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One&Only Desaru Coast

Photo gallery for One&Only Desaru Coast

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of One&Only Desaru Coast

One&Only Desaru Coast

5.0 star property
5-star beachfront resort with spa, near Desaru Coast Adventure Waterpark

8.0/10 Very Good

18 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Persiaran Damai, Desaru, Bandar Penawar, Johor, 81930
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach club on site
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • On the beach
  • Desaru Beach - 30 min walk
  • Desaru Coast Adventure Waterpark - 9 min drive

Getting around

  • Senai International Airport (JHB) - 59 min drive
  • Seletar Airport (XSP) - 98 min drive
  • Singapore Changi Airport (SIN) - 111 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 30.3 miles/48.7 km

Restaurants

  • Seasonal Tastes - 6 min drive
  • Mix Lounge - 7 min drive
  • Beach Bar - The Westin Desaru Cost Resort - 7 min drive
  • Sea Fire Salt - 4 min drive
  • Medan Selera Penawar - 9 min drive
Map

About this property

One&Only Desaru Coast

At One&Only Desaru Coast, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Desaru Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Serving Mediterranean cuisine and offering garden views, Ambara is one 4 restaurants. Other features of this luxurious resort include a free kid's club, a bar/lounge, and a 24-hour fitness center.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 44 units

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in a "Malaysian Resident ID Mandatory" room type must present Malaysian Resident ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Bed rails

What to do

  • On the beach
  • Beach club (surcharge)
  • Tennis
  • Fitness classes
  • Yoga classes
  • Archery
  • Pro golf lessons
  • Kayaking
  • Windsurfing
  • Evening entertainment
  • Table tennis
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Fishing nearby

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No elevator (single level property)
  • Well-lit path to entrance

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Deck or patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Chenot Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Ambara - Overlooking the garden, this restaurant specializes in Mediterranean cuisine.
Hoshi - This sushi bar specializes in sushi. Open select days.
Duski Monkey - This cocktail bar overlooks the garden. Open daily.
Essential - This restaurant overlooks the pool and garden. Open daily.
Ember Beach Club - This bistro is located on the beach. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Desaru Coast is listed in the 2021 Condé Nast Traveler Hot List.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • New Year's Eve (31 December) Gala Dinner per adult: MYR 1750
  • New Year's Eve (31 December) Gala Dinner per child: MYR 875 (from 4 to 11 years old)

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from February 8 2023 to May 7 2023 (dates subject to change):
  • Beach

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 660 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>

Also known as

One&Only Desaru Coast Resort
One&Only Desaru Coast Bandar Penawar
One&Only Desaru Coast Resort Bandar Penawar

Frequently asked questions

Does One&Only Desaru Coast offer free cancellation for a full refund?
Yes, One&Only Desaru Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at One&Only Desaru Coast?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at One&Only Desaru Coast?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at One&Only Desaru Coast?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at One&Only Desaru Coast?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at One&Only Desaru Coast?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at One&Only Desaru Coast and nearby?
Have fun with onsite activities like kayaking, windsurfing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. One&Only Desaru Coast also has a 24-hour fitness center and spa services, as well as a picnic area and a garden.
Are there restaurants at or near One&Only Desaru Coast?
Yes, there are 4 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and garden views.
Does One&Only Desaru Coast have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around One&Only Desaru Coast like?
One&Only Desaru Coast is located on the waterfront, a short 18-minute walk from The ELS Club Desaru Coast - Ocean Course.

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Absolutely amazing hotel and service. We were especially pleasantly surprised how child friendly the property was.
Simone, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Great property - great people
Amazing property with some fantastic people and overall very good service. The engaged and present management team does a great job helping people grow, where necessary. Both restaurants are good, delivering on service, food and ambience. Personally I would like to see Hoshi deliver “a bit more”, move from good to outstanding, also to match the price tag. Looking forward to seeing the development over time.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Anthony, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Asyraf, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was lovely. The resort is very kid friendly and our kids had a very enjoyable time. :)
Zhuoxin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a memorable 3D2N stay with my family in One&Only. The room is well equipped with everything you would need for a perfect staycation; a spacious bathroom, bath bomb for a relaxing soaking, tea in a variety choices and Nespresso coffee machine. Balcony with a long couch is a plus for family chilling session. A short walking to the private beach where you could enjoy the sunrise. The Resort Manager, Mr Rahman is attentive and graceful in accepting feedback. Definitely will come back for another stay.
Woan Huei, 2-night family trip
Verified Expedia guest review

8/10 Very Good

good for leisure escape that love to stay at resort to enjoy the hotel facilities
Jenle, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Overall a great stay and experience.
The resort is nice but the food at the hotel is overpriced for example a plate of chicken rice will cost you about RM115. Overall the experience is nice and the staff were very friendly and helpful. In addition, the sports club facilities ie tennis and other varieties of sports are excellent. But during this monsoon period ie in December, there’s nothing much you can do at the beach. So try to avoid this period if you can.
Koh, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Overpriced for what it is. The grounds is fine but
2-night family trip
Verified Hotels.com guest review

6/10 Good

This happens to be the 4th One&Only resort that I’ve stayed at; therefore there are certain expectations are required to be met. This is an excellent 5 Star Resort without any doubt but hasn’t quite succeeded in living up to the One&Only brand, unfortunately. Parking my vehicle was not an issue but lugging my baggage up a flight of stairs from the carpark to the lobby without any help was not very pleasant. I was only brought to my villa for check-in after I waiting in the lobby from 3.15pm to 4.15pm. Even then, I had to make a fuss before one of the staff attended to me. I was flabbergasted that coffee and tea was served without a sugar bowl or a milk jug during breakfast. I had to remind a member of the staff and by the time the milk and sugar arrived, I was about to finish my breakfast. Great attention to detail when it comes to amenities and presentation and I wouldn’t expect any less from The One&Only must say that all the staff are very well mannered, polite and helpful
Ian, 1-night trip
Verified Hotels.com guest review