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Sheraton Hong Kong Hotel & Towers

Photo gallery for Sheraton Hong Kong Hotel & Towers

Exterior
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, laptop workspace, blackout drapes
Premium bedding, in-room safe, laptop workspace, blackout drapes
Premium bedding, in-room safe, laptop workspace, blackout drapes

Overview of Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers

5.0 star property
Luxury hotel with 1 outdoor pools, connected to a shopping center, near Victoria Harbour

8.6/10 Fabulous

1,032 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is P 11,195
Price available on 03/10/2023
Map
20 Nathan Road, Tsim Sha Tsui, Kowloon

Room options

About this area

What's nearby

  • In Tsim Sha Tsui
  • Victoria Harbour - 1 min drive
  • Kowloon Bay - 7 min drive
  • Lan Kwai Fong - 21 min drive
  • Ocean Park - 23 min drive
  • Hong Kong Convention and Exhibition Centre - 19 min drive
  • Hong Kong Disneyland - 26 min drive
  • Tai Po Old Market - 34 min drive

Getting around

  • Hong Kong International Airport (HKG) - 32 min drive
  • Hong Kong East Tsim Sha Tsui Station - 2 min walk
  • Hong Kong Tsim Sha Tsui Station - 4 min walk
  • Hong Kong Jordan Station - 16 min walk
  • Exhibition Centre Station - 22 min walk
  • Hong Kong Station - 25 min walk
  • Tonnochy Road Tram Stop - 28 min walk

Restaurants

  • Khyber Pass Mess Club - 2 min walk
  • Unkai Japanese Cuisine - 3 min walk
  • The Delhi Club - 3 min walk
  • Wu Kong Shanghai Restaurant - 4 min walk
  • Nanhai no.1 - 4 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Located near a train station, Sheraton Hong Kong Hotel & Towers is a great choice for a stay in Kowloon. Guests can take a dip in the outdoor pool or grab a bite to eat at Celestial Court, which is one of 6 restaurants and serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness center, and a spa tub. Fellow travelers say good things about the location and local sightseeing.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 782 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (HKD 1920 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • 6 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room
  • Conference space (15043 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: HKD 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 275.00 for adults and HKD 138.00 for children

Renovations and closures

The following facilities or services will be unavailable from January 6 2023 to February 10 2023 (dates subject to change):
  • Sauna
  • Spa tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from February 1 to February 10:
  • Swimming pool
The property will be renovating from September 27 2022 to February 28 2023 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for HKD 300.0 per day

Parking

  • Valet parking costs HKD 1920 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, mobile payments and cash.</p><p>Mobile payment options include: Alipay.</p>

Also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Frequently asked questions

Does Sheraton Hong Kong Hotel & Towers offer free cancellation for a full refund?
Yes, Sheraton Hong Kong Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Hong Kong Hotel & Towers?
As of February 8, 2023, prices found for a 1-night stay for 2 adults at Sheraton Hong Kong Hotel & Towers on February 26, 2023 start from P 9,788, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Hong Kong Hotel & Towers?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Hong Kong Hotel & Towers?
Yes, there's an outdoor pool. The pool will be unavailable from January 6 2023 to February 10 2023 (dates subject to change).
Are pets allowed at Sheraton Hong Kong Hotel & Towers?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Hong Kong Hotel & Towers?
Yes. Valet parking costs HKD 1920 per day. Parking spots may be limited.
What are the check-in and check-out times at Sheraton Hong Kong Hotel & Towers?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Sheraton Hong Kong Hotel & Towers and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and yoga. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sheraton Hong Kong Hotel & Towers also has 2 bars and a sauna, as well as a fitness center.
Are there restaurants at or near Sheraton Hong Kong Hotel & Towers?
Yes, there are 6 onsite restaurants, featuring ocean views. Nearby restaurants include The Delhi Club (3-min walk), Wu Kong Shanghai Restaurant (4-min walk), and Nanhai no.1 (4-min walk).
What's the area around Sheraton Hong Kong Hotel & Towers like?
Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui, a short 2-minute walk from Hong Kong East Tsim Sha Tsui Station and 3 minutes' walk from Victoria Harbour. Travelers say this hotel is in a good location.

Reviews

8.6

Fabulous

8.6/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Nice view but there is room to improve
We stayed at Sheraton for 2 weeks. Booked a harbour view room and requested for espresso machine. Although we were kindly provided with one, however no pods were provided (unlike Hyatt down the road which would kindly provide). The view was nice, hotel in a convenient location but the building needs refurbishment. Top floors’ restaurants are fine but the cafe was dimly lit and old. In room amenities were of poor quality. Toilet paper was rough (worse than some public toilets), body wash has such high soap content that my skin felt dry afterwards. Yet, they were stringent on body lotion supply (or even tooth paste). I need to call to front desk to have them replenished, when housekeeping should have refilled on a daily purpose. Doesn’t feel like 5 star hotel at all.
Carina, 13-night trip
Verified Hotels.com guest review

8/10 Very Good

PO YEE, 1-night trip
Verified Hotels.com guest review

6/10 Good

MIYUKI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TANG TAT, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hyungsuk, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jyrki, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Ou, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Mei I, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

XIULIAN, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Chiufan, 1-night trip
Verified Hotels.com guest review