwok Keung, 2 night business trip, May 11, 2021

    Verified guest review

  • 10.0.Exceptional

    Good hotel good stay

    I live in here few times already. The hotel is comfortable and surrounding is very silent. And Wuxi is very quiet as well. I like this hotel.

    Kwok Keung, 2 night business trip, May 5, 2021

    Verified guest review

See all 38 reviews