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All properties in Mazatlan, Sinaloa, Mexico

The Palms Resort of Mazatlan

3-star beachfront resort with outdoor pool, near El Cid Country Club Golf Course

  • Free WiFi and free parking
From
P3,273

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  • The Palms Resort of Mazatlan
  • The Palms Resort of Mazatlan
  • Beach
  • Poolside Bar
  • The Palms Resort of Mazatlan
The Palms Resort of Mazatlan. Image 1 of 39.
1 / 39The Palms Resort of Mazatlan
Av. Camaron Sabalo 696, Zona Dorada, Mazatlan, 82110, SIN, Mexico
8.0.Very good.
  • Restaurante La Panamá lo mejor

    Oct 16, 2021

  • I like the service , I don’t like that the rooms has mosquitos a lot, and how if you don’…

    Sep 13, 2021

See all 1,040 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Transport options
Dining options
Convenient

The following facilities or services will be unavailable from July 1 2021 to March 31 2023 (dates subject to change):
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 190 smoke-free guestrooms
    • Daily housekeeping
    • On the beach
    • Restaurant and bar/lounge
    • 1 outdoor pool
    • Breakfast available

    Feel at home

    • Children's pool
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Garden

    What’s around

    • In Zona Dorada
    • El Cid Country Club Golf Course - 22 min walk
    • Playa Brujas - 1 min walk
    • Islands and Protected Areas of the Gulf of California - 11 min walk
    • Punta Camaron Beach - 20 min walk
    • Sea Shell City Museum - 23 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite, Ocean View
    • Superior Room, 1 Queen Bed, Ocean View
    • Superior Room, 1 Queen Bed, Mountain View
    • Standard Room, 2 Double Beds, Mountain View
    • Standard Room, 2 Double Beds, Ocean View

    What’s around

    Landmarks

    • In Zona Dorada
    • El Cid Country Club Golf Course - 22 min walk
    • Playa Brujas - 1 min walk
    • Islands and Protected Areas of the Gulf of California - 11 min walk
    • Punta Camaron Beach - 20 min walk
    • Sea Shell City Museum - 23 min walk
    • The Mazatlan Malecón - 33 min walk
    • Monument to the Family - 33 min walk
    • Cerritos Beach - 2.9 mi / 4.6 km
    • Plaza de Toros - 2.4 mi / 3.9 km
    • Galerias Mazatlan - 2.5 mi / 4 km

    Getting around

    • General Rafael Buelna Intl. Airport (MZT) - 33 min drive
    Profile: Zona Dorada

    Profile: Zona Dorada

    Zona Dorado, the golden zone, features luxury hotels about a 15-minute taxi ride from Mazatlan’s downtown. The Sea Shell City Museum has a kaleidoscopic collection of intricate and beautiful shells, and you can buy a variety of handicrafts and trinkets made from these natural ornaments.

    In the evenings, you can party at the Fiesta Land complex, a surreal castle built in Moorish style and home to an exciting selection of bars, restaurants, and clubs. With its 3 floors of pulsating music and frenetic dancing, Valentino’s is the place to let your hair down into the wee hours.

    map
    See on map
    Av. Camaron Sabalo 696, Zona Dorada, Mazatlan, 82110, SIN, Mexico

    At a glance

    Hotel size

    • This hotel has 190 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Swim-up bar
    • Poolside bar

    Things to do

    • Number of outdoor pools - 1
    • Children's pool
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 7973
    • Conference space size (meters) - 741
    • Conference center

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Restaurant Panama - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

    Pool Bar - Onsite cocktail bar. Open daily.

    Bálamo Bar - Onsite bar. Open daily.

    Fees & policies

    Optional extras

    • Breakfast costs between MXN 265 and MXN 400 for adults, and MXN 265 and MXN 400 for children (approximately)

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 8:00 AM to 8:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Palms Mazatlan
    • Palms Resort Mazatlan
    • The Palms Of Mazatlan Mazatlan
    • The Palms Resort of Mazatlan Resort
    • The Palms Resort of Mazatlan Mazatlan
    • The Palms Resort of Mazatlan Resort Mazatlan

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, The Palms Resort of Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
    • Yes, there's an onsite restaurant, Restaurant Panama. Nearby restaurants include La Mazatleca (4-min walk), La Concha (4-min walk), and Fat Fish (6-min walk).
    • Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a garden.
    8.0.Very good.
    • 10.0.Exceptional

      staff are very friendly,kind and professional

      Ricardow, 1 night family trip, Sep 6, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing

      Mazatlan is absolutely beautiful and still not spoiled by tourists, the location of the hotel is perfect there is a green bus that stop right in front of the hotel and he says Sabalo to center it’s only 11.50 pesos and he will take you right into the center of town which is absolutely beautiful the swimming pool is perfect the staff is fantastic and very accommodating and food is absolutely fantastic, this hotel overall is a good choice and a bargain, we will stay here again

      Jose, 5 night trip with friends, Sep 5, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      I ve staying in the Palms Resort for so many years Family friendly oriented Staff is the best

      Mario, 3 night trip, Sep 5, 2021

      Verified Expedia guest review

    • 8.0.Very good

      The place is clean and cozy. I found it relaxing.

      Sonia, 3 night family trip, Sep 2, 2021

      Verified Expedia guest review

    • 8.0.Very good

      the staff of valet was terrebo

      José, 3 night family trip, Aug 29, 2021

      Verified Expedia guest review

    • 8.0.Very good

      The property was ok. It wasn't the best ever but it was comfortable. I did not like having to show proof of vaccination. The one thing I would say is you will pay double onsite versus booking and paying via Expedia. Hint Hint

      Manuel, 2 night trip, Aug 27, 2021

      Verified Expedia guest review

    • 6.0.Good

      Staff was great for the most part. Mainly front desk and bellhops. Very friendly! As far as the property, there is a lot of improvement that could be done. In the room, our curtains would not close completely because of how old the rails are. The sink was clogged, in the shower, there were two screws in the shower drain cover that were protruding and it is dangerous. The safe was not working, so maintenance came up to the room and they could not fix it. The AC was not cooling enough so maintenance came to the room and just said that 23 degrees was cool enough and did not do anything. I kept adjusting it and was able to finally fix it. We were very happy to see all the Covid protocols that were in place. Surprisingly, the hotel was very quiet, which was a big . It is also great that they now have the Panama restaurant downstairs. Food was delicious and prices are good. Employees were great! Overall, it was a good experience.

      Jorge, 7 night family trip, Aug 27, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The pool was nice!

      Mario, 3 night romance trip, Aug 19, 2021

      Verified Expedia guest review

    • 8.0.Very good

      R

      4 night family trip, Aug 13, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Our stay is always great at the Palm Resort.

      1 night family trip, Aug 13, 2021

      Verified Hotels.com guest review

    See all 1,040 reviews