Brownstone Exploration & Discovery Park - 9 min drive - 9.9 km
TPC River Highlands - 9 min drive - 7.7 km
Wadsworth Mansion - 12 min drive - 10.2 km
Getting around
Bradley Intl. Airport (BDL) - 30 min drive
New Haven, CT (HVN-Tweed - New Haven Regional) - 35 min drive
Oxford, CT (OXC-Waterbury - Oxford) - 37 min drive
Meriden Station - 10 min drive
Berlin Station - 11 min drive
Hartford Union Station - 16 min drive
Restaurants
McDonald's - 8 min walk
Starbucks - 10 min walk
McDonald's - 3 min drive
Dairy Queen - 3 min drive
Taco Bell - 3 min drive
About this property
Quality Inn Cromwell - Middletown
Located near a train station, Quality Inn Cromwell - Middletown is a great choice for a stay in Cromwell. Guests can grab a bite to eat at the coffee shop/cafe and visit the health club for a workout. A snack bar/deli and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
77 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 20
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (1 total, up to 30 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Off-leash area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Other information
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Coffee shop
Coffee/tea in a common area
Barbecue grills
Shared microwave
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Ice skating
Fishing
Golfing nearby
Ski lessons nearby
Snowboarding nearby
Working away
24-hour business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Television in common areas
Health club
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: USD 100.00 per stay
Optional extras
Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)
Late check-in between noon and 4:00 PM can be arranged for an extra charge of USD 40.00
Late check-out can be arranged for an extra charge of USD 40.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.00 per night
Pets
Service animals exempt from fees
Pet deposit: USD 150.00 per stay
Pets are allowed for an extra charge of USD 25.00 per pet, per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell
Frequently asked questions
Does Quality Inn Cromwell - Middletown offer free cancellation for a full refund?
Yes, Quality Inn Cromwell - Middletown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn Cromwell - Middletown?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 25.00 per pet, per night, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Quality Inn Cromwell - Middletown?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn Cromwell - Middletown?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 40.00 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Quality Inn Cromwell - Middletown and nearby?
Have fun with onsite winter activities like ice skating. Additional recreation nearby includes casino gaming. Enjoy amenities like a health club, a picnic area, and a garden.
Does Quality Inn Cromwell - Middletown have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Quality Inn Cromwell - Middletown like?
Quality Inn Cromwell - Middletown is located on the Cromwell Strip, a short 11-minute walk from Cromwell Commons Shopping Center.
Quality Inn Cromwell - Middletown Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
5.8/10
Amenities
6.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
November 4, 2024
Lisa
Lisa, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
November 3, 2024
This hotel needs upgrades badly.
Dana
Dana, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
November 3, 2024
Raquel
Raquel, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
November 3, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
November 2, 2024
Noisy and outdated
It was not the cleanest hotel I’ve stayed in. The bathroom was dirty. Nothing was dusted.
Melissa
Melissa, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
October 28, 2024
Wouldn’t stay again
It was very dirty. The towels had had on them. The bathroom had false eyelashes on the floor the comforters were stained. The carpets were dirty in the halls and in the room.
Allan
Allan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 23, 2024
Nice
Very comfortable place, nice relaxed atmosphere
martin
martin, 7-night business trip
Verified Hotels.com guest review
4/10 Fair
October 16, 2024
Roxanne
Roxanne, 4-night trip
Verified Hotels.com guest review
6/10 Good
October 14, 2024
Not like pictures
I was greeted by a host behind a plastic partition. Very awkward! Hotel is old and not polished at all. No carafe in the coffee pot. Shower curtain was dirty w mold/mildew and room had unpleasant odor. We were in at 10 PM and out early so was not going to make a fuss but will definitely not stay here again!
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
October 4, 2024
It was horrible I didn’t stay
Carolyn
Carolyn, 7-night trip
Verified Hotels.com guest review
4/10 Fair
September 29, 2024
Krystal
Krystal, 1-night trip
Verified Hotels.com guest review
2/10 Poor
September 29, 2024
Not so good
Kellie
Kellie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
September 20, 2024
I found the service to be adequate, for the most part. However, I asked for a wakeup call for two of the mornings of my stay, and np call was received
Karen
Karen, 4-night trip
Verified Hotels.com guest review
4/10 Fair
September 3, 2024
Kimberly
Kimberly, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
August 26, 2024
Ripped furniture, dark hallways, crappy breakfast, scary elevator, mold on the ceilings, scuff marks on the walls, cheap fitness center. There is no quality in this Quality Inn.
marc
marc, 2-night trip
Verified Hotels.com guest review
4/10 Fair
August 24, 2024
Breakfast had no diet sugar of any sort and I am a diabetic. Also the half & half had only 1 serving. Went to ask the desk clerk who was busy on his phone on a personal call and not in any hurry to talk to me. He finally talked and told me “Oh yea, I need to go in there. He did, but they had no diet sugar substitute and pointed at the sugar. He did replenish the half & half
Arthur
Arthur, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
August 20, 2024
Had know hot water. The shower ran so slow that you wouldn't be able to get the shampoo out of your hair. The carpet in the hall way was dirty. The Elevator did not work some times. I'm so upset about my stay!
Valerie
Valerie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
August 15, 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
2/10 Poor
August 14, 2024
Don't recommend very dirty
Bathroom and room were flithy hallways smelled bad there was blood on the wall shower curtain stained all over stains on the sheets
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
August 11, 2024
Ji
Ji, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 10, 2024
No Issues with our stay
No issues with my stay. The pillows and bed were a bit uncomfortable but manageable. The breakfast was ehh, only had pancakes, cold cereal, muffins, and warm juice.
Antonio
Antonio, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 8, 2024
One of the best stays. Really simple, clean, amazing atmosphere
Branka
Branka, 1-night business trip
Verified Expedia guest review
6/10 Good
August 5, 2024
Rates for this property are a bit high for the conditions and needs renovations