See all properties

The Marco Polo

4.0 star property
Suburban West Mackay hotel with outdoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Marco Polo

Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Pool
  • Free parking
  • Air conditioning
  • Free WiFi
  • Laundry facilities

Main amenities (11)

  • Weekly housekeeping
  • Outdoor pool
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Laundry facilities
  • Coffee/tea maker
  • Bathtub or shower
The price is P4,306
P4,736 total
includes taxes & fees
Jan 24 - Jan 25

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Family Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Standard King Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Spa Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe King Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Multiple Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Standard Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Spa

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Spa

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Twin Bed and 1 King Bed

View all photos for Deluxe King

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mackay Resort Motel

Pool
Free parking
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (919)
The price is P4,496
P4,945 total
includes taxes & fees
Feb 6 - Feb 7
Mackay Resort Motel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
46 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Caneland Central - 2 min drive
  • Mackay Enertainment and Convention Centre - 2 min drive
  • Bluewater Lagoon - 2 min drive
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 3 min drive

Getting around

  • Mackay, QLD (MKY) - 7 min drive
  • Mackay Station - 5 min drive
  • Mapalo Station - 16 min drive
  • Aminungo Station - 19 min drive

Restaurants

  • ‪The Coffee Club - ‬2 min drive
  • ‪KFC - ‬12 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive
  • ‪Red Rooster - ‬20 min walk

About this property

The Marco Polo

When visiting Mackay, The Marco Polo is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 7:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 22-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Weekly housekeeping
  • Restaurant dining guide

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 15.0 per stay

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

Best Western Marco Polo Mackay Motel
Best Western Marco Polo Motel
Best Western Marco Polo
The Marco Polo Hotel
The Marco Polo West Mackay
Best Western Marco Polo Mackay
The Marco Polo Hotel West Mackay

Frequently asked questions

Is there a pool at The Marco Polo?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at The Marco Polo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Marco Polo?
Yes, there's free self parking.
What are the check-in and check-out times at The Marco Polo?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
What is there to do at The Marco Polo and nearby?
The Marco Polo has an outdoor pool.
What's the area around The Marco Polo like?
The Marco Polo is in West Mackay, a short 20-minute walk from Jubilee Park.

The Marco Polo Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Light outside room window runs all night shining in bedroom. Rooms not serviced, given wrong room to start with. No hours on door for reception. Young man on reception at check in was lovely.
Andrea, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Roy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Philip, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

1 night only
The room was great. The bathroom is dangerous with a bath/shower that is hard to get in and out of without slipping. The bathroom is also like a sauna due to no coverings on the windows which is a easy fix.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Comfortable
Comfortable room that has been recently updated. Friendly check in. One night stay as travelling through and would return again
Torrens, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend. affordable clean spacious
I very much enjoyed my stay at Marco Polo hotel. I will be staying again on my frequent visits to Mackay. Theste checkin was easy, room was clean, spa tub jets only half worked but bathroom was biggest I've ever seen in a hotel. Overall I recommend staying here without question.
Ian, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Very good for its purpose
Kellie, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Charlene, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Eddie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable and great value
Marlene, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Terry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Burnie is the best friendliest host at any motel I’ve stayed at. The flowers at reception are as gorgeous as she is!!
Marion, 2-night business trip
Verified Wotif guest review

10/10 Exceptional

Happy as
Tracy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value, Bernie was a great host, my room was ready when I arrived, very neat and tidy and smoker friendly.
Ronald, 1-night trip
Verified Lastminute guest review

10/10 Exceptional

Very modern. Great prices. Ill be back
Bridget, 1-night business trip
Verified Expedia guest review

6/10 Good

Michael, 6-night trip
Verified Wotif guest review

10/10 Exceptional

Handy to the city and to the mountains
Lindsay, 1-night trip
Verified Wotif guest review

8/10 Very Good

Covered parking outside each unit. Comfortable bed. Good bathroom.
Cathy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, beautiful spa room, excellent meal
Peter, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Heidi, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice, quiet place to stay. Room serviced our needs for the night. Only small criticism was that there was only one remote for both air cons and both tvs so we had to keep going back and forth with them and the WiFi wouldn’t connect. And possibly could have done with spare blankets or thicker blankets on the beds.
Kylie, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Amazing would come back
Gabrielle Willow, 2-night romance trip
Verified Wotif guest review

8/10 Very Good

Diane, 1-night trip
Verified Hotels.com guest review