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Pacific Star Resort and Spa

4-star beachfront hotel with spa, near Tumon Beach

  • Free WiFi

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627b Pale San Vitores Road, Tamuning, 96913, Guam
6.6.Good.
  • We have stayed at this hotel many many times, as we travel to Guam for business very…

    Jun 5, 2021

  • The view was amazing... my kids were happy to be spending the weekend at the hotel.…

    Jan 24, 2020

See all 513 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place

Guests rated location

Convenient
Walkable
Shopping
Safe
Dining options
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 367 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Tumon
  • Tumon Beach - 20 min walk
  • T Galleria by DFS - 22 min walk
  • Guam Premier Outlets - 37 min walk
  • Ypao Beach Park - 8 min walk
  • Tumon Sands Plaza - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Ocean View Room with 2 Twin Beds (Hollywood Setup)
  • Ocean View Room with 1 King Bed
  • Deluxe Ocean View Room with 2 Twin Beds (Hollywood Setup)
  • Deluxe Ocean View Room with 1 King Bed
  • Club Level Ocean View with 2 Double Beds
  • Club Level Ocean View with 1 King Bed
  • Ocean Front Suite with Club Access and King Bed
  • Deluxe Ocean Front Suite with Club Access and 1 King Bed
  • Executive Suite with Club Access and 2 Double Beds
  • Presidential Suite with Club Access and 1 King Bed
  • Ocean View Room with 2 Double Beds
  • Deluxe Ocean View Room with 2 Double Beds
  • Club Level Ocean View with 2 Twin Beds
  • Deluxe Ocean Front Suite with Club Access and 2 Twin Beds (Hollywood Setup)

Location

627b Pale San Vitores Road, Tamuning, 96913, Guam
  • In Tumon
  • Tumon Beach - 20 min walk
  • T Galleria by DFS - 22 min walk

What’s around

Landmarks

  • In Tumon
  • Tumon Beach - 20 min walk
  • T Galleria by DFS - 22 min walk
  • Guam Premier Outlets - 37 min walk
  • Ypao Beach Park - 8 min walk
  • Tumon Sands Plaza - 16 min walk
  • Slingshot Guam - 19 min walk
  • SandCastle - 20 min walk
  • UnderWater World - 22 min walk
  • The Plaza - 23 min walk
  • Tarza Magical Adventure Zone and Water Park - 26 min walk

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 10 min drive

At a glance

Hotel size

  • This hotel has 367 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Microwave in a common area
  • Water dispenser

Things to do

  • Beach sun loungers
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby

Working away

  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 5516
  • Conference space size (meters) - 512

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Chandan Spa has 8 treatment rooms including rooms for couples. Services include massages.

The spa is open daily.

Dining

Manhattan Steakhouse - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Pool Bar - This poolside bar serves light fare only. Open daily.

Small print

Also known as

  • Guam Marriott
  • Pacific Star Resort and Spa Hotel
  • Pacific Star Resort and Spa Tamuning
  • Pacific Star Resort and Spa Hotel Tamuning
  • Guam Marriott Resort
  • Marriott Guam
  • Marriott Guam Resort
  • Marriott Resort Guam
  • Pacific Star Resort Tamuning
  • Pacific Star Resort
  • Pacific Star Tamuning
  • Pacific Star And Spa Tamuning

Optional extras

Rollaway beds are available for USD 35.0 per day

Breakfast costs between USD 10 and USD 25 per person (approximately)

Cribs/Infant beds are available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 10:00 AM to 8:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pacific Star Resort and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers ocean views and poolside dining. Nearby restaurants include Jamaican grill (4-min walk), Manhattan Steakhouse (5-min walk), and Häagen-Dazs Cafe (6-min walk).
  • Have fun with nearby activities like cycling and snorkeling, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pacific Star Resort and Spa also has a fitness center.
6.6.Good.
  • 6.0.Good

    The service was outstanding. The people we encountered were extremely friendly. However, the resort needs some help. The AC was mediocre at best. Which created a huge humidity problem. The carpet felt almost damp when you stepped on it barefoot and the tile in the bathroom was actually wet with humidity. The room rarely got below 80 degrees F. Which made it difficult to sleep. To be fair I didn’t report it until the last day. But it was not addressed to my knowledge. The room Smelled stale and moldy as the days went on. With a little TLC this resort could be outstanding. But in this shape definitely not worth the price!

    Joanna, 4 night trip, Jan 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a good idea to have a good time and an original post on my own experience and the most important thing is to be understood.

    Joseph, 1 night family trip, Dec 30, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Nope

    This whole hotel needs a reno. The rooms are so old and dated. The worst was the dirty and smelly carpet. There was not one place in the room that didn't look delapatated and in need of repair, from the cocking om the shower, old furniture, stainijg, etc. We won't stay here again. It literally felt like staying at some highway inn motel.

    1 night trip, Dec 19, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Run down resort

    The resort felt and looks as if it was very run down. Carpet was so dirty in my room that my feet got black. Struggled to get any information from the front desk on what to do or go on island.

    Joey, 3 night family trip, Dec 17, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Old hotel, friendly staff

    The facilities are old and run down. The hot water didn’t work from about 5p-9p. The maintenance man was polite and helpful, but there wasn’t much he could do. Pool doesn’t open til 10am, jacuzzi is out of order.

    1 night trip, Dec 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent property right on the beach with a great pool. Just walking distance from K-Mart, convenience stores, and restaurants.

    Tony, 14 night trip, Nov 19, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The hotel needs a serious renovation.

    The hotel is very old and needs a serious renovation, especially in the bathroom.

    4 night trip, Nov 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    There is a $15 shuttle service to and from the airport which was very convenient. The pool area is connected directly to the beach and they provide has a towel service and also rental equipment. The property shows some age but overall, it is kept very clean.

    4 night business trip, Nov 16, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The hotel is in desperate need of renovation, upgrade, modernization, etc., etc. The carpets are old and dingy; the tv is an old cathode ray tube tv (seriously?!); balcony curtains had holes; shower walls had a heavy layer of soap scum; the shower head was corroded and disgusting looking; our toilet had a leak (to their credit, they fixed it when notified of the problem). Friends stayed at the hotel also. Their room had ants (on the 19th floor!), the shower hose leaked, shower head was also corroded and disgusting looking, etc. Definitely will not stay there again!

    Dissatisfied!, 2 night family trip, Nov 14, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Staff so very nice. I am always satisfied with my stay at Pacific star

    BB, 5 night family trip, Oct 28, 2019

    Verified CheapTickets guest review

See all 513 reviews