The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
What's nearby
World of Wedgwood - 5 min drive
Trentham Monkey Forest - 6 min drive
Fenton Manor Sports Complex - 11 min drive
Staffordshire University - 14 min drive
Trentham Gardens - 14 min drive
Getting around
Manchester Airport (MAN) - 56 min drive
Birmingham Airport (BHX) - 64 min drive
Stone Station - 13 min drive
Longton Station - 14 min drive
Blythe Bridge Station - 14 min drive
Restaurants
The Trentham Estate - 7 min drive
Toby Carvery - 7 min drive
The Lakeside - 15 min drive
Trentham Craft Bar - 8 min drive
Plume of Feathers - 14 min walk
About this property
The Upper House
The Upper House is a great choice for a stay in Stoke-on-Trent. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out ., which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Traveling with children
Children's menu
Working away
3 meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Garden
Picnic area
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
More
Daily housekeeping
Special features
Dining
. - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
. - This bar serves brunch and lunch. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 20.0 per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Also known as
Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent
Frequently asked questions
Does The Upper House offer free cancellation for a full refund?
Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Upper House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Upper House?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Upper House?
Check-in start time: 3:00 PM; Check-in end time: 5 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at The Upper House and nearby?
The Upper House has a picnic area and a garden.
Are there restaurants at or near The Upper House?
Yes, there's an onsite restaurant, ..
The Upper House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
January 6, 2025
A hidden gem just off the M6
We’ve stayed here several times as a stop off on our way north using the M6. It’s always welcoming, comfortable and usually quiet (just once there was a wedding there but it didn’t interfere with our stay). The individually ordered breakfast is the best we’ve come across. The evening meal offers variety and nothing is too much trouble. The gardens provide a lovely walk and photo opportunities.
Carole
Carole, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 30, 2024
Stayed (for second time) overnight, with family joining us for evening meal. Staff could not have been more helpful, a 'can do' attitude made us all feel very welcome.
Excellent food, lovely surroundings / grounds.
Roy
Roy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 25, 2024
Helen
Helen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 12, 2024
Everything about it is lovely
Food was amazing, staff really friendly and accommodating, in a beautiful secluded location Christmas tree in the hall made it very festive.
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
December 11, 2024
Stephen
Stephen, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
December 10, 2024
Pleasant stay
Scenery was lovely, bathroom modern and clean with great shower. Nice patio area as well and liked the christmas tree in reception. Staff pleasant and friendly. Breakfast cereal museli was very nice and also vegan options available.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 24, 2024
Lovely rural country house hotel
It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
Rob
Rob, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 23, 2024
Gerard
Gerard, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 18, 2024
Lovely quiet location. We enjoyed a delicious dinner and breakfast the next morning. Menu choice for both was unusual and extensive.
Joy
Joy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 4, 2024
Excellent 1 night stay. Felt very welcome on arrival and had check-in online. The receptionist was very pleasant and informative. Room was very comfortable with lovely bed linen and towels and nice amenities. Fabulous breakfast. We really enjoyed our brief stay.
A
A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
good stay at the Upper House
pleasant staff on reception. excellent room if smaller than normal
ian
ian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 24, 2024
Beautiful hotel with a spacious garden. The staff were excellent the only gripe I have is that I found the bed too hard for me and had a restless night.
Siobhan
Siobhan, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
October 17, 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 14, 2024
Reece
Reece, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 28, 2024
Thank you. Best hotel I have stayed at in England.
Paul
Paul, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
September 23, 2024
Lovely country house hotel. Very friendly and helpful staff. Large and very comfortable and well appointed room. Breat breakfast!
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 21, 2024
Jayne
Jayne, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
September 16, 2024
Really nice place. Stayed in the "Bluebell" room. Was disappointed to see the condition of the paintwork surrounding the light fitting by the wardrobe; doesn't scream "4 star hotel". Also, I was a little disappointed that there were so few channels available on the TV. Other than that, I was impressed.
J
J, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 15, 2024
Tina
Tina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 14, 2024
We loved The Upper House. Friendly people and great food.
Edward
Edward, 2-night romance trip
Verified Expedia guest review
6/10 Good
September 1, 2024
Beautiful stunning settung & building but feel needs some money spending on rooms to bring them up to date.
Breafawas terrible. Left the lot because it was swiming in grease
Great value for money though
Angela
Angela, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 25, 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
August 5, 2024
Roy
Roy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 5, 2024
Comfortable Stay
Lovely family-run friendly hotel. Spotlessly clean and always welcoming and helpful staff. I arrived late and tired and immediately felt relaxed. Great choice at breakfast. Enough free parking. Walkable to the village and a lovely National Trust countryside. Two easy to follow walk routes available at reception. Set in a beautiful garden and grounds, on a hill so great views. The room was very comfortable and had everything you would need.
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
August 2, 2024
Our room was small but cute. We had everything we needed & the bed was super comfy. Staff were lovely & helpful. My only issue ( & it’s a small one) is I ordered scrambled eggs for breakfast but what I got was like a cut up omelette. Would stay again!