71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor Bahru, Johor, 81100
What's nearby
Austin Heights Water & Adventure Park - 3 min walk
Hospital Sultan Ismail - 4 min drive
AEON Tebrau City - 4 min drive
KSL City Mall - 11 min drive
Johor Bahru City Square - 13 min drive
Getting around
Senai International Airport (JHB) - 36 min drive
Seletar Airport (XSP) - 46 min drive
Singapore Changi Airport (SIN) - 58 min drive
Kempas Baru Station - 12 min drive
JB Sentral - 23 min drive
Restaurants
Sushi Zento 膳户 Austin Heights - 2 min walk
宽窄巷子 成都串串香Kuanzhai Alley - 1 min walk
High School Kopitiam 初中一校 - 3 min walk
新煌亭泡饭小菜 SUN GOURMET KITCHEN - 2 min walk
Restoran Kassim - 2 min walk
About this property
Austin Park Hotel
At Austin Park Hotel, you'll be within a 15-minute drive of KSL City Mall and Johor Bahru City Square. You'll have free perks like WiFi and self parking. There's a snack bar/deli, and rooms offer Smart TVs and refrigerators.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
108 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
ATM/banking
Safe-deposit box at front desk
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Smart television
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Park Cafe - Onsite family restaurant.
Fees & policies
Refundable deposits
Deposit: MYR 100.00 per accommodation, per stay
Policies
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Also known as
Austin Park Johor Bahru
Austin Park Hotel Hotel
Austin Park Hotel Johor Bahru
Austin Park Hotel Hotel Johor Bahru
Frequently asked questions
Does Austin Park Hotel offer free cancellation for a full refund?
Yes, Austin Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Austin Park Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Austin Park Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Austin Park Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Austin Park Hotel and nearby?
Recommended spots to visit include Austin Heights Water & Adventure Park (3-min walk) and AEON Tebrau City (1.9 mi), along with KSL City Mall (7.5 mi) and Komtar JBCC (8.8 mi).
Are there restaurants at or near Austin Park Hotel?
Yes, there's an onsite restaurant, Park Cafe.
What's the area around Austin Park Hotel like?
Austin Park Hotel is a short 3-minute walk from Austin Heights Water & Adventure Park and 5 minutes' walk from Sunway College Johor Bahru.
Austin Park Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
January 14, 2025
Family trip
Family trip. The room is modern, big and clean. The place is bright and safe. We enjoyed the food nearby. Great place for family bonding.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 26, 2024
Janet
Janet, 1-night trip
Verified Hotels.com guest review
2/10 Poor
December 25, 2024
Terrible stay
Maintenance of the hotel sucks! Heater in the room was faulty and we found out when we are back after supper. After informing the hotel, the maintenance staff came after over 20 mins and he asked why we never inform early so that hotel can change a room for us. He then asked if we want to change a room at 1am or he will try to repair and see if the heater works. We did not want to go through the hassle of room changing so he tried to repair yet the problem was not fixed. End up we had to shower with cold water. We informed the front desk about faulty heater with no hot water for shower during check out and gotten the same response that we did not inform early so that they can offer room change. We told the front desk that the maintenance staff asked if we want to change the room but we did not want to. We just want to inform them that the heater is faulty and they started to repeat that we did not inform early. Can you believe that we did not even receive a "sorry" as apology for the poor maintanence?
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
December 22, 2024
Very clean but bad sewage smell and very loud AC
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 19, 2024
Great stay, big beds. Friendly staff
Hui Li
Hui Li, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 14, 2024
One night in Austin
Room was big and clean.
Aircon is powerful and cold.
Overall a good night stay for the family.
Vincent
Vincent, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 24, 2024
Ok stay.. still worth it
Used to stay in deluxe room. 1st time in std room.. furniture edges dmg quote a fair bit
Toilet paper not enough.. 100RM deposit required. Paid by credit card still waiting refund after EOD
Has heat function if aircon too cold
Quiet side which is great
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
George
George, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
October 8, 2024
Han Wei Alvin
Han Wei Alvin, 1-night family trip
Verified Hotels.com guest review
6/10 Good
September 28, 2024
Yuk King
Yuk King, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 23, 2024
Room and overall is ok. But staff forgot to return me my passport after collecting the deposit and etc. Was so afraid I lost it when I realized and when return to counter they put it right on top of the counter table which is so dangerous !
Jasmine
Jasmine, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
August 25, 2024
Pls ensure guests are able to watch CNA (channel news asia) in yr TV program. This particular channel always freezes when we ‘channel surf’. Thru out all our previous stays, without fail, we have consistently given our feedback to your team duriing check out about not being able to access CNA, which I believe is supposed to be part of the listed channels for all your in- house guests’. I am beginning to wonder if this is going to be the norm since nothing has been done till date.
Appreciate if the relevant departmentI could comment on this matter. Awaiting your prompt response, or at your most convenient.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 1, 2024
Everything was great except the cold congee during breakfast.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
July 27, 2024
TV programs
Pls check yr tv program signal for CNA (Channel News Asia), we cannot catch up on news when we were staying at yr property for last 3-4 stays
Yuk King
Yuk King, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
July 13, 2024
Hotel staff were friendly and pleasant. Location is good with many F&B outlets available within walking distance. Hotel has a large and secured carpark complimentary to hotel guest,
Victor
Victor, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
June 27, 2024
kai zhong
kai zhong, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
June 19, 2024
cho
cho, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 7, 2024
The room is well maintained & clean
Georgina Siew Ling
Georgina Siew Ling, 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 5, 2024
We stayed here in Mar & May 2024, both stays we were unable to watch CNA. We hope the mgt will look into this & resolve the issue soon.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
April 21, 2024
Happy & satisfactory
Very comfortly, clean & excelleant service
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
April 2, 2024
Location is good with many restaurants.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
February 26, 2024
Good for convention
Yark Khwee
Yark Khwee, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
February 14, 2024
Hot bath water didn't come enough,
but the room is always very clean was good impression.
Hiroyuki
Hiroyuki, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
January 29, 2024
Room is quiet and clean.
And place is center of Mount Austin Heights.
It is very convenient.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 7, 2024
Worth the $ for this hotel when you going to stay at austin. 5-10 min walk around the hotel & you get tons of selection of food.