Hyatt Place Roanoke Airport/Valley View Mall is just 2.5 mi (4.1 km) from the airport and offers a free shuttle (available on request). After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a fitness center and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
126 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Transfers
Free airport shuttle from 5 AM to midnight*
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
Business center
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Housekeeping (on request)
In-room safe (laptop compatible)
Special features
Dining
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
Frequently asked questions
Does Hyatt Place Roanoke Airport/Valley View Mall offer free cancellation for a full refund?
Yes, Hyatt Place Roanoke Airport/Valley View Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Roanoke Airport/Valley View Mall?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Place Roanoke Airport/Valley View Mall?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Roanoke Airport/Valley View Mall?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Hyatt Place Roanoke Airport/Valley View Mall?
Yes, a free airport shuttle is available from 5 AM to midnight on request.
What are the check-in and check-out times at Hyatt Place Roanoke Airport/Valley View Mall?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hyatt Place Roanoke Airport/Valley View Mall and nearby?
Hyatt Place Roanoke Airport/Valley View Mall has an indoor pool and a fitness center.
Are there restaurants at or near Hyatt Place Roanoke Airport/Valley View Mall?
Yes, there's an onsite restaurant, Gallery Kitchen.
What's the area around Hyatt Place Roanoke Airport/Valley View Mall like?
Hyatt Place Roanoke Airport/Valley View Mall is a short 8-minute drive from Roanoke Regional Airport (ROA) and 8 minutes' walk from Valley View Mall.
Hyatt Place Roanoke Airport/Valley View Mall Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
December 19, 2024
Sidonia
Sidonia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 18, 2024
Jesse
Jesse, 1-night trip
Verified Hotels.com guest review
6/10 Good
December 13, 2024
turn off the alarm clock!
Friendly staff, but alarm clock was on the whole night in one of the adjacent rooms, keeping us awake.
Henk
Henk, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 11, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
4/10 Fair
December 9, 2024
Severly Disappointed
The desk leg is bent, the area below the sink is missing, and the top of the room separator has not been dusted. I was given a room that should have been off market. I used to work at the front desk for Days Inn years ago and know the process.
Shedderick
Shedderick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 2, 2024
Deasha
Deasha, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 30, 2024
adam
adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 30, 2024
Grover
Grover, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 24, 2024
Dora
Dora, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 24, 2024
Great for big families and furbabies.
Was traveling with 3 kids (2 of them are adults) and a small dog. Hotel room was very nice and spacious. I only wished it had a microwave.
JENIFER
JENIFER, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 22, 2024
Ulric
Ulric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 19, 2024
Shelley
Shelley, 1-night trip
Verified Hotels.com guest review
6/10 Good
November 19, 2024
John
John, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 16, 2024
Great location, very clean and great price!!
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 8, 2024
Family trip
I asked for a lower level floor and they put us on the 6th floor, and it wasn’t the deluxe King suite that we reserved. I called them and had them switch us to the 1st floor & it was confirmed but when we arrived, I was told that the room wasn’t available??!! The next morning I called the front desk and a different person moved us to a 3rd floor deluxe King suite. She was awesome. Very nice and accommodating. That’s why I gave 4 stars. Also note that the bathroom/shower area is very small at this hotel but the free breakfast is pretty good.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 3, 2024
Great Stay!
It was a quick overnight trip and the hotel was clean and comfortable. The staff was warm and welcoming. It’s located near a Macy’s, Wal-Mart and Target. There are also a number of restaurants nearby.
Verified traveler
1-night business trip
Verified Hotels.com guest review
2/10 Poor
October 19, 2024
Racial profiling
I checked in Thursday October 17th my aunts funeral Friday. Friday morning I woke up went down to lobby with my back pack to read since it was early didn’t want to wake my wife and son up. The front desk clerk turn tv off as requested but then ask me did I belong in the hotel and was I a guest. The cook that morning also was looking at me like I was someone off the streets. I had shorts and sweatshirt on I felt racial profile because they didn’t ask any other guest these questions who was down there. I stay at this hotel every time I visit Roanoke VA but never again
Anthony
Anthony, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 18, 2024
Great place to stay!
Pet friendly- however, one client called the front desk on my dog barking at them as they arrived. Maybe pet rooms should be separate from others who don’t have their pets with them. Love the hotel and staff; great place to stay with my little 4-legged friend. Thanks !!
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
October 11, 2024
This hotel is in need of an upgrade or two!
michael
michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 25, 2024
Short Trip to Roanoke, VA
Newer hotel, very clean and in a great location near lots of restaurants. The staff were very friendly and helpful as well. Would definitely stay at this Hyatt Place Hotel again when traveling in the area!
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 23, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 21, 2024
Enjoyable excaet for no restaurant or bar on site.
France
France, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 18, 2024
Great Hotel at Roanoke airport!
I arrived at 8:00pm and the person at the front desk was very welcoming and got my room and keys fast!
Juan
Juan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
September 16, 2024
Great location, nice to have breakfast included. Clean and modern.