I absolutely loved staying at this "hostel" which honestly is like the glamping of hostels. The staff was incredibly nice, helpful and knowledgeable of everything to do in Tulum, other towns, and the hostel itself. The noise from the parties wasn't overwhelming and they always finished right on time. The beds were comfortable and clean. I had a medical emergency in the middle of the night and Lorenzo, the security man and Salvador, at the reception, helped me so much. I felt incredibly safe and accompanied the entire time. I am still so grateful to them for what they did and the fact that they kept checking up on me. You can walk many places and take the local Colectivo to the hotel zone. You walk downtown and it's super safe! I really enjoyed staying here, highly recommend it.