The Little River Railroad and Lumber Company Museum - 7 min walk
Great Smoky Mountains Heritage Center - 2 min drive
Cades Cove - 23 min drive
Getting around
McGhee Tyson Airport (TYS) - 32 min drive
Restaurants
Townsend Abbey - 7 min walk
The Artistic Bean - 14 min walk
Apple Valley Cafe - 4 min drive
Riverstone Family Restaurant - 3 min drive
Burger Master Drive In - 3 min drive
About this property
Best Western Cades Cove Inn
Best Western Cades Cove Inn puts you just a 5-minute drive from Great Smoky Mountains National Park. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and full breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Working away
Business center
Services
24-hour front desk
Facilities
Fitness center
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend
Frequently asked questions
Are pets allowed at Best Western Cades Cove Inn?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Cades Cove Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Cades Cove Inn?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Cades Cove Inn and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Cades Cove Inn like?
Best Western Cades Cove Inn is a short 7-minute walk from Dark Island Swinging Bridge and 2 minutes' walk from Shadows of the Past Hiking/Biking Trail. Travelers love the hotel's prime location.
Best Western Cades Cove Inn Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
January 7, 2025
Nice place to stay with family.
Stopped here on our way to FL with the whole family. The rooms were clean and breakfast in the morning was good. My kiddos enjoyed the variety of cereal and hot food offered. The waffles were a hit with our oldest. Overall a great place to stay with no complaints and great staff. The Mountain views are always beautiful even in the winter and we saw a rainbow over the mountains from the breakfast area in the morning. Definitely would stay here again.
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
January 6, 2025
Terrible, horrible, AWFUL!
Nothing worked. Hot tub didn’t work, ac didn’t work, remote for tv didn’t work. They didn’t serve breakfast because only “10” people stayed there. Didn’t know that made a difference. Tried calling the office for 2 hours no one would answer. Office closes at 10:00 and are only able to communicate via phone. Which they did not answer. Employee was of no assistance, extremely rude, and not helpful. Tried contacting hotels.com to be moved to another hotel and was unsuccessful with that as well. All around very bad experience
Miranda
Miranda, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
December 30, 2024
Brittany
Brittany, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 24, 2024
Wish I could give more than 5 stars!
Highly recommend! We’ve rented multiple cabins and hotel rooms in the area over the past 20 years. This is by far the cleanest and quietest accommodations we’ve ever stayed in. The breakfast was better than most restaurants as well. The hotel staff was friendly and attentive.
Jerry
Jerry, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
December 21, 2024
Lonnie
Lonnie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 12, 2024
Jacob
Jacob, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 3, 2024
Anita
Anita, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 27, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
November 19, 2024
Beware
Roach infested room. Walked in walked right out
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 10, 2024
Kari
Kari, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 6, 2024
The room was clean and the staff, friendly/professional.
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
October 29, 2024
So so stay
Employees at the front desk were not very friendly. Also the light above the sink did not work. All other lighting in room was very dim. Shower was stopped up, temp of water in shower was Luke warm. Ironing board was broke.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 25, 2024
Donna Ranee
Donna Ranee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 24, 2024
Great clean and quiet with a nice breakfast
Brandy
Brandy, 2-night trip
Verified Hotels.com guest review
6/10 Good
October 17, 2024
Kathy
Kathy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 11, 2024
Awesome Townsend stay!!!
The hotel was great, the staff was awesome. Very friendly, and had a great sence of humor. Took care of anything we needed. Its been updated and very nice and clean. Dog friendly which is a plus always, since my big boy travels with me a lot. Will definitely stay again and highly recommend.
Kristy
Kristy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 10, 2024
Well worth the price!
The room and grounds were very clean and well kept. We were met at the counter with smiling faces and great personalities. We took our dog with us and they were very accommodating. We actually stayed a second night. It was very quiet there, with rocking chairs outside the rooms for outdoor relaxation. Beds were comfortable.
The breakfast was good. The breakfast area was continuously cleaned after guests came and went. Counters were immaculately kept. If we're ever in the area again, we will definitely stay here!
Roger
Roger, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 6, 2024
Charles
Charles, 1-night trip
Verified Expedia guest review
6/10 Good
October 5, 2024
Thanks for the stay
Debbie
Debbie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
October 2, 2024
Very quite and comfortable beds.
James
James, 3-night trip
Verified Expedia guest review
10/10 Exceptional
September 29, 2024
Jamie
Jamie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 27, 2024
Logan
Logan, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
September 26, 2024
Awesome Hotel
Joe
Joe, 2-night trip
Verified Expedia guest review
8/10 Very Good
September 24, 2024
Safe, quiet, clean. Friendly and attentive staff. Hot breakfast was especially good. Easy access to the park. Bed/pillows were comfortable.