InterContinental Sanctuary Cove Resort, an IHG Hotel

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Overview of InterContinental Sanctuary Cove Resort, an IHG Hotel

InterContinental Sanctuary Cove Resort, an IHG Hotel

5.0 star property
Sanctuary Cove beachfront hotel with 2 restaurants and pool bar

8.8/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Manor Circle, Hope Island, QLD, 4212
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 5 outdoor tennis courts
  • Health club
  • Valet parking
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (surcharge)
  • Microwave

Choose dates to view prices

About this area

What's nearby

  • In Sanctuary Cove
  • Warner Bros. Movie World - 14 min drive
  • Dreamworld - 15 min drive
  • Wet'n'Wild Gold Coast - 22 min drive
  • Surfers Paradise Beach - 32 min drive
  • Slingshot - 33 min drive
  • Cavill Avenue - 39 min drive

Getting around

  • Coolangatta Airport (OOL) - 49 min drive
  • Helensvale Station - 17 min drive
  • Gold Coast City Coomera Station - 17 min drive
  • Pimpana Ormeau Station - 22 min drive

About this property

InterContinental Sanctuary Cove Resort, an IHG Hotel

5-star luxury hotel in the heart of Sanctuary Cove
Consider a stay at InterContinental Sanctuary Cove Resort, an IHG Hotel and take advantage of 18 holes of golf, a marina, and a poolside bar. For some rest and relaxation, visit the hot tub. Enjoy international cuisine, garden views, and brunch at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • 2 outdoor pools with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), bike rentals, and 5 outdoor tennis courts
  • Concierge services, coffee/tea in the lobby, and a front desk safe
  • Guest reviews give good marks for the beach locale and helpful staff
Room features
All 251 rooms include comforts such as 24-hour room service and furnished balconies, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with bathtubs and free toiletries
  • 50-inch LED TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 251 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite valet parking (AUD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
  • Free 24-hour offsite parking within 656 ft

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's club (surcharge)
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Access to nearby outdoor pool
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Boat tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Health club
  • 18 holes of golf
  • 2 outdoor pools
  • Marina
  • Spa tub
  • 5 outdoor tennis courts

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish
  • Thai
  • Turkish

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Dining

The Fireplace - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Cove Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Full breakfast is offered for an extra charge of AUD 45 per person (approximately)
  • Late check-out can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 1.5 percent
  • Microwaves are available for AUD 40.00 per stay

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AUD 75.0 per night
  • Children's club access is available for an extra charge

Parking

  • Valet parking costs AUD 15.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

Frequently asked questions

Does InterContinental Sanctuary Cove Resort, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Sanctuary Cove Resort, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at InterContinental Sanctuary Cove Resort, an IHG Hotel?
As of October 1, 2022, prices found for a 1-night stay for 2 adults at InterContinental Sanctuary Cove Resort, an IHG Hotel on October 4, 2022 start from P 18,735, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at InterContinental Sanctuary Cove Resort, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Sanctuary Cove Resort, an IHG Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at InterContinental Sanctuary Cove Resort, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InterContinental Sanctuary Cove Resort, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at InterContinental Sanctuary Cove Resort, an IHG Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge. Express check-in and check-out are available.
What is there to do at InterContinental Sanctuary Cove Resort, an IHG Hotel and nearby?
Practice your swing on the tennis courts. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. InterContinental Sanctuary Cove Resort, an IHG Hotel also has a health club and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near InterContinental Sanctuary Cove Resort, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Ioesco Cafe Cucina (5-min walk), Dragon Cove Chinese Cuisine (5-min walk), and George's Paragon (7-min walk).
Does InterContinental Sanctuary Cove Resort, an IHG Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around InterContinental Sanctuary Cove Resort, an IHG Hotel like?
InterContinental Sanctuary Cove Resort, an IHG Hotel is in Sanctuary Cove. Popular attractions include Warner Bros. Movie World, which is 14 minutes away by car.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

Great grounds, beds and pillows not to comfy. No TV for the first 3 hours, until they could get someone to fix.
Lisa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

We tried the breakfast one of the days. And never have I felt worse and regretted deeply I went. Hardly nothing left. Service was not available for ordering coffee or tea. Service takes too long time. Food not extraordinary at all. It’s like eat and leave asap.
Annette, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

ALAN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with excellent service
A phenomenal place to stay. Great location, really clean, awesome buffet breakfast, lots of restaurants and bars a short walk (or golf buggy ride) away, and the best service and staff I have seen in years - every single member of their staff was helpful, friendly, and approachable - honestly, I couldn’t have been happier!
David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would go there again
Mathew, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Jasmine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The best place I have stayed in Gold Coast.
Fernando, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Dean A, 4-night trip
Verified Wotif guest review