8/10 Very Good
January 24, 2025
Beautiful bedrooms
The hotel reception staff had limited understanding of the English language. The bedrooms were immaculately clean and bright. The beds were very comfortable. The shower room had a lovely powerful power shower. There was a large wall mounted TV with a limited number of English channels. The staff in the bar area had very limited understanding of the limited English and were not very friendly. When ordering a glass of wine to take to my room, so I could have a drink sitting on my balcony, they insisted of putting it in a plastic disposable cup. They said the reason for this is because I might not bring the glass back and housekeeping take the glasses to the restaurant, leaving them short. I didn’t eat in the restaurant because most of the staff in the hotel could not understand English and were not very friendly. When asking reception for help with issues that arose it was hard to get them to understand the problem, so I used Google Translate, they were helpful once they knew what I wanted. There is lifts in the building. However I don’t like using lifts so I used the stairs, these are unlit and I had to walk down in pitch black, feeling my way with my feet because it was impossible to see where I was going. I was concerned what would happen if there was a fire and everyone had to use the stairs in the dark.
Corinne
Corinne, 3-night trip
Verified Hotels.com guest review
